Customer reviews from frigidaire.com
Frigidaire - Professional 24" Stainless Steel Tub Built-In Dishwasher with CleanBoost technology - Stainless Steel
Average customer rating
4.6
(52 Reviews)
Rating breakdown 52 reviews
5 Stars
41
4 Stars
5
3 Stars
2
2 Stars
2
1 Star
2
Customer Reviews for Frigidaire - Professional 24" Stainless Steel Tub Built-In Dishwasher with CleanBoost technology - Stainless Steel
Customer Rating
5
Roomy, Quiet, and Thoughtfully Designed!
on November 12, 2025
Posted by: Katie U
[This review was collected as part of a promotion.] I absolutely love this dishwasher! The extra top rack is a game changer — it fits all those awkward items like kids’ cup lids, blender balls, utensils, and other small parts that usually get lost or fall through the shelves.
Even though it looks a little more compact than my old dishwasher, it’s surprisingly spacious and easily fits tall bottles, mixing bowls, and larger items on both the upper and lower racks. Everything comes out spotless and dries really well.
It also has a sleek, modern look that fits beautifully in my kitchen, and I love the blue light underneath that lets you know when a cycle is running or complete. Overall, it’s efficient, quiet, and designed with real families in mind. I couldn’t be happier!
Response from frigidaire.comBy Jessica, Online Outreach Specialist, November 14, 2025
Thank you for sharing your experience! We’re thrilled to hear that your 24" Dishwasher is exceeding your expectations, from the extra top rack and spacious design to the spotless cleaning and drying performance.
It’s wonderful to know that the sleek design and thoughtful features, like the blue indicator light, are making a difference in your kitchen. We truly appreciate your feedback and are so glad this dishwasher is working well for your family! Should you have questions or concerns, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. & Saturday 9:00 a.m. - 6:00 p.m. ET, and we’ll be happy to assist.
It’s wonderful to know that the sleek design and thoughtful features, like the blue indicator light, are making a difference in your kitchen. We truly appreciate your feedback and are so glad this dishwasher is working well for your family! Should you have questions or concerns, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. & Saturday 9:00 a.m. - 6:00 p.m. ET, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on October 3, 2025
Posted by: MissMN
Quiet luxury! This is the nicest dishwasher I have ever owned and I love its features. Very quiet - which is nice if you have open rooms where the dishwasher is close to the living area-you don't have to wait until bedtime to run. The top rack for cutlery is great and leaves room on the larger racks for dishes. There are lots of ways to load, with folding tines and flexible cup racks. There are clips for holding baby bottles or other things that tend to fall over in a dishwasher. So many things I purchase now either have no instructions or a QR code. This comes with a great printed instruction manual, very clear, with drawings and guidance so that you are able to take advantage of all of the features.
Response from frigidaire.comBy Maria, Online Outreach Specialist, October 6, 2025
We’re thrilled to hear that you’re enjoying your new dishwasher! It’s wonderful to know that the quiet operation, flexible loading options, and thoughtfully designed features are making your daily routine easier and more convenient. We also appreciate your positive feedback about the printed instruction manual — we strive to provide clear guidance so our customers can take full advantage of all the features in our appliances. Your detailed feedback means a lot to us, and we’re glad that your dishwasher is meeting your expectations in every way. If you ever have any questions or need further assistance, please don’t hesitate to reach out. You can connect with us through Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
1
Not Professional Quality
on February 13, 2026
Posted by: Sad Sadie
This dishwasher should not be labeled as a professional model. It is very flimsy and thin walled (you can actually push on the side with one finger and watch it slant sideways, but the KitchenAid I replaced held solid) loud, and does not dry at all. I have to hand dry all of my dishes including the upright plates. I’ve ran 3 loads, and honestly, I don’t even want to unload the dishwasher because I know I will have to hand dry everything even after using Max Boost Dry setting. Everything is still soaked in water including the racks. I 100% regret replacing my KitchenAid dishwasher, which was so quiet you couldn’t hear it running and also dried all the dishes even plastic. A normal wash with Max Boost dry takes 4 hours and 13 minutes which was 2 hours 40 minutes on the KitchenAid. Just an absolute disappointment, and Frigidaire should be embarrassed.
Response from frigidaire.comBy Christian, Online Outreach Specialist, February 16, 2026
We’re very sorry to hear about your experience with your dishwasher. We understand how frustrating it must be to deal with poor drying, loud operation, and slower cycles—especially after replacing a reliable previous model.
