Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(2,701 Reviews)
Rating breakdown 2,701 reviews
5 Stars
2,080
4 Stars
448
3 Stars
101
2 Stars
29
1 Star
43
84%of customers recommend this product.
(
196 out of
233)
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Customer Rating
5
This product is great. I like how it folds up and
on March 19, 2026
Posted by: Hermanator
[This review was collected as part of a promotion.] I like how the phone folds how it fits in my pocket. How you can place it on a table? Are any flat surface to take pictures? When it's folded, you can watch videos, play games scroll through social media, the AI. Feature on this thing is great. Samsung always seems to make a big improvement. I like how you're able to use the apps.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S23 ultra to flip 7
on March 19, 2026
Posted by: Itschino
[This review was collected as part of a promotion.] Coming from the s23 ultra, the flip 7 is definitely an upgrade in performance and updates it has to offer, the fact that you can customize the front screen and take photos using the front makes it awesome, I do find myself utilizing th Galaxy ai feature when editing photos whether it be removing something out of the picture or enhancing the overall image, I am impressed with the battery life and the display its been about 4 months and still holding up true, I can't wait to see what samsung has in-store for the Z series phones in the future!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The best flip phone !!
on March 18, 2026
Posted by: LoveFlip
[This review was collected as part of a promotion.] Amazing battery life, amazing camera!! I just love this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great earbuds
on March 18, 2026
Posted by: HSANCHEZ
[This review was collected as part of a promotion.] Sound and features are awesome. Highly recommend them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Flip!
on March 18, 2026
Posted by: jjfreezerboi
[This review was collected as part of a promotion.] I love the seamless transitions of apps that helps me accomplish what I need to at work and home. The galaxy AI has been extremely useful to help while my hands are full. All my coworkers are jealous and surprised at how nice of a phone it is.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Love samsung galaxy z flip 7 it was great
on March 18, 2026
Posted by: Itsme95
[This review was collected as part of a promotion.] When i first got my phone I loved it. Great features good quality but now Im starting to have issues with it an its only close to two months old. Its got to where sometime when someone calls I answer but they can only hear me an me hear them using speaker I have to restart it, it's starting to glitch. Im not very happy with it anymore
Value
2
Response from Samsung USBy R&R Team, March 18, 2026
Hi there Itsme95, thank you for sharing your experience of your Samsung Galaxy Z Flip7 with us. We are pleased to hear how initally happy you were the usage of your device, and we would love to help you resolve the frustrations you are experiencinig with your device. We have provided links to articles to help you troubleshoot the speaker and microphone of your device. We have also provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Microphone issues with Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001249/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Microphone issues with Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001249/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
Overall fantastic
on March 17, 2026
Posted by: TrippyLemon
[This review was collected as part of a promotion.] Overall I love my new Samsung Galaxy flip 7. The product has stayed perfectly stable and although it's my first flip phone it's become something I can't live without. I am surprised that I've used Galaxy AI on almost a daily basis for my local task as well as things like photo editing. My experience has been so far nothing but positive I'm excited to use this phone until I'm ready to upgrade to the next generation.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone!
on March 17, 2026
Posted by: Zimme71
[This review was collected as part of a promotion.] I've had this phone now for about a year and it's been an awesome phone. Between the built-in Galaxy Ai, battery life, the screen...there's nothing I can find that I can complain about. It's my first foray into foldables since the early 2000s, and from what I've seen, it's got a bright future!
Value
5
Written by a customer while visiting Samsung US