Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(2,701 Reviews)
Rating breakdown 2,701 reviews
5 Stars
2,080
4 Stars
448
3 Stars
101
2 Stars
29
1 Star
43
84%of customers recommend this product.
(
196 out of
233)
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Customer Rating
5
Easy portability and a name you know!
on March 30, 2026
Posted by: jccrouse276
[This review was collected as part of a promotion.] A great device for on the go use. I am physically handicapped and in a wheelchair, for most of the last 2 decades I used the big name competitors phones, never felt secure with it in my pocket. With the ZFlip7, that worry is no more, it simply folds and is nestled inside my pocket safely without having to worry about losing it or damaging it. Plus, it sleek and modern with a function I have missed, the ability to close the device and end calls especially from telemarketing agents and robocalls. Thanks Samsung, for making my life easier and taking a worry away from me! Highly recommend this product and company to all my friends and family!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone Samsung flip 7
on March 30, 2026
Posted by: Lovefip
[This review was collected as part of a promotion.] Best most durable phone. Seamless streaming, live the AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Wouldn't recommend over a regular phone
on March 30, 2026
Posted by: Areajunkie
[This review was collected as part of a promotion.] For The most part the phone works. Not a fan of the cameras, could've been wayy better for the price. Battery is ok but a regular phone's battery could easily last all day.
Galaxy AI is ok. Not a fan of ai to begin with but for the most part it works.
Galaxy AI is ok. Not a fan of ai to begin with but for the most part it works.
Value
3
Response from Samsung USBy R&R Team, April 1, 2026
Hi there Areajunkie, thank you for sharing your thoughts about your Samsung Galaxy Z Flip7 with us. We completely understand how disappointing it can be when you have a new device that is not meeting your expectations. We have provided links to articles to help you maximize the battery life of your device, as well as to the complete manual for your device to help you become familiar with the full capabilities, and integrate the amazing features in to your usage. We have lastly, provided a link to the Samsung Support Team to assist you any time you have questions, or believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This is an amazing product
on March 30, 2026
Posted by: Buffalobillsfan
[This review was collected as part of a promotion.] I love this device and the AI FEATURE IS OUT STANDING
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone is great
on March 30, 2026
Posted by: Pencil54
[This review was collected as part of a promotion.] The Galaxy AI features is cool and I like how improvement from the 6
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on March 30, 2026
Posted by: Erie07
[This review was collected as part of a promotion.] Love the galaxy AI its so perfect and goes well with this device. My biggest reason of purchasing this device is the flip it brings me back so many memories of having a flip phone back in the day. I lover everything about my flip I give this device 10 stars
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
pretty great phone overall
on March 30, 2026
Posted by: Fenceguywmi
[This review was collected as part of a promotion.] This phone is much better quality than past generations. The case and colors are beautiful, the screen looks great v only pair I've had thus far is two random reboots.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone
on March 30, 2026
Posted by: Bonytony
[This review was collected as part of a promotion.] I love the phone so far. It folds and fits neatly in my pocket. Super fast processing and lots of storage. The Galaxy AI is a great feature as well.
Value
5
Written by a customer while visiting Samsung US