Your feedback is important, and we’d like the opportunity to look into this further. At your convenience, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Your feedback is important, and we’d like the opportunity to look into this further. At your convenience, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 22, 2025
Posted by: SaraElizW
[This review was collected as part of a promotion.] We just got the pro dishwasher installed. Two things really stick out to us:
1. How quiet it is when it runs in comparison to our old dishwasher. We entirely forgot it was running because we couldn't even hear it!
2. The third level in the machine, which is a great place to wash giant serving spoons and things that are typically hard to find places for in a different machine.
The machine is still new to us, but upon first wash when we looked at the load, everything looks like it came out clean.
1. How quiet it is when it runs in comparison to our old dishwasher. We entirely forgot it was running because we couldn't even hear it!
2. The third level in the machine, which is a great place to wash giant serving spoons and things that are typically hard to find places for in a different machine.
The machine is still new to us, but upon first wash when we looked at the load, everything looks like it came out clean.
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 24, 2025
We’re thrilled to hear that you’re enjoying your new Frigidaire Pro dishwasher! It’s great to know you appreciate how quiet it is and that the third level is making it easier to wash larger utensils. We’re also glad your first load came out clean. If you need any assistance or have questions, please feel free to contact us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST. – Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 28, 2025
Posted by: Mattandfamily
[This review was collected as part of a promotion.] This dishwasher is great! A few things I love about this one compared to others I’ve tried is the 3 racks and how they are positioned, it’s easy to fit everything in and I finally have somewhere to easily put large utensils that would otherwise not have a spot! Everything comes out clean with minimal pre rinsing. Another great thing is how quiet it runs! My husband and I used to wait to run our old dishwasher if we were watching a movie because of how distractingly loud it was, this one you can hardly tell it’s running! An added bonus is the outside of the dishwasher looks nice and sleek! It even has a light that shines on the ground letting you know if it’s running or when the cycle is finished!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great dishwasher
on March 18, 2026
Posted by: Peggo
[This review was collected as part of a promotion.] I recently purchased this dishwasher, to replace a 10 year old dishwasher of a similar model. It was still working,but the digital keyboard was staring to go. This new one had the same dimensions, so fit into the space where the old one was. This new model has a top shelf which the older one did not. After looking at models from various manufacturers, with varying reviews ,I decided to go with the updated model to my previous dishwasher. Most dishwashers don't last 10 years,so that was good enough for me.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 23, 2026
Hi there. Thank you for sharing your experience! We’re glad to hear your new dishwasher fits perfectly and that you’re enjoying the added top shelf. It’s wonderful that you chose an updated model that meets your needs, and we appreciate your continued trust in Frigidaire!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Drying
on April 30, 2026
Posted by: MILLIEMAY
[This review was collected as part of a promotion.] I dont think the heat drying is working
Response from frigidaire.comBy Maico, Online Outreach Specialist, May 4, 2026
Hi MILLIEMAY, thank you for reaching out and sharing your concern. I’m sorry to hear that you don’t think the heat drying feature is working as expected. I understand how important it is for your appliance to perform properly, and I’d like to help you get this resolved.
Please ensure the heat dry option is selected and that no energy-saving or air-dry settings are overriding it. If the issue continues, it may require further troubleshooting or service inspection.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Please ensure the heat dry option is selected and that no energy-saving or air-dry settings are overriding it. If the issue continues, it may require further troubleshooting or service inspection.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
frigidaire professional dishwasher
on May 2, 2026
Posted by: Dish 2026
[This review was collected as part of a promotion.] Although I have not had the dishwasher installer, I anticipate it will be incredible! I loved my former dishwasher which was a frigidaire professional too. It lasted over 25 years,
Response from frigidaire.comBy Reed, Online Outreach Specialist, May 4, 2026
Hi there, thank you for sharing your feedback. We’re glad to hear you’ve had such a positive experience with your previous Frigidaire Professional dishwasher lasting over 25 years, and we appreciate your confidence in your new unit.
We hope your upcoming installation goes smoothly and that this new dishwasher continues to meet your expectations as well.
If you ever need assistance, you can reach us anytime via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday – Friday, 8:30am – 8pm ET. — Reed
We hope your upcoming installation goes smoothly and that this new dishwasher continues to meet your expectations as well.
If you ever need assistance, you can reach us anytime via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday – Friday, 8:30am – 8pm ET. — Reed
Written by a customer while visiting frigidaire.com