Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(2,701 Reviews)
Rating breakdown 2,701 reviews
5 Stars
2,080
4 Stars
448
3 Stars
101
2 Stars
29
1 Star
43
84%of customers recommend this product.
(
196 out of
233)
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Customer Rating
5
Love the size of the Flip7 Phone
on March 28, 2026
Posted by: Flip7bob
[This review was collected as part of a promotion.] The Flip7 phone is a great compact phone. It's easy to carry and opens up to a bright and clear screen. The AI is useful to find out anything you are interested in.
Samsung phones have come a long way and being in my 70's I find it is a easy phone to learn and understand.
Samsung phones have come a long way and being in my 70's I find it is a easy phone to learn and understand.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Its nice and compact
on March 28, 2026
Posted by: SMRick2
[This review was collected as part of a promotion.] Galaxy Ai couldn't fix the first one I received. It created a crease right in the middle of the screen where it folds and became inoperable. The next one is starting to do it as well but it's still working for now.
Value
3
Response from Samsung USBy R&R Team, March 31, 2026
Hi there SMRick2, we appreciate you taking time out of your day to share your feedback on your Samsung Galaxy Z Flip7. We understand how distressing it can be when your device is not meeting your expectations in functionality. We have provided links to the Samsung Support Team to help you resolve this experience and an article with tips we recommend for taking care of this unique device. We appreciate you being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Care for your Samsung foldable phone
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love it. Small woman with small hands.
on March 27, 2026
Posted by: SupernaturalDoc
[This review was collected as part of a promotion.] Love my phone. I mainly use for call, text, scrolling on media, or playing simple mobile games to kill time. When I do flip the phone closed it feels like I'm disconnecting from it and helps me focus on task I need to do. It still let's me flip through my songs or send a quick text and then get right back to things. The AI features are new to me and I'm slowly learning them. I'm not much for AI but some features are helpful. Love the phone if you aren't someone who likes to be wrapped up in your phone constantly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Conversation starter!
on March 27, 2026
Posted by: BRFit2016
[This review was collected as part of a promotion.] I'm a flip girl since the Flip3, and the 7 is way sturdier than its predecessors. The device itself is still surprisingly a conversation piece! So many years later people (you know, those people) still get shocked when you fold your phone in half.
I love that its small enough to fit in my pocket, and I use it mostly for daily online communication, social media and photos.
I love that its small enough to fit in my pocket, and I use it mostly for daily online communication, social media and photos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Don't hold alot of data
on March 27, 2026
Posted by: Christy
[This review was collected as part of a promotion.] I used mine for photos storing memories work and for games
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
So far so good.
on March 27, 2026
Posted by: SkiDaddyo
[This review was collected as part of a promotion.] Samsung Galaxy Z Flip 7 is a cool, fun phone that mostly delivers but still feels a bit unpolished. It has a great main screen and a much more useful cover screen, but the battery is just okay and there are still a few software glitches.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Malfunctioning already
on March 27, 2026
Posted by: Shammy
[This review was collected as part of a promotion.] The bottom screen already is flashing and has a dark screen on it.
Value
3
Response from Samsung USBy R&R Team, March 31, 2026
Hi Shammy, thank you for your feedback on your Samsung Galaxy Z Flip7. We completely understand how frusstrating it can be when your device is not operating as intended or expected. We have provided links to the Samsung Support Team and warranty information to help you work towards a resolution for this experience with your display. We have also shared a link to an article to help you ensure the durability of your device. We appreciate you being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5
Want to feel that righteous flip-snap back again?
on March 26, 2026
Posted by: KombiVanLife
[This review was collected as part of a promotion.] Having a flip phone again makes me feel young and nostalgic. And the Galaxy AI is second to... ... well, I don't know another better free one a phone yet... highly recommend the setup, support, and general user experience, especially because pop-ups and apps seem less intrusive, especially when traveling internationally... ❤️🧡💛💚💙💜🎋🧧🎉🎯🪄🪡🎣🥇
Value
5
Written by a customer while visiting Samsung US