Customer reviews from frigidaire.com
Frigidaire - 700 Sq. Ft. 14,000 BTU Inverter Smart Window Air Conditioner - White
Average customer rating
4.8
(56 Reviews)
Rating breakdown 56 reviews
5 Stars
47
4 Stars
8
3 Stars
1
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
28 out of
28)
Customer Reviews for Frigidaire - 700 Sq. Ft. 14,000 BTU Inverter Smart Window Air Conditioner - White
Customer Rating
3
Works well.
on July 30, 2026
Posted by: MLAT3
[This review was collected as part of a promotion.] I got this unit because I needed an AC with more cooling capacity than my old 12,000 BTUH model. It makes cold air and the fan and louvers do a good job of distributing the air flow. There are a couple of items that are not as good as they could be. First, the assembly quality could be better. One corner of the front cover will not stay fixed in place as it should. Second, the overall unit is not as sturdy as my old one. The metal and plastic are thinner gauge and it seems a bit flimsy. Also, there is no exterior grill to protect the metal fins on the evaporator. It is possible that all competing brands at this price point have the same characteristics. The sale price was a bit lower than other brands. I am sure that it will work as designed because all of my other Frigidaire appliances have held up and performed as expected.
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 31, 2026
Hello there, MLAT3! Thank you for taking the time to share your detailed feedback! We’re glad to hear that your new air conditioner is providing the cooling capacity you needed and that you’re enjoying the cold air output, fan performance, and airflow distribution.
We appreciate you sharing your thoughts regarding the assembly quality, materials, and design details. Feedback like yours is valuable and helps us better understand where there may be opportunities for improvement. We’re also happy to hear about your positive experiences with your other Frigidaire appliances and appreciate your continued trust in our brand.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
We appreciate you sharing your thoughts regarding the assembly quality, materials, and design details. Feedback like yours is valuable and helps us better understand where there may be opportunities for improvement. We’re also happy to hear about your positive experiences with your other Frigidaire appliances and appreciate your continued trust in our brand.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire 14,000 BTU
on July 30, 2026
Posted by: charliefinds
[This review was collected as part of a promotion.] Air Conditioner works very well cooling a large room as described. when I walk in the room it feels more like a refrigerator. Nice crisp cool air. I'm glad I got the bigger unit.
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 30, 2026
Hi charliefinds, thank you for taking the time to share your wonderful feedback! We're delighted to hear that your Frigidaire 14,000 BTU Inverter Window Air Conditioner is keeping your large room exceptionally cool. It's great to know that you're enjoying the crisp, refreshing air and that choosing the larger unit has been the right decision for your space.
Thank you for choosing Frigidaire. We hope you continue to enjoy your air conditioner for years to come. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Thank you for choosing Frigidaire. We hope you continue to enjoy your air conditioner for years to come. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
My new AC
on July 29, 2026
Posted by: Happy to be your customer
[This review was collected as part of a promotion.] I said to my grand daughter, “I’m glad my old AC broke down because now I have this one.” It’s quieter, smaller, lighter, has more BTUs, has all the features that I wanted and the price is right.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 3, 2026
Hi there. Thank you for sharing your experience! We’re thrilled to hear that your Frigidaire air conditioner has been such a welcome upgrade and that you’re enjoying its quieter operation, compact design, added features, and cooling power.
We appreciate you choosing Frigidaire and are glad to know your new AC is delivering the comfort and value you were looking for. We hope you continue to enjoy cool, comfortable days for years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We appreciate you choosing Frigidaire and are glad to know your new AC is delivering the comfort and value you were looking for. We hope you continue to enjoy cool, comfortable days for years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
140000 BTU Unit
on July 23, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] We love the unit n all its options, keep up the great work work building a high quality product. This is our 8th, 9th or maybe 10th Frigidaire unit n we love it. Thks.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 27, 2026
Hi there. Thank you for your continued support and for sharing your experience! We're thrilled to hear that you love your Frigidaire unit and are enjoying its features and performance. We're truly grateful for your loyalty through 8, 9, or even 10 Frigidaire appliances over the years. Your feedback means so much to us, and we appreciate you choosing Frigidaire time and time again. We look forward to continuing to provide products you can rely on!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Powerful, Smart, and Surprisingly Efficient – Highly Recommended!
on July 22, 2026
Posted by: AODave
[This review was collected as part of a promotion.] I recently purchased the Frigidaire 14,000 BTU Inverter Window Room Air Conditioner with Wi-Fi (Energy Star), and I couldn't be happier with my decision.
The installation process was incredibly easy. Within just a few minutes, I had the unit secured in the window with only a couple of screws and was enjoying instant air conditioning. The instructions were straightforward, and the overall design made installation much simpler than I expected.
The quality of the unit is excellent. It feels well-built, runs smoothly, and cools my space quickly and efficiently. The inverter technology makes a noticeable difference, keeping the room at a comfortable temperature without constantly cycling on and off.
One of my favorite features is the Wi-Fi connectivity. Being able to control the unit from my phone is incredibly convenient. I can set schedules and timers so the air conditioner turns on exactly when I want it to. It's great coming home to a perfectly cooled house without having to leave the unit running at full capacity all day, and the energy efficiency has been outstanding as well.
Another huge advantage is that it plugs into a standard household outlet, which made installation even easier and eliminated the need for any special electrical work.
