Customer reviews from Samsung US
Samsung - Galaxy Z Flip7 512GB (Unlocked) - Blue Shadow
Average customer rating
4.8
(736 Reviews)
Rating breakdown 736 reviews
5 Stars
605
4 Stars
104
3 Stars
20
2 Stars
2
1 Star
5
86%of customers recommend this product.
(
38 out of
44)
Customer Reviews for Samsung - Galaxy Z Flip7 512GB (Unlocked) - Blue Shadow
Posted by: Jahnavi
from Texas
Expertise:Expert
Verified Purchase:Yes
It gets super hot when android auto is connected through wire. Gets super hot during calls as well. So much hot that you cannot hold it with your bare hand. Regret buying this phone
No, I would not recommend this to a friend.
Response from Samsung USBy R&R, September 4, 2025
Hey Jahnavi, We appreciate your review of your Galaxy Z Flip7. Overheating concerns are taken seriously, and the Flip7 is built with thermal solutions that balance performance and comfort. It is normal for the device to warm up during intensive tasks and activities, but it shouldn’t become overly hot to the touch. If you are using Android Auto, it may feel warmer because Bluetooth, GPS, and other factors like weather conditions or sunlight, especially if the phone is in a holding case, can increase the temperature. We have some information that may help you keep your device running at a normal temperature. Please check out the article linked below. Thank you for your review; we appreciate you being a part of the Samsung community. Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
-Ty
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https://www.samsung.com/us/support/answer/ANS10002887/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
Set up nightmare
on August 9, 2025
Posted by: Rons
The phone may be great, but who knows the set up instructions are non-existent and trying to use the smart switch app resulted in tons of issues and hang ups. I've tried their tech help and they barely speak English and have little knowledge of the zip 7. I was trying to get help with the cover screen and they didn't even know what good lock was. I've never seen such bad "support".
Response from Samsung USBy R&R, August 12, 2025
Good day Rons,
Our ultimate goal is to provide our customers with a seamless experience, especially when transferring data from one device to another. Our step-by-step guide will walk you through setting up your Galaxy Z Flip7 so you can start enjoying it right away. We’ve included instructions on how to properly charge your phone and turn it on, a rundown of the initial setup process, and the different ways to transfer data from your old phone to your new Z Flip7. Learn more by checking out the online article linked below. Thank you for reaching out. We’re happy to have you as part of the Samsung family.
Get ready to start using your new Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002366/
Use and customize the Galaxy Z Flip6's FlexWindow
https://www.samsung.com/us/support/answer/ANS10003463/
-Ty
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Our ultimate goal is to provide our customers with a seamless experience, especially when transferring data from one device to another. Our step-by-step guide will walk you through setting up your Galaxy Z Flip7 so you can start enjoying it right away. We’ve included instructions on how to properly charge your phone and turn it on, a rundown of the initial setup process, and the different ways to transfer data from your old phone to your new Z Flip7. Learn more by checking out the online article linked below. Thank you for reaching out. We’re happy to have you as part of the Samsung family.
Get ready to start using your new Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002366/
Use and customize the Galaxy Z Flip6's FlexWindow
https://www.samsung.com/us/support/answer/ANS10003463/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
A Solid Upgrade, But With a Familiar Flaw
on August 7, 2025
Posted by: Pistol063
[This review was collected as part of a promotion.] I've been using the new Samsung Galaxy Z Flip 7 since its release date, and overall, I really like it. It feels like a genuine improvement over the Z Flip 6, and I'm happy with the upgrades.
The performance is noticeably better. The phone feels faster and more responsive in every task, from opening apps to multitasking. The battery life has also seen a significant boost, which is a major plus for daily use. I find myself reaching for the charger less often, and the phone easily lasts me through the day.
The front screen, however, still has the same durability issue as previous models. It scratches easily, and I've noticed it's prone to damage if even small bits of debris get caught when the phone is closed. This is a bit disappointing as I was hoping for a more robust screen on the latest model.
Despite the screen issue, the Z Flip 7 is a solid step forward. The improvements in performance and battery life make it a worthwhile upgrade, and I'd recommend it to anyone who loved the form factor of the Z Flip series but wanted better day-to-day usability.
The performance is noticeably better. The phone feels faster and more responsive in every task, from opening apps to multitasking. The battery life has also seen a significant boost, which is a major plus for daily use. I find myself reaching for the charger less often, and the phone easily lasts me through the day.
The front screen, however, still has the same durability issue as previous models. It scratches easily, and I've noticed it's prone to damage if even small bits of debris get caught when the phone is closed. This is a bit disappointing as I was hoping for a more robust screen on the latest model.
Despite the screen issue, the Z Flip 7 is a solid step forward. The improvements in performance and battery life make it a worthwhile upgrade, and I'd recommend it to anyone who loved the form factor of the Z Flip series but wanted better day-to-day usability.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
My new Phone
on July 28, 2025
Posted by: MrzBerry
[This review was collected as part of a promotion.] My daughter purchased this phone for me, I personally like the phone but the only draw back it doesn't take a memory card like my other phone, so all my photos is on my old phone memory card which was a good thing until I lost it, now I gotta start over, so I'll give you 4 stars that's my only draw to this phone
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Z Fold7 Review
on August 1, 2025
Posted by: Prajjwol
[This review was collected as part of a promotion.] This is awesome...the build quality and the Galaxy AI is while new thing.
I LOVE IT
I LOVE IT
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone in the world
on August 24, 2025
Posted by: yyokage
[This review was collected as part of a promotion.] This is the best phone I've ever purchased. The Galaxy AI features have been surprisingly useful i was never much of an AI person but now i love it. The way the Flip 7 flips is like magic, idk how they even made it. Everyone should buy this phone !!!
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from South Texas
Expertise:Beginner
Verified Purchase:Yes
Excellent phone love the easy it was to navigate through it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, September 2, 2025
Hello VIANEY HOFFMAN, Thank you for sharing your excitement about your Galaxy Z Flip7. We’re excited that the Flip7 feels like a worthwhile upgrade; combining performance and style in a compact device. We appreciate your review and thank you for choosing innovation with Samsung. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing compact High memory phone great camera
on September 4, 2025
Posted by: RudemaNn
from Arizona
Expertise:Beginner
This has been the most super best phone ever with the split screen I can do two different projects at the same time it folds small and fits in the pocket I can use a small screen to watch videos when I work.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, September 4, 2025
Howdy RudemaNn, Love seeing your excitement for the updated screen and color uniformity with your Galaxy Z Flip7! Thanks for being part of the Galaxy family. Thank you for choosing Samsung. -Ty
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Written by a customer while visiting Samsung US