Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(2,701 Reviews)
Rating breakdown 2,701 reviews
5 Stars
2,080
4 Stars
448
3 Stars
101
2 Stars
29
1 Star
43
84%of customers recommend this product.
(
196 out of
233)
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Customer Rating
4
Great phone, some weird issues
on March 30, 2026
Posted by: Buttnit
[This review was collected as part of a promotion.] Overall, they phone works great. The streaming and picture taking are great. Resolution is clear and colors look great. Using Galaxy AI, you can do some great things with your pictures. Only issue I have is it will shut off the wifi at random times. This is really annoying if you are using a making app though your cat and suddenly it just stops.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent
on March 30, 2026
Posted by: Melly1015
[This review was collected as part of a promotion.] The speed and resolution are excellent on this model.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is by far my favorite phone
on March 30, 2026
Posted by: Mamacita1028
[This review was collected as part of a promotion.] I previously had the razr flip and had so many screen issues, I went through 4 different razr phones. So I decided to try the zflip and I am in love. Flipping the phone closed after a phone call is my favorite. I have no complaints.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Unfortunately I had to send it back
on March 30, 2026
Posted by: MsTee2U
[This review was collected as part of a promotion.] This model has dead pixel or lazy pixel issues. What upset me more is that I have have that same issue at any given time. I should have stuck with the S series.
Value
3
Response from Samsung USBy R&R Team, April 1, 2026
Hey MsTee2U, thank you for your feedback on your Samsung Galaxy Z Flip7. We completely understand how frustrating it is when you have a new device that is not operating as intended or expected. We hope you have been able to resolve this experience, and currently have a device you enjoy using every day. We have provided a link to the Samsung Support Team for your convenience to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Flip 7
on March 30, 2026
Posted by: Love2win
[This review was collected as part of a promotion.] I love my new Samsung Galaxy Flip 7. I just upgraded and wasn't sure I was making a good choice. I feel I made the absolute best choice this is by far the best phone Samsung has ever created.
The AI features are amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This device has been great.
on March 30, 2026
Posted by: Shadowz
[This review was collected as part of a promotion.] This device has been everything I need in a phone. It has speed, camera quality and more. I love the slim feel of it and the light weight. Overall great device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
7's 4.1" cover screen is a game-changer!
on March 30, 2026
Posted by: bonnie
[This review was collected as part of a promotion.] I’ve been using the Galaxy Z Flip 7 for a few weeks now, and it has completely redefined how I interact with my phone. The most immediate "wow" factor is the new 4.1-inch FlexWindow. It’s not just a notification bar anymore; it’s a fully functional edge-to-edge display. I can catch up on YouTube videos or check social feeds while the phone is still folded, which is perfect for a quick distraction during a commute without looking like I'm glued to a giant screen.
What really sets this model apart is how Galaxy AI integrates into my life on the go. The "Now Brief" feature is a lifesaver; it pulls my schedule, travel updates, and weather into a bite-sized summary on the cover screen the second I wake up. When I’m out and about, the Interpreter mode on the dual screens makes talking to people in other languages feel natural—I see my translation on the main screen while they see theirs on the cover screen.
The AI-powered Photo Assist also makes a huge difference. I can snap a quick shot in FlexMode and use the AI to instantly remove reflections or move objects around right from the small screen. Combined with the 120Hz refresh rate that makes everything butter-smooth and the slimmed-down, pocketable design, the Z Flip 7 is easily the most versatile and "smart" phone I’ve ever owned. It’s the perfect blend of futuristic tech and daily utility
What really sets this model apart is how Galaxy AI integrates into my life on the go. The "Now Brief" feature is a lifesaver; it pulls my schedule, travel updates, and weather into a bite-sized summary on the cover screen the second I wake up. When I’m out and about, the Interpreter mode on the dual screens makes talking to people in other languages feel natural—I see my translation on the main screen while they see theirs on the cover screen.
The AI-powered Photo Assist also makes a huge difference. I can snap a quick shot in FlexMode and use the AI to instantly remove reflections or move objects around right from the small screen. Combined with the 120Hz refresh rate that makes everything butter-smooth and the slimmed-down, pocketable design, the Z Flip 7 is easily the most versatile and "smart" phone I’ve ever owned. It’s the perfect blend of futuristic tech and daily utility
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it! Best phone I've ever had
on March 30, 2026
Posted by: Audrey
[This review was collected as part of a promotion.] Love my phone! The fact that it folds in half and I can put it in my pocket is amazing. Fits in all my lil handbags. Quality pictures, videos! Amazing! This is my 3rd z flip.
Value
5
Written by a customer while visiting Samsung US