Customer reviews from frigidaire.com
Frigidaire - Professional 24" Stainless Steel Tub Built-In Dishwasher with CleanBoost technology - Stainless Steel
Average customer rating
4.6
(52 Reviews)
Rating breakdown 52 reviews
5 Stars
41
4 Stars
5
3 Stars
2
2 Stars
2
1 Star
2
Customer Reviews for Frigidaire - Professional 24" Stainless Steel Tub Built-In Dishwasher with CleanBoost technology - Stainless Steel
Customer Rating
5
on February 23, 2026
Posted by: Gold26
[This review was collected as part of a promotion.] There is so much room in this dishwasher. And it’s so quiet when running. Love it
Response from frigidaire.comBy Reed, Online Outreach Specialist, February 24, 2026
Hi Gold26, thank you for sharing the love! We’re so glad to hear you’re enjoying the spacious interior and quiet operation of your dishwasher. It’s wonderful to know it’s making a great difference in your kitchen.
If you ever have questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 AM – 8 PM ET. We’re always happy to help.
— Reed
If you ever have questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 AM – 8 PM ET. We’re always happy to help.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
Recently purchased the Frigidaire dishwasher….
on February 24, 2026
Posted by: Holly623
[This review was collected as part of a promotion.] While it’s in place and I’m anxious to start using it, we are still in process of redoing our kitchen. I bought this particularly because of the third rack. It looks great and I have high hopes that it will do well. I’ll follow up after its completely installed.
Response from frigidaire.comBy Maico, Online Outreach Specialist, February 25, 2026
Hi there, Holly623! Thank you for sharing your excitement! We’re glad to hear that the third rack and overall design caught your eye, and we’re confident your Frigidaire appliance will meet your expectations once your kitchen remodel is complete. We look forward to your follow-up after it’s fully installed!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support team by dialing 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and we hope you have a wonderful rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support team by dialing 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and we hope you have a wonderful rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
3
Quiet and looks great, but poor quality and unable to dry dishes
on February 25, 2026
Posted by: lsorice
[This review was collected as part of a promotion.] The machine looks great, is quiet and cleans dishes/silverware extremely well. What's lacking is more custom controls. It seems like the machine is always using an air dry setting no matter what. I've tried every mode, I've checked the manual. Even in normal mode the manual says it uses heated dry...it does not...my dishes always come out extremely wet. I have to pop open the door to truly allow it dry. Honestly, I miss my samsung that popped open and vented steam out allowing everything to be heated and then air dry. Good chance this is going back if I can't figure it out. It also seems to lack quality. The racks feel cheap and easily bend. The Door handle flexes way too much and is plastic. The quality isn't even in the same universe of the professional series gas range.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, February 26, 2026
Hi Isorice! Thank you for taking the time to share such detailed feedback. We’re glad to hear that you appreciate the quiet operation and cleaning performance of your dishwasher — that’s always our goal.
That said, we completely understand your frustration with the drying performance and the lack of control over settings. When dishes remain wet even after following the manual, it can be inconvenient and disappointing, especially if you’ve had a model in the past that handled drying more effectively. We also hear your concerns about the rack and handle quality; appliances should feel durable and well-built, and it’s clear that your experience hasn’t met that expectation.
We understand how this experience has been disappointing and truly value the time you took to share it. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
That said, we completely understand your frustration with the drying performance and the lack of control over settings. When dishes remain wet even after following the manual, it can be inconvenient and disappointing, especially if you’ve had a model in the past that handled drying more effectively. We also hear your concerns about the rack and handle quality; appliances should feel durable and well-built, and it’s clear that your experience hasn’t met that expectation.
We understand how this experience has been disappointing and truly value the time you took to share it. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on March 6, 2026
Posted by: Anna2026
[This review was collected as part of a promotion.] I bought it ,, love it but l can’t quite get to set it to dry my dishes ,, can’t find the heat drying section only the air drying
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 9, 2026
Hi Anna2026,
Thank you for sharing your feedback! We’re glad to hear that you love your dishwasher, though we understand it can be a bit confusing when trying to locate certain settings.
On many Frigidaire dishwashers, the drying feature may appear as “Air Dry,” “Heat Dry,” or be included automatically within certain wash cycles rather than as a separate button. If your control panel only shows Air Dry, that means the unit is using a lower-energy drying method, and the heated drying option may not be available on that specific model. For improved drying results, you may want to select a heavier cycle such as Normal or Heavy and add options like Sanitize or High Temp, which can help increase the final rinse temperature and improve drying performance.
