Customer reviews from frigidaire.com
Frigidaire - Professional 24" Stainless Steel Tub Built-In Dishwasher with CleanBoost technology - Stainless Steel
Average customer rating
4.6
(52 Reviews)
Rating breakdown 52 reviews
5 Stars
41
4 Stars
5
3 Stars
2
2 Stars
2
1 Star
2
Customer Reviews for Frigidaire - Professional 24" Stainless Steel Tub Built-In Dishwasher with CleanBoost technology - Stainless Steel
Customer Rating
5
Very Quiet and efficient
on December 17, 2025
Posted by: Amanda_C
[This review was collected as part of a promotion.] This dishwasher is very quiet and appears to clean very well. Using the normal settings I does leave a bit of water left on plastics mostly. It's a huge improvement from the last dishwasher and has a lot more space. The silverware rack on top is handy. Overall, I'm very happy with this dishwasher.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Want my old dishwasher back
on December 21, 2025
Posted by: BusyWashing
[This review was collected as part of a promotion.] I am very disappointed in the cleaning ability of this appliance. I was able to load my old 15 year old Whirlpool without precleaning the dishes and they would come out spotless with the addition of LemiShine and a rinse agent. To get a load clean in this machine, I would have to wash them before loading them, so I might as well just wash everything by hand. Hopefully as I experiment with different settings, I will find one that works a bit better.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, December 23, 2025
Hi there! Thank you for taking the time to share your feedback regarding your dishwasher. We’re sorry to hear that its cleaning performance has not met your expectations, especially compared to your previous appliance. We understand how disappointing it can be when a new product requires more effort rather than making daily tasks easier.
Your comments about needing to pre-clean dishes are important, and we appreciate you explaining the differences you’ve noticed. This is not the experience we aim to provide, and we regret the frustration this has caused.
We appreciate your willingness to continue experimenting with different settings, and we’d be happy to help guide you through options that may improve performance. If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Your comments about needing to pre-clean dishes are important, and we appreciate you explaining the differences you’ve noticed. This is not the experience we aim to provide, and we regret the frustration this has caused.
We appreciate your willingness to continue experimenting with different settings, and we’d be happy to help guide you through options that may improve performance. If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Stylish and spotless
on December 23, 2025
Posted by: vburgess01
[This review was collected as part of a promotion.] So quiet and efficient. The space is great and its easy to organize. Everything gets spotless. I am so happy with this appliance. It looks so sleek and stylish. Best choice!!!!
Written by a customer while visiting frigidaire.com
Customer Rating
5
on January 3, 2026
Posted by: MBJ6
[This review was collected as part of a promotion.] Love the new dishwasher. It is so quiet and does a great job cleaning the dishes, even the pits and pans. We especially like the quick wash option.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Worst dishwasher I have owned
on January 20, 2026
Posted by: AF32
This is the worst dishwasher I have owned. Purchased in June of 24 multiple error codes within the first few months of installing. Had a tech come out to fix it. Worked for a few months and then the same error code. Will only work on a couple of the settings. Now it just flooded my brand new kitchen. For the not even being 2 years old this is a ridiculously poor appliance. Also the dishes are always wet it never dries them.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, January 21, 2026
Hi there! We’re very sorry to hear about your experience. Multiple error codes, repeated service issues, limited functionality, and a flood are completely unacceptable—especially for a relatively new dishwasher. We equally understand your frustration with poor drying performance. This is not the quality or reliability we expect from our appliances, and we appreciate you bringing this to our attention.
If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful!
on February 1, 2026
Posted by: JimmyC8128
[This review was collected as part of a promotion.] This dishwasher is beautiful. It is super quiet. Love it.
Response from frigidaire.comBy Sam, Online Outreach Specialist, February 2, 2026
Hello JimmyC8128!
Thank you for sharing your feedback on your Frigidaire Professional 24" Stainless Steel Tub Dishwasher with CleanBoost (model PDSH4816BF). We’re thrilled to hear that you love its design and quiet operation. Your satisfaction is very important to us, and we hope your dishwasher continues to make cleaning effortless and enjoyable for years to come. Thank you for choosing Frigidaire!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for sharing your feedback on your Frigidaire Professional 24" Stainless Steel Tub Dishwasher with CleanBoost (model PDSH4816BF). We’re thrilled to hear that you love its design and quiet operation. Your satisfaction is very important to us, and we hope your dishwasher continues to make cleaning effortless and enjoyable for years to come. Thank you for choosing Frigidaire!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
2
Frigidaire Dishwasher
on February 17, 2026
Posted by: Dishwasher32
[This review was collected as part of a promotion.] The dishwasher is nice looking; however, it doesn’t dry the dishes good and the inside stays wet which has caused a bit of a smell. My dishwasher is brand new- I just moved into the house and have already had to have it serviced. The guy said one of the codes is reading as an error and has to be replaced. The dishwasher isn’t even a month old.
Response from frigidaire.comBy Maico, Online Outreach Specialist, February 18, 2026
Hi there, valued consumer! Thank you for sharing your experience, and I’m very sorry to hear about the trouble you’ve had with your new Frigidaire dishwasher. We completely understand how frustrating it must be to move into a new home and experience issues with an appliance that’s not even a month old, especially concerns with drying performance, moisture inside the tub, and an odor developing. That’s certainly not the experience we want for you.
We can see that you are currently working with our Customer Care Team toward a resolution. A service ticket has been created, and the technician is actively working on the matter. Since an error code was identified and a part replacement is needed, we highly suggest contacting CALLAHANS APPLIANCE INC at 1-888-319-8311 for the most up-to-date service information and next steps regarding your repair.
We truly appreciate your patience while this is being addressed. Please know that we’re here to support you every step of the way. If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support team by dialing 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
We can see that you are currently working with our Customer Care Team toward a resolution. A service ticket has been created, and the technician is actively working on the matter. Since an error code was identified and a part replacement is needed, we highly suggest contacting CALLAHANS APPLIANCE INC at 1-888-319-8311 for the most up-to-date service information and next steps regarding your repair.
We truly appreciate your patience while this is being addressed. Please know that we’re here to support you every step of the way. If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support team by dialing 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Best Ever
on February 20, 2026
Posted by: RevRyan
[This review was collected as part of a promotion.] It is amazing
Response from frigidaire.comBy Angel, Online Outreach Specialists, February 23, 2026
Hi, RevRyan! Thank you so much for the wonderful feedback! We’re thrilled to hear that your Frigidaire dishwasher is amazing and meeting your expectations. That’s exactly what we love to hear! We truly appreciate you choosing Frigidaire for your home and taking a moment to share your experience. If you ever have questions about your dishwasher’s features or need any assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday 8:30 am–8 pm EST, and we’ll be happy to help. -Angel
Written by a customer while visiting frigidaire.com