Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(2,554 Reviews)
Rating breakdown 2,554 reviews
5 Stars
1,972
4 Stars
418
3 Stars
95
2 Stars
30
1 Star
39
85%of customers recommend this product.
(
195 out of
229)
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Customer Rating
5
Handy not combursome.
on January 27, 2026
Posted by: Deej
from Iowa
Compact. Full featured. 24hr battery. Display easy to read. Works well for hearing impaired. Worth the money
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, January 29, 2026
Hey Deej, thank you for your feedback on your Samsung Galaxy Z Flip7. We couldn't be happier to hear how pleased you are with the usage and battery life of your new device. We have provided a link to the Samsung Support Team to assist you if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
This product is
on April 8, 2026
Posted by: Jessica
[This review was collected as part of a promotion.] I love the camera quality. I like how i can use the phone to take selfies and still have a whole body picture taken. The samsung galaxy AI is great. I am still figuring out what bixby can do.
Value
5
Written by a customer while visiting Samsung US
Posted by: Manny
Verified Purchase:Yes
Front screen will crease after couple weeks. Otherwise good phone.
Written by a customer while visiting Samsung US
Customer Rating
4
Good, but not perfect
on April 19, 2026
Posted by: Daddycliff
If you can strengthen the cable that connects the two halves so it doesn't snap after opening and closing a number of times, I would consider this phone for my next purchase.
Written by a customer while visiting Samsung US
Customer Rating
1
Get dead pixels after 6 months
on May 9, 2026
Posted by: Chany
from Houston
Expertise:Intermediate
The Samsung Z Flip's durability leaves much to be desired. Within just six months of use, many units develop dead pixels and dark spots at the fold — a critical flaw for a device built around its folding mechanism. Compounding the issue, Samsung's warranty support has been consistently disappointing, with screen replacements under the standard one-year manufacturer warranty proving difficult to obtain.
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
1
Value
3
Response from Samsung USBy R&R Team, May 11, 2026
Hey Chany, thank you for sharing your experience of your Samsung Galaxy Z Flip7 with us. We know how disappointing it is when your device is not meeting your expectations in durability. We have provided a link to an article to help you with the pixels you mention. We have also provided links to the Samsung Support Team to assist you with any additional options and your warranty information for reference. We appreciate you being a Samsung customer. -Elizabeth
Pink lines or dead pixels on Galaxy phone or tablet's display
https://www.samsung.com/us/support/troubleshooting/TSG01001485/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Pink lines or dead pixels on Galaxy phone or tablet's display
https://www.samsung.com/us/support/troubleshooting/TSG01001485/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5
Flip 7 review
on May 14, 2026
Posted by: M1sela
[This review was collected as part of a promotion.] Love how customizable Samsung is. So many features I keep finding. Love the compact size
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy flip 7
on June 16, 2026
Posted by: Kuvanmaii123
[This review was collected as part of a promotion.] I use my phone for streaming gaming. YouTube outdoor exercises, phone calls messaging.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone, great foldable
on July 26, 2025
Posted by: Schlunger
[This review was collected as part of a promotion.] My Z Flip 7 arrived on Wednesday, and I've been very happy with it since it arrived. I used a Z Flip 5G and later a Z Fold 3, but went back to regular style phones for a few years after. The Z Flip 7 is a night and day difference, and it's clear to see that foldables are maturing very nicely. Galaxy AI features tie everything together nicely, the Now Brief is a great feature I use every morning when I wake up. I love how usable the outer display is, it makes it easier for me to do quick actions without opening my phone and getting distracted. The full screen display means I can respond to texts with a comfortable sized keyboard. Definitely recommend for anyone who is curious about foldables
Value
5
Written by a customer while visiting Samsung US