Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Average customer rating
4.7 out of 5
4.7
(2,782 Reviews)
Open Ratings Snapshot
Rating breakdown 2,782 reviews
5 Stars
2,138
4 Stars
465
3 Stars
106
2 Stars
30
1 Star
43
84%of customers recommend this product. 
(
196 out of 233
)
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Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Customer Rating
5 out of 5
5
Fun and simple
on January 10, 2026
Posted by: Beccalove
Giving this phone a 5 star!! Its fun and cute and compact. The camera is low quality i can still get good pictures in good lighting i really love the cover screen you can do alot Customize gif background. The performance is really good. If you want a bettr camera I suggest the s25 phone if dont want to over spend on a phone. I would give this a 4 star because of the camera you can take fun selfie from the cover screen. I feel im living the past with te flip. Need a fun simple phone this is it. Enjoy any phone is good. I love my second phone the s25 ultra as well.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, February 5, 2026
Hey there Beccalove, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy Z Flip7. We couldn't be happier to hear that you are enjoying the usage and enhanced capabilities of your device. We have shared a link to the Samsung Support Team for your convenience. These experts can assist you if you ever have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone
on January 9, 2026
Posted by: Andi
Verified Purchase:Yes
Upgraded from the flip 6. Love the bigger front screen.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&R Team, February 4, 2026
Hello Andi, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Z Flip7 with us. We are happy to hear that you are enjoying the enlarged display of your new device. We have provided a link to the complete manual for your device to help you with additional features like Galaxy AI. We have also shared a link to the Samsung Support Team for your convenience if you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Flip 7
on January 9, 2026
Posted by: Cyncyn
from Ca
Expertise:Intermediate
Verified Purchase:Yes
I've always loved the flip series its so handy and small for my shallow pocket clothes!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, February 4, 2026
Hey Cyncyn, we appreciate you sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We are so happy to hear how much you have loved the design of the Galaxy Z Flip Series, and that this device is no exception. We have provided a link to the complete manual for your device to help you discover all of the enhanced features and align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My favorite
on January 9, 2026
Posted by: Tony VanDiver
from Chicago
Expertise:Expert
Verified Purchase:Yes
The Galaxy Flip 7 is my favorite phone I've had so far. It folds up nice and does not take up space in my pocket. I also love the Samsung DeX feature aw well. Samsung did not disappoint with this phone 💯💯💪🏾💪🏾
Response from Samsung USBy R&R Team, February 4, 2026
Hi there Tony VanDiver, thank you for sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We are ecstatic to hear how much you are loving the compact design and amazing features of your new device. We would love to hear from you again in the future if you ever have questions, or wish to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Sleek, Powerful, and Perfect for Everyday Use
on January 8, 2026
Posted by: Daisy
from Crystal City, Texas
Verified Purchase:Yes
I absolutely love the Galaxy Z Flip7. The design is sleek and modern, and the folding feature is not just stylish but very practical. It fits perfectly in my pocket or bag, yet opens up to a full-size screen when I need it. The performance is smooth, apps run quickly, and the display quality is beautiful. The camera takes great photos, and the battery easily lasts me through the day with regular use. Overall, this phone feels premium, reliable, and worth the upgrade. I would definitely recommend it to anyone looking for something unique and functional.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 9, 2026
Hey Daisy, thank you for sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We couldn't be happier to hear how much you are enjoying the unique design of this device with the compact size, as well as the performance, and camera quality. We would love to hear from you again in the future any time you have additional feedback you would like to share, or any questions come up about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Z Flip7 512Gb
on January 6, 2026
Posted by: Jeff Stockdale
Verified Purchase:Yes
Great phone! It's fast and very easy to use. I think the size is perfect.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, January 9, 2026
Hey Jeff Stockdale, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy Z Flip7 with us. We love hearing how great you are finding this device to be for your usage, and that the size is ideal for your needs and preferences. Please, reach out to us again in the future any time questions arise during your usage of your Samsung products, or you would like to share additional thoughts about your device with us. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
No longer fits in my hand
on January 5, 2026
Posted by: Mrs Wilmot
I hate this phone. The Flip 7 is slightly bigger than my Flip 5, and you wouldn't think that would make a difference, but it does. It no longer fits comfortably in my hand, and I have already dropped it 3 times. I've owned it for a day, and my hand actually aches.
Response from Samsung USBy R&R Team, January 9, 2026
Hi there Mrs Wilmot, we appreciate you sharing your thoughts about your Samsung Galaxy Z Flip7 with us. W know how important the comfortable feel of your device in your hand is to you every day. We have provided a link ot the Samsung Support Team to assist you with any potential options available to you for your device, including our 15 day return policy. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great and cool!
on January 5, 2026
Posted by: Paul Y
from Moreno Valley, CA
Expertise:Intermediate
Verified Purchase:Yes
Nice sleek foldable phone. Great price for newer tech!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, February 3, 2026
Hi there Paul Y, thank you for sharing your experience of your Samsung Galaxy Z Flip7 with us. We are so pleased to hear that you are happy with the design of your device, and that you are finding it sleek. We have provided links to resources to assist you with all of the enhanced capabilities like Galaxy AI, align the settings to your preferences, and answer any questions you may have along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
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