Overall, this is one of the best window air conditioners I've owned. It's quiet, powerful, energy-efficient, easy to install, and packed with convenient smart features. If you're looking for a reliable window unit that delivers excellent cooling performance while helping keep energy costs under control, I highly recommend the Frigidaire 14,000 BTU Inverter Window Room Air Conditioner with Wi-Fi (Energy Star). It's been a fantastic purchase and has exceeded my expectations in every way.
The installation process was incredibly easy. Within just a few minutes, I had the unit secured in the window with only a couple of screws and was enjoying instant air conditioning. The instructions were straightforward, and the overall design made installation much simpler than I expected.
The quality of the unit is excellent. It feels well-built, runs smoothly, and cools my space quickly and efficiently. The inverter technology makes a noticeable difference, keeping the room at a comfortable temperature without constantly cycling on and off.
One of my favorite features is the Wi-Fi connectivity. Being able to control the unit from my phone is incredibly convenient. I can set schedules and timers so the air conditioner turns on exactly when I want it to. It's great coming home to a perfectly cooled house without having to leave the unit running at full capacity all day, and the energy efficiency has been outstanding as well.
Another huge advantage is that it plugs into a standard household outlet, which made installation even easier and eliminated the need for any special electrical work.
Overall, this is one of the best window air conditioners I've owned. It's quiet, powerful, energy-efficient, easy to install, and packed with convenient smart features. If you're looking for a reliable window unit that delivers excellent cooling performance while helping keep energy costs under control, I highly recommend the Frigidaire 14,000 BTU Inverter Window Room Air Conditioner with Wi-Fi (Energy Star). It's been a fantastic purchase and has exceeded my expectations in every way.
Response from frigidaire.comBy Sam, Online Outreach Specialist, July 22, 2026
Hello AODave!
Thank you for taking the time to share your wonderful feedback about your Frigidaire 14,000 BTU Inverter Window Room Air Conditioner with Wi-Fi (Energy Star), model FHWW145WE1. We're delighted to hear that the easy installation, quiet performance, energy efficiency, and convenient Wi-Fi features have exceeded your expectations.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing and trusting Frigidaire. We truly appreciate your recommendation and hope you continue to enjoy reliable comfort from your air conditioner for many years to come! ~Sam
Thank you for taking the time to share your wonderful feedback about your Frigidaire 14,000 BTU Inverter Window Room Air Conditioner with Wi-Fi (Energy Star), model FHWW145WE1. We're delighted to hear that the easy installation, quiet performance, energy efficiency, and convenient Wi-Fi features have exceeded your expectations.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing and trusting Frigidaire. We truly appreciate your recommendation and hope you continue to enjoy reliable comfort from your air conditioner for many years to come! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
14k BTU Inverter
on July 17, 2026
Posted by: tugboat51
[This review was collected as part of a promotion.] Overall installation was easy and took under an hour or so. Inverter system makes it to where it is fairly quiet and indistinguishable from normal household noises. Performance is the biggest factor and thus far it has been really impressive. Household temperature has been much easier to achieve in warmer weather!
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 21, 2026
Good day, Tugboat51! Thank you for sharing your experience! We’re thrilled to hear that your Frigidaire unit was easy to install, operates quietly with the inverter system, and has been helping you maintain a more comfortable household temperature during warmer weather. It’s wonderful to know that the performance has met your expectations so far.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent
on July 16, 2026
Posted by: Chabot
[This review was collected as part of a promotion.] Excellent unit. This is the 4th Frigidaire unit I’ve bought. They are all very quiet and this 14000 BTU unit is as well. Easy to install and cools my entire 1st floor of my house very well.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 20, 2026
Hi Chabot!
Thank you for taking the time to engage with us and for sharing your wonderful feedback. We're thrilled to hear that your Frigidaire air conditioner is providing excellent performance and comfort throughout your home.
We truly appreciate your continued trust in Frigidaire and are honored that you have chosen our products multiple times. It's great to know that you value the quiet operation, easy installation, and cooling performance of your new 14,000 BTU unit.
Thank you for choosing Frigidaire. We hope you continue to enjoy your air conditioner for many years to come. If you need any assistance in the future or have any questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to engage with us and for sharing your wonderful feedback. We're thrilled to hear that your Frigidaire air conditioner is providing excellent performance and comfort throughout your home.
We truly appreciate your continued trust in Frigidaire and are honored that you have chosen our products multiple times. It's great to know that you value the quiet operation, easy installation, and cooling performance of your new 14,000 BTU unit.
Thank you for choosing Frigidaire. We hope you continue to enjoy your air conditioner for many years to come. If you need any assistance in the future or have any questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 16, 2026
Posted by: Fleming20066
[This review was collected as part of a promotion.] I am pleased with the new air conditioner, it is so much quieter and cools very well.
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 20, 2026
Hello Fleming20066! Thank you for sharing your feedback! We’re delighted to hear that you’re pleased with your new Frigidaire air conditioner. We’re glad it is providing quiet operation and cooling performance that meets your expectations.
Thank you for choosing Frigidaire. We appreciate your support and hope you continue to enjoy a comfortable home with your new air conditioner.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Thank you for choosing Frigidaire. We appreciate your support and hope you continue to enjoy a comfortable home with your new air conditioner.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com