Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 512GB (Unlocked) - Blue Shadow
Average customer rating
4.8
(703 Reviews)
Rating breakdown 703 reviews
5 Stars
581
4 Stars
99
3 Stars
18
2 Stars
2
1 Star
3
78%of customers recommend this product.
(
18 out of
23)
Customer Reviews for Samsung - Galaxy Z Flip7 512GB (Unlocked) - Blue Shadow
Customer Rating
1
This product is overrated(freezes& overheats)!!!
on August 4, 2025
Posted by: Rqk007
[This review was collected as part of a promotion.] Processor downgrade was a big mistake!My phone CONSTANTLY OVERHEATS AND FREEZES!I AM RETURNING IT FOR A MOTOROLA RAZR FLIP!!!
Value
1
Response from Samsung USBy R&R, August 5, 2025
Hi Rqk007,
Thank you for sharing your insights and experience regarding your Galaxy Z Flip7. It is customary for the device to generate heat during extensive usage. Should you observe your phone becoming warm while running intensive applications such as GPS, installing new applications, or streaming content, it is advisable to terminate background applications to conserve battery life. If the device remains excessively warm to touch, please contact Samsung support for further assistance. Additionally, you may consult online resources that provide troubleshooting guidance, such as "Keep your Galaxy device at its normal operating temperature.” Your feedback is highly appreciated. Thank you for informing us; we value your participation as a member of the Samsung Team.
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your insights and experience regarding your Galaxy Z Flip7. It is customary for the device to generate heat during extensive usage. Should you observe your phone becoming warm while running intensive applications such as GPS, installing new applications, or streaming content, it is advisable to terminate background applications to conserve battery life. If the device remains excessively warm to touch, please contact Samsung support for further assistance. Additionally, you may consult online resources that provide troubleshooting guidance, such as "Keep your Galaxy device at its normal operating temperature.” Your feedback is highly appreciated. Thank you for informing us; we value your participation as a member of the Samsung Team.
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
A beautiful design this time
on August 20, 2025
Posted by: SergPDX
[This review was collected as part of a promotion.] So much beautiful than the series 7, more options, great syncing with my phone, my car, my laptop. I like Galaxy AI: it's so fast! I love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
From 10 years of Apple to Zflip7!
on August 23, 2025
Posted by: RayMoll10
[This review was collected as part of a promotion.] I have been a LOYAL apple user for over 10 years until now. I saw this phone and eyed it for a while, and then finally decided to switch. I was really worried about leaving the Apple ecosystem with the risk of not liking it. But I did a ton of research, and ended up buying the Zflip7 and the galaxy watch 8. After having them now for 3 weeks, I am in LOVE! I got rid of my entire apple ecosystem and have fully switched to samsung. It took some getting used to, lots of asking Chat GPT and Galaxy AI how to do things, and patience. But now that i have everything set up, it is amazing. The camera quality is great with the right settings, the battery life is outstanding in both devices, the phone is so aesthetic and cute, the fold feature is very convenient as i have small hands and it feels so safe that the screen is protected when it is shut, you can't see the fold on the screen at all, the back screen on the phone is easy to use and very discreet to use when I'm at work or need to do something small really quick, the AI features the phone has makes things so easy, and there are so many customizable features that Apple doesn't even come close to. I have no regrets and will not be going back to Apple🙂👏🏼
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone after leaving dusty zflip 3 5g
on August 25, 2025
Posted by: Lovemyzflip2125
[This review was collected as part of a promotion.] I decided to stay with zflip series because no other phone beats how much u can customize the phone down to the themes and phone case everything about this phone is fun. So far the camera is what has me and everyone i know in love with my phone. I still don't have a case for it and it's still complimented on. The only downside is the galaxy Ai. I avoid most phones because I don't like siri or bixby | ai in general but at least u can avoid the feature all together if u dont want to use it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Beyond imaginable
on July 31, 2025
Posted by: Kimbo71
[This review was collected as part of a promotion.] Galaxy Flip 7 coupled with Galaxy AI is major ! I've had the Notes, the Ultra's, the Folds, but this is the first time ive owned a Flip. It's the most amazing phone thus far. The only ask that I have for this device is the 200mp camera. That's the only thing I miss, having said that, this phone takes amazing pictures for a 50mp camera. The new camera features are top of the line right there with the new AI features. Gone Flip and never lookin back!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
3rd Generation
on August 26, 2025
Posted by: Lsarm212
[This review was collected as part of a promotion.] Well, afterall it is my third generation Samsung Galaxy Flip 7! I'm in love with the style, and having full view without opening the phone. The screen size has made this phone perfect! Everything that is set to your liking is visible. I like that I can set what's important for me and see it instantly. I can answer calls, talk, text, view calender, see who's at my door through Ring, and etc. in the closed position. All alerts are visible!
