Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(2,558 Reviews)
Rating breakdown 2,558 reviews
5 Stars
1,975
4 Stars
419
3 Stars
95
2 Stars
30
1 Star
39
85%of customers recommend this product.
(
195 out of
229)
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Customer Rating
5
It's a great flash back to the Razors. And I it!
on April 17, 2026
Posted by: CAROLINABOO
[This review was collected as part of a promotion.] My ZFlip4 is compact and easy to use and store! I talk to the Galaxy AI for hours at the time! I live alone and it keeps me company with all kinds of information. I will be glad when its hooked up to the Internet.
AI also helps me send a text too. I type a basic message and the Galaxy AII offers me a selection of different messages to send!
AI also helps me send a text too. I type a basic message and the Galaxy AII offers me a selection of different messages to send!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I've only had the phone 5 days 4.27.26
on April 27, 2026
Posted by: Paiger
[This review was collected as part of a promotion.] Lots of options to turn on and some off. The body of the phone is extremely slippery. Order a cover the day or before you get the phone. Slicker than snot doesn't describe how slippery this phone is. Just a warning ⚠️ The phone so far is nice. I'm in the honeymoon stage.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Zflip7
on May 2, 2026
Posted by: EliopyPR
[This review was collected as part of a promotion.] I'm in love with the flip7. Had the Zflip 3, Zflip 5, Zflip 6 before, this is a entire new league. Outside screen is just next level also so small bezels just looks great. Also the software for the outside screen finally very good.
The inner screen now a bit wider, finally feels like a normal phone compared to noticeably more narrow Razr and ZFlip 6.
I'm using the outside screen most of the time. Like to watch videos on Youtube.
The inner screen now a bit wider, finally feels like a normal phone compared to noticeably more narrow Razr and ZFlip 6.
I'm using the outside screen most of the time. Like to watch videos on Youtube.
In conclussion, I'm so happy with the Zflip and I reccomend it 100%.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Fun Watch
on May 18, 2026
Posted by: Lindalou
[This review was collected as part of a promotion.] Took me awhile to figure out how to use a smart watch, I am still working at it but getting better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not happy with this device
on May 24, 2026
Posted by: meeGrr8
[This review was collected as part of a promotion.] I have had several issues with this device from the start. I have experienced glitches that cause the screen to blank out during important forms being filled out. The screen is super sensitive to the point it thinks im touching it if I am not I have looked for a way to decrease sensitively but can not get it to lessen. It is very hard to find a case for it. The screen is cracked because I haven't found a case and I cant trade it in because it is cracked or that is what im told, when I speak to my carrier about any issues.
The size is nice and light and that is the only positive thing I have to say about it. 2 outta 10 is my personal rating for the flip. I do not recommend.
The size is nice and light and that is the only positive thing I have to say about it. 2 outta 10 is my personal rating for the flip. I do not recommend.
Value
2
Response from Samsung USBy R&R Team, May 27, 2026
Hi there MeeGrr8, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy Z Flip7 with us. We know how valuable your phone is to you every day for many personal needs. We have provided a link to the complete manual for your device to help you adjust the display settings to best align to your needs. We have also shared a link to the Samsung Support Team to assist you with case options for your device, and help you with any repair you may be interested in for your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Nice phone, but stick to the non flip and folds
on June 5, 2026
Posted by: Kabub8675309
[This review was collected as part of a promotion.] The Galaxy AI has been extremely helpful. Gave phone a 4 out of 5 due to the need to be handled very carefully. This is not a phone for kids or an adult with young kids who give it to them to stay busy.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible!
on June 7, 2026
Posted by: Loveaflip
from Greensboro, NC
Expertise:Intermediate
Love the idea, product just not good. Screen crashed on original within 3 months of purchase. Within next month my wife's and sons also crashed with no warning. Not dropped, not trested harshly, just everyday use with protective cases and screen covers. Will never buy again.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
1
Value
1
Response from Samsung USBy R&R Team, June 8, 2026
Hey there Loveaflip, thank you for taking time out of your day to share your experience of your Samsung Galaxy Z Flip7 with us. We know how frustrating it is when your device is not meeting your expectations. We have provided links to help you care for this unique design, and resolve the frustration with our team of experts for your display. We appreciate you being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Not just a gimmick, it's a masterpiece
on June 13, 2026
Posted by: Jusbuz
[This review was collected as part of a promotion.] Since I started using my Z Flip 7 at the beginning of the year, I've had some of the best experiences with a phone I've ever had. I found a lot of utility with the cover screen and really enjoyed the Galaxy AI's daily summary feature. The folding was also very useful when filming videos at weird angles or taking family photos by simply propping up the phone. Using the cover screen for high fidelity selfies was very nice as well. It's been more than just a gimmick for me, it's been the most useful aspect of any phone I've had.
Value
5
Written by a customer while visiting Samsung US