Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 512GB (Unlocked) - Blue Shadow
Average customer rating
4.8 out of 5
4.8
(708 Reviews)
Open Ratings Snapshot
Rating breakdown 708 reviews
5 Stars
586
4 Stars
99
3 Stars
18
2 Stars
2
1 Star
3
81%of customers recommend this product. 
(
22 out of 27
)
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Customer Reviews for Samsung - Galaxy Z Flip7 512GB (Unlocked) - Blue Shadow
Customer Rating
5 out of 5
5
Personally, this upgrade was a game changer
on July 30, 2025
Posted by: Corpin
[This review was collected as part of a promotion.] I've never had the newest tech so this was a welcome surprise to me. I knew everything about this phone before buying and was still shocked by it. The camera quality it amazing and the multi function of the folding makes it so you can do a few extra things when taking pictures. The UI is really neat too and while it's taking some learning they made it a pretty seamless experience. As for Galaxy AI, I wasn't actually looking forward to having an AI system in my phone but this is pretty cool to have. I enjoy it's capabilities of helping me search things on screen and helping me with all the weird questions as well as helping with small tasks like note taking and picture editing. Overall, Samsung has kept me reeled in 100%
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Non durable
on July 31, 2025
Posted by: Ruben
from Mundelein,IL
Expertise:Intermediate
Wouldn't recommend, switched from iPhone to flip7, the screen malfunctioned right at the hinge so now there's a black line across my phone & screen doesn't work. Now I'm stuck paying off a phone that doesn't work & having to use the cover screen only
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R TeamAugust 20, 2025
Thank you for sharing your experience with the Galaxy Z Flip7, Ruben. We are extremely disappointed to hear about what you've encountered with your phone screen. It’s important to us that our customers feel satisfied with their devices. Compared to previous Galaxy Z Flip models, the Galaxy Z Flip7 has been designed for improved durability. It features a tough Armor Aluminum frame and Corning® Gorilla® Glass Victus® 2 on both the front and back for enhanced protection. Also, the Armor Flex Hinge is a new and improved version of our Dual Rail Hinge, which folds the display into a teardrop shape, allowing the device to close with virtually no gaps. This unique design helps disperse external impacts to further enhance durability. We understand that accidents can happen, which is why we offer a 12-month limited warranty for manufacturer defects. Additionally, you have the option to add extra coverage with Samsung Care+ on eligible devices for extended protection and support. If you need any further assistance with this, please reach out to us at Samsung Support so that we can further assist you. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great feature, love it folded
on August 15, 2025
Posted by: Th3one
Expertise:Expert
The phone is fast and fun to use. I always use it folded and use the tiny front screen as it is so fun to use. I can play anything on it or watch tv or anything on it.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great product, but not for everyone
on August 15, 2025
Posted by: Macloud70
[This review was collected as part of a promotion.] It's a fantastic device. Great quality, storage, features. However my issues were with:
1) battery life. Just not the same due to the smaller battery, which I expected, due to space limitations of the phone. But I was having to charge midday to get me through the rest of the day.
2) the cover screen is neat, but I found it a pain/annoying, etc when I kept having to open the screen anyway to doit see anything.
I think the Z Fold 7 would have been better for me, but I'd have needed to sell a kidney to afford it.
Another minor issue is with cases: because of the hinge, most cases with a hinge protector don't work on the wireless charging stand I have. I had to use one worn a magnet-- and I had to turn that in landscape mode to get it to work.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Rough hinge and hot phone
on August 17, 2025
Posted by: Ben1mao
[This review was collected as part of a promotion.] The phone gets quite hot when doing simple things like scrolling on tiktok or on instagram. Performance is great, I find myself using the galaxy ai quite a bit in my day-to-day use. Although, after the first few hours of being in my pocket, the hinge started to feel a bit rough on the left side. Other than that, almost perfect phone. I love the customization, I love the small form factor, the ai, the camera quality, the option for customizing anything that I want, and the satisfying closing sound.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A great phone with exciting features
on August 22, 2025
Posted by: SanthumGum02
[This review was collected as part of a promotion.] As a former z flip4 user, I was initially skeptical about having a large cover screen, but that changed dramatically once I upgraded to the z flip7. The screen actually makes this phone so convenient to use for streaming, music, gaming, and so much more (download GoodLock to put any apps you want on the coverscreen).
The cover screen also comes in handy for one-handed use (no pun intended). The flip7 is larger and wider than its predecessors, so I have found one-handed use to be more comfortable if I have the phone closed.
Despite being much slimmer than the z flip4, the z flip7 feels very sturdy, and the hinge mechanism moves smoothly with a nice amount of resistance. I've also been really enjoying the color. I got it in coralred, and was slightly worried it might just be a true light red in person, but it definitely looks like a vibrant shade of coral in person (lighting can shift how it looks, but it's never just red or just pink or just orange. The picture I took is in natural lighting sitting right by a window).
I've had the z flip 5g, the z flip4, and now the z flip7, and while I've enjoyed all of them, they get increasingly enjoyable to use with each iteration. I'm very pleased with my purchase, so if you're an old z flip user unsure of if you'll like this one more, I think you just might!
Value
5 out of 5
5
Response from Samsung USBy R&R TeamAugust 22, 2025
Thank you so much for sharing your experience with the Galaxy Z Flip7! We love to see that the larger screen has made your daily activities, like streaming and gaming, more convenient. It’s great to know that you found the Good Lock app useful for customizing your cover screen with your favorite apps. We’re also glad to hear that the design makes one-handed use a breeze. Comfort is important, and it’s fantastic that the Z Flip7 feels sturdy while still being slim. Your choice of coralred is a great one! The color really does shine, and we love that it brings out those vibrant tones in different lighting. It’s wonderful to see how much you've enjoyed each version of the Z Flip. If you ever have any questions or concerns, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
compact and fierce
on August 26, 2025
Posted by: Shop2udrop
I flipped for my flip. New features, like the fingerprint on the side button, better camera. Lots of new features I have yet to discover. Easily fits in my purse.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great battery life and fast processor
on August 26, 2025
Posted by: ARUY
from Dallas, TX
Expertise:Intermediate
Verified Purchase:Yes
I love my new zflip7. The cameras quality has definitely improved and the battery was way better than the previous generation. Even though it didnt use the snap dragon like its predecessors, the speed is commendable. I do not have any issues so far. Also,I love being able to put more apps on the flip screens. I was able to respond to messages and open youtube without opening the flip.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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