I've received numerous compliments and even heard, "I've never seen a phone like that..." Only an iPhone user would say that! Ha-ha.
I have been a fan of Samsung devices from the very beginning. They're great for stimulating the mind. There's so much about the usage with their phones, that to this day, I have no idea how to use some of the advanced features or I'm unaware until I come across it. I'm always surprised to know, "I can do that?!". My perfect excuse, is I'm retired, I don't need it and I love my Flip! A great feature: AI to get me there quickly and easy to use, as well.
The stylish-slim design of the Galaxy Flip 7 compact does not hinder its full operation or its ability to perform perfectly. Both men and women will absolutely love and appreciate the compact size. The phone fits comfortably anywhere.
I'd say, if you're thinking of getting one don't hesitate. You will not be disappointed. Oh, AI!
I'd say, if you're thinking of getting one don't hesitate. You will not be disappointed. Oh, AI!
Value
5
Response from Samsung USBy R&R Team, August 28, 2025
Hi Lsarm212! Thank you for sharing your experience with the Samsung Galaxy Z Flip7! It’s great to see how much you enjoy the stylish design and the convenience of accessing important information without opening your phone. The full-screen view and notifications really showcase the thoughtful design we focus on. We’re glad that the AI features have made navigating the phone easy for you, especially as you discover new features. It's great to have you as a longtime supporter of Samsung devices, and we’re pleased that they continue to inspire and surprise you. If you have any questions or need assistance, please feel free to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Features Galore
on July 29, 2025
Posted by: TacNuke351
[This review was collected as part of a promotion.] Purchased the Galaxy Z Flip7 because of its compact design. However, I found that there are a ton of features in the operating system I never knew I'd love!
The front screen can be used for camera features, quick notifications, and more. The main screen changes functionality when the screen is half folded. I can't believe I actually got excited about getting a new device. I dreaded the hassle of change, but this device has so much to offer, I'm still learning how it can help me through my day.
The versatility that comes from the way the two screens can be employed opens up an opportunity to change the way I use my phone. I don't have to open an app to see my grocery list. Just hit the on button and see my list on the half-screen. Check my missed calls, new messages, etc. without opening my phone. Little thing? Not when your other hand is busy in the store. Just a whole new way of doing cellphone business.
Not unhappy with this purchase.
The front screen can be used for camera features, quick notifications, and more. The main screen changes functionality when the screen is half folded. I can't believe I actually got excited about getting a new device. I dreaded the hassle of change, but this device has so much to offer, I'm still learning how it can help me through my day.
The versatility that comes from the way the two screens can be employed opens up an opportunity to change the way I use my phone. I don't have to open an app to see my grocery list. Just hit the on button and see my list on the half-screen. Check my missed calls, new messages, etc. without opening my phone. Little thing? Not when your other hand is busy in the store. Just a whole new way of doing cellphone business.
Not unhappy with this purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the picture, but has its flaws
on August 2, 2025
Posted by: Nypdstrong24
[This review was collected as part of a promotion.] I love my flip but it has a great picture and its easy to put in your pocket. Im not big on where it folds that you can see it bad. And I really wanted the fold but it was on back order so I got this. It's a really good phone just some small and hopefully no big things yet. Like hard to find a cover. Battery life is great. Pitcher's aren't that bad. I would give a 7/10. But I really want the fold. Just can't afford it. I love samsung everything. I used to not be but between the tvs and phones. It changed everything i felt about samsung.
Value
4
Written by a customer while visiting Samsung US