Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Average customer rating
4.7
(2,701 Reviews)
Rating breakdown 2,701 reviews
5 Stars
2,080
4 Stars
448
3 Stars
101
2 Stars
29
1 Star
43
84%of customers recommend this product.
(
196 out of
233)
Customer Reviews for Samsung - Galaxy Z Flip7 256GB - Jet Black (Verizon)
Customer Rating
5
Great phone
on March 30, 2026
Posted by: Jennlord
[This review was collected as part of a promotion.] I love my phone. I like that when I dont want to carry a purse I can fold it up and it fits in my pocket. I have gone to several concerts and been able to carry the phone in my hand. Using Samsung pay, I dont have to worry about paying. I have a watch that connects to the phone and am able to track all my health stuff. The pictures are clear and the range is good.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Love the compact size, but had screen issues
on March 30, 2026
Posted by: SkipMcfriendly
[This review was collected as part of a promotion.] I love the compact size of this phone. Overall, a great phone, however I have had issues with the screen failing and losing it's touch sensitivity
Value
3
Response from Samsung USBy R&R Team, April 2, 2026
Hi SkipMcfriendly, we appreciate you sharing your experience of your Samsung Galaxy Z Flip7 with us. We are happy to hear that you are pleased with the design and size of your device. We have provided a link to an article to help you with the display responsiveness of your device. We have also shared a link to the Samsung Support Team to assist you with the failing you mention experiencing with your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung flip 7
on March 30, 2026
Posted by: Laurie33
[This review was collected as part of a promotion.] The flip 7 isn't as easy as the previous models. Its alittle wider. Not horrible but I liked the size of the older models better. It fit in your hand as one hold operation. This is a small phone. Nit suppose to be as the others. But that's my opinion. As in the front screen you can do alot but I haven't figured it out. You have to download a separate app and configure. Not easy.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Washed it and it works great!!
on March 30, 2026
Posted by: Fabulocity
[This review was collected as part of a promotion.] I accenidently washed my flip, worse it was the longest hottest cycle, and my phone was found by me calling it. It was on the top of the blankets and perfectly operational! If it can go through a wash cycle for 2.5 hrs I would say it is amazing! My first phone that is me proof!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it so much. Very functional
on March 30, 2026
Posted by: LittleDeer
[This review was collected as part of a promotion.] Have my son my ultra and got the 8. I love it! Easy use with galaxy AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Durable, amazing profile, I love this phone.
on March 30, 2026
Posted by: LittleDeer
[This review was collected as part of a promotion.] I traded a 25 Ultra for a Flip 7 and I never looked back. The design is durable and easy to use with a Galaxy AI function that is amazing. 10/10
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Only wow's when people see my flip cell
on March 30, 2026
Posted by: Easyallrepair
[This review was collected as part of a promotion.] Definitely the best phone, I could e flip 3 and stay forever, the next one is over my expectations again and again.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love the phone but it doesn't support my apps
on March 30, 2026
Posted by: Bigworm73
[This review was collected as part of a promotion.] My only have a problem with the z7 because I'm diabetic it doesn't support the apps for my care.
Value
4
Written by a customer while visiting Samsung US