If you would like help reviewing the exact settings available for your model, please feel free to connect with us through Live Chat at Frigidaire.com or call 1-800-374-4432, available Monday–Friday, 8:30 AM – 8 PM ET, and we’ll be happy to assist further.
— Reed
Thank you for sharing your feedback! We’re glad to hear that you love your dishwasher, though we understand it can be a bit confusing when trying to locate certain settings.
On many Frigidaire dishwashers, the drying feature may appear as “Air Dry,” “Heat Dry,” or be included automatically within certain wash cycles rather than as a separate button. If your control panel only shows Air Dry, that means the unit is using a lower-energy drying method, and the heated drying option may not be available on that specific model. For improved drying results, you may want to select a heavier cycle such as Normal or Heavy and add options like Sanitize or High Temp, which can help increase the final rinse temperature and improve drying performance.
If you would like help reviewing the exact settings available for your model, please feel free to connect with us through Live Chat at Frigidaire.com or call 1-800-374-4432, available Monday–Friday, 8:30 AM – 8 PM ET, and we’ll be happy to assist further.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
3
Beautiful but average washing power
on March 6, 2026
Posted by: Eric AZ
[This review was collected as part of a promotion.] Like the concealed controls. The upper silverware tray is nice but doesn't do a great job in cleaning. Also the door is a bit stiff and you have to push it down when opening the dishwasher. Very quiet and has good amount of options.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 9, 2026
Hi Eric, thank you for sharing your feedback. We’re glad to hear that you like the concealed controls, the upper silverware tray, and the quiet operation with the range of options.
We also appreciate your comments about the upper tray’s cleaning performance and the stiffness of the door. Your feedback is valuable and will be shared with the appropriate team to help improve future designs.
Thank you again for taking the time to let us know about your experience. We’re happy to hear the dishwasher is meeting your needs in many ways while also taking note of areas for improvement.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We also appreciate your comments about the upper tray’s cleaning performance and the stiffness of the door. Your feedback is valuable and will be shared with the appropriate team to help improve future designs.
Thank you again for taking the time to let us know about your experience. We’re happy to hear the dishwasher is meeting your needs in many ways while also taking note of areas for improvement.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great dishwasher
on March 21, 2026
Posted by: Moms sweet Emmie
[This review was collected as part of a promotion.] Love the new dishwasher! Opens quiet and can hardly hear it run. Really like the light that is blue when running and then turns white when cycle is over.
Response from frigidaire.comBy Maico, Online Outreach Specialist, March 24, 2026
Hello there, Mom's sweet Emmie! Thank you for sharing your feedback! We’re thrilled to hear that you love your new Frigidaire dishwasher and are enjoying its quiet operation. It’s great that the indicator light feature is helpful in letting you know when the cycle is running, and completing those little details makes a big difference!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and we hope you have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and we hope you have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect fit; professional style
on March 23, 2026
Posted by: Jn OPKs
[This review was collected as part of a promotion.] We love our new super quiet Frigidaire Professional dishwasher.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 26, 2026
Thank you for sharing your feedback! We’re thrilled to hear that you’re enjoying your new Frigidaire Professional dishwasher and appreciate how quiet it is. We hope it continues to make your kitchen routine easier and more enjoyable!
If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
dishwasher review
on April 11, 2026
Posted by: tmocean
[This review was collected as part of a promotion.] Great like the 2 bottle washing valves.
Response from frigidaire.comBy Maria, Online Outreach Specialist, April 14, 2026
Thank you for taking the time to leave a rating! We’re glad to hear you’re enjoying your dishwasher and that the bottle wash features are working well for you. It’s great to know those specialized spray options are making your cleaning routine more convenient and effective.
We truly appreciate your feedback and hope your dishwasher continues to deliver great performance and ease of use in your daily routine. If you ever have any questions or need assistance, please feel free to reach out via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 AM – 8:00 PM EST. We’re always happy to help. – Maria
We truly appreciate your feedback and hope your dishwasher continues to deliver great performance and ease of use in your daily routine. If you ever have any questions or need assistance, please feel free to reach out via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 AM – 8:00 PM EST. We’re always happy to help. – Maria
Written by a customer while visiting frigidaire.com