Customer reviews from frigidaire.com
Frigidaire - 700 Sq. Ft. 14,000 BTU Inverter Smart Window Air Conditioner - White
Average customer rating
4.8
(66 Reviews)
Rating breakdown 66 reviews
5 Stars
56
4 Stars
8
3 Stars
2
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
28 out of
28)
Customer Reviews for Frigidaire - 700 Sq. Ft. 14,000 BTU Inverter Smart Window Air Conditioner - White
Customer Rating
4
Seems promising (noise level TBD)
on March 3, 2025
Posted by: WallStreetGirl
from Greenwood Village
[This review was collected as part of a promotion.] I purchased this unit because we do not have central A/C in our 3-story, nearly 5,000 sq. ft. home. We have lived here for three summers, and we needed something to keep it cooler during the hottest months of summer. The house has a swamp cooler, but it does not keep the house cool enough when the temperatures peak in July-August. We especially have issues with the second floor where the bedrooms are—we have many west facing windows so it gets very warm in the afternoon/evening. We do not have ducts to install A/C (we have a boiler and radiant floor heat), so it would be a huge and expensive ordeal to tear apart the house, put in ducts, and central A/C. I have tried opening the windows at night to cool the house down, but my son has allergies so that causes problems. I have also gotten quotes for a A/C mini split system, but it is very costly and would be unsightly to have the units on the walls in various rooms. I have also tried using portable evaporative coolers in our most used areas of the house, but they do not cover enough square footage. It’s also a pain to constantly fill them with cold water and ice. I chose this unit in hopes it would cool down the second story and make the house more comfortable without a costly solution.
I received the unit in February-- it’s still cold here in Colorado, but I unboxed it and tested it out. Unboxing the unit was simple. It was well packaged and included parts and instructions for installation. It’s heavy, but that tells me it’s made with quality parts.
I turned on the unit and VOILA—cold air started coming out within a few seconds! I initially set it to a temperature close to our home temp. It was quiet, similar to the volume of a sound machine. When I turned the temperature way down, it got louder (see video). Assuming the house stays at a fairly constant temperature and it’s not working overtime, it should operate at a quiet hum.
I love that the unit has an app for connectivity. This will enable me to save energy while we’re gone, but cool the house down before we get home. I plan to have my handy man install the unit in May so we’re ready for summer!
I received the unit in February-- it’s still cold here in Colorado, but I unboxed it and tested it out. Unboxing the unit was simple. It was well packaged and included parts and instructions for installation. It’s heavy, but that tells me it’s made with quality parts.
I turned on the unit and VOILA—cold air started coming out within a few seconds! I initially set it to a temperature close to our home temp. It was quiet, similar to the volume of a sound machine. When I turned the temperature way down, it got louder (see video). Assuming the house stays at a fairly constant temperature and it’s not working overtime, it should operate at a quiet hum.
I love that the unit has an app for connectivity. This will enable me to save energy while we’re gone, but cool the house down before we get home. I plan to have my handy man install the unit in May so we’re ready for summer!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Arrive to a cool space is just much better than wa
on February 27, 2025
Posted by: d2bf
from Chicago
[This review was collected as part of a promotion.] We have one and a half floor house and the attic office is no longer warmer than the rest of the house because we placed the Frigidaire FHWW145WEI on a window. The Frigidaire brings 14000 BTU of cooling power and the entire space cools down well and fast.
During the sunny summer days the house would get cool except for the attic area so now what we do is turn on the AC using the application and turn it to the desired temperature, so when we arrive and go to the office, it is comfortable, we no longer have to wait for it to cool down.
The AC comes with well written instructions, hardware to install it on the window and lastly it’s remote. The installation was easy to do, just know that it is not that heavy but it is bulky so it is easier to install with someone else help.
Once installed, the setup is easy; it can be controlled using its panel which is straight forward, on / off, mode, temperature, fan, echo and timer so it can turn off when we want. The second way to control it is with its remote that looks nice and clean, it has power, fan, sleep and up / down temperature.
Finally the application is the way we mostly use to control the AC, it is easy to setup and also easy to use and best of all we can control it from far away.
Something else to like is that it works with Amazon Alexa and Google Home so it is easy to manage while connected to either.
I really like how quiet it is, it is perhaps the most quiet window AC I’ve heard.
The easy to clean washable dust filter is great, as soon as it gets dirty, it can be washed dried and right back to work.
During the sunny summer days the house would get cool except for the attic area so now what we do is turn on the AC using the application and turn it to the desired temperature, so when we arrive and go to the office, it is comfortable, we no longer have to wait for it to cool down.
The AC comes with well written instructions, hardware to install it on the window and lastly it’s remote. The installation was easy to do, just know that it is not that heavy but it is bulky so it is easier to install with someone else help.
Once installed, the setup is easy; it can be controlled using its panel which is straight forward, on / off, mode, temperature, fan, echo and timer so it can turn off when we want. The second way to control it is with its remote that looks nice and clean, it has power, fan, sleep and up / down temperature.
Finally the application is the way we mostly use to control the AC, it is easy to setup and also easy to use and best of all we can control it from far away.
Something else to like is that it works with Amazon Alexa and Google Home so it is easy to manage while connected to either.
I really like how quiet it is, it is perhaps the most quiet window AC I’ve heard.
The easy to clean washable dust filter is great, as soon as it gets dirty, it can be washed dried and right back to work.
