Customer reviews from PetSafe
PetSafe - Guardian GPS 2.0 Dog Fence + Tracking - Black
Average customer rating
4 out of 5
4
(120 Reviews)
Open Ratings Snapshot
Rating breakdown 120 reviews
5 Stars
60
4 Stars
28
3 Stars
15
2 Stars
7
1 Star
10
43%of customers recommend this product. 
(
10 out of 23
)
Best Buy Privacy Policy
Customer Reviews for PetSafe - Guardian GPS 2.0 Dog Fence + Tracking - Black
Customer Rating
3 out of 5
3
Meh
on May 24, 2025
Posted by: amberm747_7311
[This review was collected as part of a promotion.] It was easy to set up. However it is based off of cell phone and satellite coverage so it doesn’t always alert. Dogs also did show at times as in the permitter and were outside of it. I wouldn’t leave her outside alone.
Response from influenster.comBy PetSafe® Product SupportMay 27, 2025
Thank you for sharing your experience with us, Amber!

Though these collars have designed to be highly accurate in most situations, as with any fencing system that is not a physical barrier, we would recommend dogs always be monitored while enjoying their yard.

We'd love to speak with you directly about your situation, too, however, to see if layout changes or other troubleshooting may help improve signal consistency. Please reach out to us! Our number is 1-800-732-2677, and our hours are Monday through Friday 8 A.M.- 7 P.M. EST.
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
A pet owner must have
on May 25, 2025
Posted by: chloeg351_381
[This review was collected as part of a promotion.] This petsafe collar gives me peace of mind with my dog. He is known for going on many adventures. I love how this collar was super easy to set up his boundaries, and you can set up multiple fences and save it for feature uses . The gps tracker is very accurate, which I love. The battery life is really good and lasts a few days before I need to change, and the last thing I love is that the collar isn't super bulky or uncomfortable for my beagle. I would recommend this product to any pet owner
Response from influenster.comBy PetSafe® Customer CareMay 29, 2025
Thank you so much for sharing your experience!
Written by a customer while visiting influenster.com
Customer Rating
3 out of 5
3
Must have good gps satellite signal to work proper
on May 25, 2025
Posted by: anitrich_8899
[This review was collected as part of a promotion.] Easy setup. Unfortunately not accurate in the rural area where we live. Not a good enough signal with the satellites to work all the time. Collar is pretty weak. Battery life is impressive.
Response from influenster.comBy PetSafe® Product SupportMay 27, 2025
We're sorry to hear this collar has not been the best fit for your location! We would love to speak with you about the difficulties you've experienced directly; in some situations layout alterations or other troubleshooting may help address signal issues. Please contact us! Our number is 1-800-732-2677, and our hours are Monday through Friday 8 A.M.- 7 P.M. EST.
Written by a customer while visiting influenster.com
Customer Rating
4 out of 5
4
Great collar and fence
on May 27, 2025
Posted by: stephaniew545_7275
[This review was collected as part of a promotion.] This collar is very nice! Has an app where you set up your fences and are able to see your dog moving in the area. Battery charged quickly and lasts quite a while. Will be recommending this to everyone I know. The only thing I really dislike is the fact that there isn't a button to beep or vibrate your dogs collar manually.
Response from influenster.comBy PetSafe® Customer CareMay 29, 2025
Thank you so much for sharing your feedback!
Written by a customer while visiting influenster.com
Customer Rating
4 out of 5
4
Active 80LB English Labradors on 12 Acres
on May 27, 2025
Posted by: Anonymous
Verified Purchase:Yes
2 weeks in and the collars are working very well , we are still in the training process but they rarely go near the fence line but 1st day was impressive in driveway they immediately stopped at vibration they have been Trained with sports Dog Collars
You would have received 5 stars but the rubber strap collar is lacking in strength and quality , they are very active 80lb English Labradors and they come back with the collars very loose and almost falling off
Response from PetSafeBy PetSafe® Customer CareMay 29, 2025
Thank you so much for sharing your experience!
Written by a customer while visiting PetSafe
Customer Rating
5 out of 5
5
Easy to use Electric fence and tracking
on May 27, 2025
Posted by: hollyf49_2354
[This review was collected as part of a promotion.] The PetSafe Guardian fence and tracking is awesome! Set up was quick and easy and ready to go in a short period of tine. You can set your fence and easily adjust it. If the dog leaves the area you are alerted and able to track the dog from the device. The charge lasted about 4 days.
Response from influenster.comBy PetSafe® Customer CareMay 30, 2025
Thank you so much for sharing your experience!
Written by a customer while visiting influenster.com
Customer Rating
4 out of 5
4
Great for kids sized dogs
on May 28, 2025
Posted by: christyob872_776
[This review was collected as part of a promotion.] So I had to only give this 4 stars, because the contact points are shorted in our opinion, for our husky. He is the one who desperately needs this invisible fence. Aside from that, we loved the quality of this system. The band on the collar fits perfectly and isn't too large. The tracking was very accurate as well.
Response from influenster.comBy PetSafe® Customer CareMay 30, 2025
Thank you for sharing your feedback!
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
**Title: Outstanding Safety and Freedom for My Pup
on May 29, 2025
Posted by: ericaa136_6419
[This review was collected as part of a promotion.] ---
⭐⭐⭐⭐⭐
I couldn’t be happier with the Pet Safe Guardian 2.0 GPS Dog Fence and Tracking system! From the moment I installed it, I knew my beloved pup was in safe hands while still enjoying the freedom to explore our yard and nearby areas.
The setup was surprisingly straightforward, and the app interface is intuitive and user-friendly. I love how I can customize the boundary zones and set safe areas directly from my phone – it gives me peace of mind knowing I can monitor and adjust in real time.
The GPS tracking feature is a game-changer. It provides accurate location updates, so I always know where my dog is, even when he's out of sight. The collar is comfortable for my dog to wear all day, and I appreciate how durable and well-made it feels.
What truly sets this system apart is its reliability. I’ve tested it during various times of the day and in different parts of our neighborhood, and it consistently alerts me if my pup tries to go beyond the designated safe zones. The battery life is impressive, lasting through long outdoor adventures without needing frequent charges.
Overall, the Pet Safe Guardian 2.0 has given me confidence and freedom—my dog stays safe, and I enjoy peace of mind. I highly recommend this system to any pet owner looking for a reliable, high-tech solution for supervision and safety.
Response from influenster.comBy PetSafe® Product SupportJune 1, 2025
We're so happy to hear this system has been the right fit for your family, Erica! It's great to know that the collar is comfortable for your dog, and that it's helping you keep them safe. We appreciate you taking the time to share your experience!
Written by a customer while visiting influenster.com
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