Customer reviews from PetSafe
PetSafe - Guardian GPS 2.0 Dog Fence + Tracking - Black
Average customer rating
4
(120 Reviews)
Rating breakdown 120 reviews
5 Stars
60
4 Stars
28
3 Stars
15
2 Stars
7
1 Star
10
43%of customers recommend this product.
(
10 out of
23)
Customer Reviews for PetSafe - Guardian GPS 2.0 Dog Fence + Tracking - Black
Customer Rating
5
Accurate and Efficient
on May 22, 2025
Posted by: cynthiag206_2776
[This review was collected as part of a promotion.] It is a durable device that accurately keeps your dog in the range are you set up. It doesn't seem to uncomfortable for your dog to wear. It's battery life lasts for days.
Response from influenster.comBy PetSafe® Customer Care, May 24, 2025
Thank you so much for sharing your experience!
Written by a customer while visiting influenster.com
Customer Rating
5
Reliable and secure monitoring for your pet
on May 22, 2025
Posted by: phillipl18_9378
[This review was collected as part of a promotion.] The PetSafe Guardian GPS 2.0 Dog Fence + Tracking system is an impressive solution for dog owners seeking both freedom and safety for their pets. Its standout feature is the highly accurate AccuGuard™ technology, which uses a combination of GPS, motion sensors, and AI to create dependable, customizable boundaries—perfect for yards, parks, or campsites.
Installation is refreshingly simple, requiring no digging or wires. The system is up and running in about an hour, all managed through the intuitive My PetSafe® app. The durable collar is waterproof and built to handle rough outdoor conditions, making it ideal for active dogs.
One of the most appealing features is the long-lasting battery, which provides up to 72 hours of operation on a single charge—great for extended outings. With a generous range and the ability to set up to 20 virtual fences, this product offers flexibility and peace of mind. Highly recommended for larger dogs and properties.
Response from influenster.comBy PetSafe® Product Support, May 25, 2025
Thank you for this review, Phillip! We're so glad to hear this system has helped provide the right fit for you and your dog.
Written by a customer while visiting influenster.com
Customer Rating
4
Great but not that easy to set up!
on May 23, 2025
Posted by: tbowmast_2652
[This review was collected as part of a promotion.] Great product but it took me an hour to set up.. Heavy plastic and amazing features! I wish the box included some type of instructions. Instead of all on the app. I tried for an hour to connect the collar to my phone. Turns out the Bluetooth wasn’t fully connected.. even though I connected it on that set! Once I realized that set up was smooth but I was about to give up before hand..
Response from influenster.comBy PetSafe® Product Support, May 25, 2025
We're sorry to hear you had difficulty setting up your pup's new fence! Please know we are always happy to help in any way we can; our live support team can be reached at 1-800-732-2677, Monday through Friday 8 A.M.- 7 P.M. EST.
We hope your dog is loving their new freedom!
We hope your dog is loving their new freedom!
Written by a customer while visiting influenster.com
Customer Rating
5
Very nice setup
on May 23, 2025
Posted by: jackiec4_5773
[This review was collected as part of a promotion.] I received from Influencer, Petsafe® Guardian® GPS 2.0 dog fence + tracking I really like this product easy setup very durable and accurate the range is really nice and that battery life is awesome
Response from influenster.comBy PetSafe® Customer Care, May 23, 2025
Thank you so much for sharing your feedback!
Written by a customer while visiting influenster.com
Customer Rating
3
Requires subscription
on May 23, 2025
Posted by: asherv_5385
[This review was collected as part of a promotion.] I was excited to get this collar but disappointed to find out I needed to pay for a subscription to track my dog. If I had known that I wouldn’t have gotten it. The setup was easy and it seems pretty durable but for the cost I would have expected to be able to fully utilize this collar.
Response from influenster.comBy PetSafe® Product Support, May 25, 2025
Thank you for sharing this concern with us! Though this collar can be used for a single fence without a subscription once set up, you would not be able to utilize tracking or set up additional fences. We're so sorry for any misunderstanding.
If you would like to discuss if a different fencing option may be a better fit for your preferences, please contact us! Our live support team can be reached here-
https://support.petsafe.net/contact-us/
Our phone hours are Monday through Friday 8 A.M.- 7 P.M. EST, and our chat hours are Monday through Friday 9 A.M. – 9 P.M. EST and Saturday 9 A.M. – 6 P.M. EST.
If you would like to discuss if a different fencing option may be a better fit for your preferences, please contact us! Our live support team can be reached here-
https://support.petsafe.net/contact-us/
Our phone hours are Monday through Friday 8 A.M.- 7 P.M. EST, and our chat hours are Monday through Friday 9 A.M. – 9 P.M. EST and Saturday 9 A.M. – 6 P.M. EST.
Written by a customer while visiting influenster.com
Customer Rating
5
Comfort and range
on May 23, 2025
Posted by: christinai30_1826
[This review was collected as part of a promotion.] I wish I could give this more then 5 stars. To say I love this product is an understatement accuracy is a 2000/10. It doesn't seem to bother my dog what ever wearing it comfort wise. Range is decent they have access to my whole back yard and I could possibly make it farther. Battery life so far is decent I haven't had it to a full charge yet to see for sure.
Response from influenster.comBy PetSafe® Product Support, May 25, 2025
We're so happy to hear this collar has been comfortable for your dog and helped provide safe freedom for them in your yard. Thank you for taking the time to share this experience with us!
Written by a customer while visiting influenster.com
Customer Rating
4
Overall a great product to let your dog run play a
on May 23, 2025
Posted by: tamaraw62_1238
[This review was collected as part of a promotion.] The collar for this product feels and is very durable. The collar itself feels very soft to the touch. The fence was very accurate, I tested this multiple of times. The range was very impressive as well giving your dog plenty of room to play. However if you have a small dog then the collar can seem a little bulky but it's definitely worth it to keep your little one safe.
Response from influenster.comBy PetSafe® Product Support, May 25, 2025
We appreciate you taking the time to share your experience with us! We're so glad to hear this fence has been a great fit for your location and that it's working well for you and your dog.
Written by a customer while visiting influenster.com
Customer Rating
5
Great tool to keep dog in the yard!
on May 23, 2025
Posted by: kellyerin_1213
[This review was collected as part of a promotion.] I absolutely love this system! It keeps my dog safe and I like how durable it is! It’s easy to setup and effective! The battery lasts and it’s everything I’ve wanted!
Response from influenster.comBy PetSafe® Product Support, May 25, 2025
Thank you for this feedback! It's great to know this system was easy for you to set up, and that it's providing a great solution for you and your dog.
Written by a customer while visiting influenster.com