Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(2,701 Reviews)
Rating breakdown 2,701 reviews
5 Stars
2,080
4 Stars
448
3 Stars
101
2 Stars
29
1 Star
43
84%of customers recommend this product.
(
196 out of
233)
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Customer Rating
3
The hinged middle seems fragile
on March 24, 2026
Posted by: Juleen
[This review was collected as part of a promotion.] School and work device usage to calender and alarms.
Value
3
Response from Samsung USBy R&R Team, March 25, 2026
Hello Juleen, thank you for sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We are pleased to hear that you are able to take care of your school and work needs with your device, and keeping up with your calendar and being on time during the day. We have provided a link to an article to help you ensure the durability of your device for prolonged usage. We have also shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
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Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
2
I don't see what the hype is all about
on March 24, 2026
Posted by: Notlovinit
[This review was collected as part of a promotion.] I use my zFlip7 for EVERYTHING! Work and recreation use it does ok, however, I have had several issues with the screen (green background), and now a random white line appearing and growing on the side of the screen. Despite having Samsung Care Plus, taking this phone to an "authorized " repair like UBreakIfix, is a complete joke and waste of time. Samsung AI customer service, isn't a benefit either, considering if you have already had a screen replacement, and the phone is still messing up, they can't authorize for a phone replacement. Now, my last option is having to mail my phone to Samsung for them to evaluate, and hopefully replace. I have always loved and owned Galaxy phones, but after what I have had to deal with this one, probably never again. This phone needs an upgrade with a privacy screen and to not have to feel the crease in the flip.
Value
2
Response from Samsung USBy R&R Team, March 25, 2026
Hello Notlovinit, thank you for your feedback on your Samsung Galaxy Z Flip7. We completely understand how frustrating it is when your device is not operating as intended or expected, and you are struggling to get the necessary repair for your device. We have provided a link to the Samsung Support Team if you have questions about your repair as the process proceeds. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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X
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Written by a customer while visiting Samsung US
Customer Rating
4
Portability At Its Finest and more
on March 24, 2026
Posted by: Silentsol
[This review was collected as part of a promotion.] The Z Flip has been one of my favorite devices to use especially due to the portability. I never even feel it in my pocket at times. Another greay thing u love is just having the Flip feel. People always ask me about how the phone works or want to try it themselves.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love the fact that you can flip the phone, play
on March 23, 2026
Posted by: Jayjay4lilbit
[This review was collected as part of a promotion.] A great product galaxy a one has a picture that I needed to do my projects with
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the camera òn this phone
on March 23, 2026
Posted by: Saxline
[This review was collected as part of a promotion.] Would love the chance to have this again please and thank you for you time
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Works great, no problems
on March 23, 2026
Posted by: Assassinator77
[This review was collected as part of a promotion.] Works just like my Flip 5, but with added tech. Some of my coworkers don't speak English very well, the Galaxy AI helps a lot. It makes things a lot easier. And being able to split the screen into 2 apps comes in handy when I'm watching something and the kids need help worth their homework.
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Zephryhills, florida
Expertise:Intermediate
Verified Purchase:Yes
I love this phone will continue to upgrade every time a new model is made very happy with the size and features
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product design is well suited for ease of use
on March 23, 2026
Posted by: David1957
[This review was collected as part of a promotion.] Accessing Galaxy AI from the cover screen affords rapid response to questions and useful information for everyday solutions. In fact, I use the cover screen for calls and texting, as well as for the operation of many of my apps. I often use the cover screen to watch my streaming content. The flip-fold design allows me to carry this phone easily in a front pantpocket. When flipped open, I have an extra large screen for a larger screen viewing experience. By far, the best phone I've ever owned.
Value
5
Written by a customer while visiting Samsung US