Overall the window AC is easy to setup and use, the remote control can be nearby to be able to control right away and if we are not near the room we can control the AC from our phone and it is very convenient. The one thing I would have enjoyed is a wire mesh or some kind of protection for the back so the fins do not get bent easily when putting it away during the winter months.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
4
Seems nice
on February 25, 2025
Posted by: Aj12345
[This review was collected as part of a promotion.] I haven’t had the chance to use it and won’t for a few months but seems nice and like the low energy cost to run
Response from frigidaire.comBy Chris, Online Outreach Specialist, February 25, 2025
Thank you for rating our product and sharing your feedback. One of our main goals is customer satisfaction, and we will be happy to use your feedback and suggestions in hopes that we can better serve your needs in the future. Should you have any additional concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
Christian
Best Regards,
Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
An air conditioner with nice features
on February 24, 2025
Posted by: metalmancpa1
from North Easton
[This review was collected as part of a promotion.] This Frigidaire 14,000 BTU is a really nice air conditioner. It's a beast coming out of the box it's pretty deep, but it still fits into a standard window. Because it's inverter technology, it runs quieter and saves more energy than standard window air conditioners. This covers a 700 sq ft room.
There are several features I like about this unit. For one, there's an app to control to the device, and it connects to Alexa (which I have) and Google Assistant. That allows me to remotely control it, like cooling off a room before I get home. The front facing controls are simple and straightforward. I also like that there is an optional PureAir Filter which in addition to the usual dust filter, helps filter out allergens and freshens the air by capturing airborne particles.
I am very happy with this air conditioner. For a window air conditioner, it is noticeable quieter than previous units I've had, and that's a big deal. I would definitely recommend this AC for anyone looking to quietly and efficiently cool a medium sized room.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Cools nicely and can use it remotely
on February 21, 2025
Posted by: Jesnes
from Orlando
[This review was collected as part of a promotion.] I really like this Frigidaire AC Unit. It runs quietly and keeps the room nice and cold. I did need assistance in setting it up in the window, but once it was all set up and done, it ran smoothly. I downloaded the Frigidaire App on my phone so I can use the WiFi feature. I like the app, it allows me to control the temperature, which is perfect because sometimes remotes get lost. I highly recommend this AC Unit to anyone who wants a nice a sleek look.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Great AC Unit
on February 21, 2025
Posted by: ddruquet1
from Bayville
[This review was collected as part of a promotion.] This room AC by Frigidaire exceeded my expectations. It's a well built, quality unit that was easy to install, cools quickly and efficiently and is whisper quiet.
The coinciding app is very simple to install and set up. The AC was connected to my phone in no time and I really like the fact that I can control the machine from my phone no matter where I am.
Overall a quality ac unit that is user friendly and well worth the money.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Wifi AC
on February 13, 2025
Posted by: gackeret
from Suffolk
[This review was collected as part of a promotion.] I’ve been using the Frigidaire Window Air Conditioner with Wi-Fi for a few weeks now, and I’m really impressed with its performance. One of the standout features is its Wi-Fi connectivity, which allows me to control the AC remotely using the Frigidaire app on my phone. This is incredibly convenient, especially when I want to cool down the room before I get home. The unit also integrates with Amazon Alexa and Google Assistant, making voice control a breeze.
In terms of cooling power, this AC does an excellent job. I installed it in my bedroom, and it cools the space quickly and efficiently. The energy-saving mode is a great addition, as it helps reduce electricity usage without sacrificing comfort. I also appreciate the sleep mode, which adjusts the temperature gradually to maintain a comfortable sleeping environment.
One thing to note is that the installation process was straightforward, though the unit is a bit heavy, so having an extra set of hands helped. The design is sleek and blends well with my window setup. Noise-wise, it’s relatively quiet compared to other window ACs I’ve used, although you can still hear it running on higher settings.
Overall, I’m very happy with this Frigidaire AC. The ability to control it remotely, the energy-efficient features, and the strong cooling performance make it a fantastic choice for anyone looking to stay cool while keeping energy costs in check. If you’re looking for a smart, reliable, and efficient window air conditioner, I highly recommend this one!
I would recommend this to a friend!
Response from The InsidersBy Reed, Online Outreach Specialist, September 23, 2025
Thank you for sharing your detailed feedback! We’re thrilled to hear that your Frigidaire Window Air Conditioner with Wi-Fi is performing so well—providing strong cooling, convenient remote control via the app, and integration with Amazon Alexa and Google Assistant. It’s great to know that the energy-saving and sleep modes enhance comfort while reducing electricity usage, and that the sleek design fits nicely in your window. We appreciate your recommendation! If you need any assistance or have questions, you can reach us via live chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST. - Reed
Written by a customer while visiting The Insiders
Customer Rating
5
Fantastic Year-round
on February 13, 2025
Posted by: Anonymous
from Holden
[This review was collected as part of a promotion.] What a great machine! I have always had Frigidaire ac’s, but this one is next level. Plenty of quick cool air, WiFi enabled (no losing remotes whose batteries are always dead), and very quiet!
Great inverter technology, helps with energy savings.
Great inverter technology, helps with energy savings.
I would recommend this to a friend!
Response from The InsidersBy Patrick, Online Outreach Specialist, September 25, 2025
Thank you for sharing your experience! We’re so glad to hear that your new Frigidaire air conditioner is exceeding expectations — especially with the quick cooling, quiet operation, and smart Wi-Fi features. The inverter technology really makes a difference, doesn’t it? We appreciate your loyalty to Frigidaire and hope you stay comfortable all season long! If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting The Insiders