Customer reviews from frigidaire.com
Frigidaire - 700 Sq. Ft. 14,000 BTU Inverter Smart Window Air Conditioner - White
Average customer rating
4.8
(66 Reviews)
Rating breakdown 66 reviews
5 Stars
56
4 Stars
8
3 Stars
2
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
28 out of
28)
Customer Reviews for Frigidaire - 700 Sq. Ft. 14,000 BTU Inverter Smart Window Air Conditioner - White
Customer Rating
5
Icy Cold and Quiet!
on September 22, 2026
Posted by: Bettyhop
[This review was collected as part of a promotion.] OMG! Very happy with my purchase. We have a large attic which is another living space and although it is insulated, we started to get moisture and mildew. Didn't know what to do till my electrician suggested putting an air conditioner in the window. Wow! It's nice and cool up there, no moisture and very quiet. I love the wi-fi feature and convenience of not having to go up the stairs to monitore the air condtioner. Its all on my phone! Also comes with a remote control. We have a huge shed that I plan to get a conditioner to use for the same reason. The amount of moisture this draws out is amazing!
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 24, 2026
Hi Bettyhop, thank you for taking the time to share your detailed feedback! We’re delighted to hear that your Frigidaire window air conditioner is keeping your attic space cool and comfortable while helping reduce moisture. It’s wonderful to know that you’re enjoying how quietly it operates, along with the convenience of Wi-Fi control and the included remote. We truly appreciate you choosing Frigidaire and sharing your positive experience with us!
If you ever have any questions or need assistance with your air conditioner or its features, please visit Frigidaire.com to connect with our live chat team or call 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
If you ever have any questions or need assistance with your air conditioner or its features, please visit Frigidaire.com to connect with our live chat team or call 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
New AC
on September 16, 2026
Posted by: Lesterbud
[This review was collected as part of a promotion.] It is mid September now I probably won’t use it till next summer. I plan on using it on my completely enclosed , but very hot back porch. Cutting out a hole in wall for this unit to stay there year round and just putting a winter cover over it when it gets cold. I’d do it now but I got in a car wreck and have some rib issues. It hurts to breath , let alone pick this thing up. I purchased a 3 year warranty. So it’ll stay in box all winter. It was on sale that’s why I bought it now.
Thanks again. No issues with ordering it and receiving it.
Thanks again. No issues with ordering it and receiving it.
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 18, 2026
Hi Lesterbud, thank you for taking the time to share your detailed feedback! We’re glad to hear that your Frigidaire window air conditioner arrived without any issues and that you were able to take advantage of the sale. We also appreciate you sharing your plans for using the unit on your enclosed back porch.
We’re sorry to hear about your accident and hope you’re able to take the time you need to recover. Since the unit will remain boxed until next summer, we recommend following the storage and installation guidance in the Use & Care Guide when you’re ready to set it up. Please also make sure the installation method is appropriate for your specific wall and window AC configuration.
If you ever have any questions or need assistance with your air conditioner or its installation, please visit Frigidaire.com to connect with our live chat team or call 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
We’re sorry to hear about your accident and hope you’re able to take the time you need to recover. Since the unit will remain boxed until next summer, we recommend following the storage and installation guidance in the Use & Care Guide when you’re ready to set it up. Please also make sure the installation method is appropriate for your specific wall and window AC configuration.
If you ever have any questions or need assistance with your air conditioner or its installation, please visit Frigidaire.com to connect with our live chat team or call 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very silent unit
on September 11, 2026
Posted by: ermrjr
[This review was collected as part of a promotion.] the unit works great and is very silent. It is energy efficient
Response from frigidaire.comBy Chris, Online Outreach Specialist, September 11, 2026
Dear Valued Customer,
Thank you for the wonderful 5-star review! ⭐⭐⭐⭐⭐ We’re thrilled to hear that your unit is working great, running quietly, and helping you save energy. We truly appreciate you choosing Frigidaire and hope you continue to enjoy its performance!
Should you have any questions or concerns in the future, please don’t hesitate to reach out. You can connect with us via live chat at www.frigidaire.com or contact our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist you.
Thank you again for taking the time to share your feedback and for being a valued customer. We hope you continue to enjoy your Frigidaire refrigerator!
Best regards,
Chris
Thank you for the wonderful 5-star review! ⭐⭐⭐⭐⭐ We’re thrilled to hear that your unit is working great, running quietly, and helping you save energy. We truly appreciate you choosing Frigidaire and hope you continue to enjoy its performance!
Should you have any questions or concerns in the future, please don’t hesitate to reach out. You can connect with us via live chat at www.frigidaire.com or contact our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist you.
Thank you again for taking the time to share your feedback and for being a valued customer. We hope you continue to enjoy your Frigidaire refrigerator!
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 6, 2026
Posted by: Attic BR
[This review was collected as part of a promotion.] 14000 btu unit is cooling our attic bedroom well which gets quite hot. Like the WiFi, various cooling and fan settings and especially the “quiet” fan setting. Unit is only a couple of weeks old so hope it continues to perform well for a long time.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, September 10, 2026
Hi there. Thank you for sharing your feedback! We’re glad to hear that your Frigidaire 14,000 BTU unit is keeping your attic bedroom cool and that you’re enjoying the Wi-Fi connectivity, cooling and fan settings, and especially the quiet fan mode. We appreciate your confidence in Frigidaire and hope your unit continues to provide reliable performance for years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Cools Very Well
on August 29, 2026
Posted by: Brunno
[This review was collected as part of a promotion.] Installed this air conditioner because our mini-split unit wasn’t able to adequately handle over a month of 100+ degrees. Within hours of installation, the temperature in the room dropped 15 degrees inside, which was 35 degrees cooler than outside.
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 1, 2026
Thank you for taking the time to share your wonderful feedback. We are delighted to hear that your new air conditioner is providing such impressive cooling performance.
It’s fantastic to know that the unit was able to make such a noticeable difference within just a few hours of installation, lowering the room temperature by 15 degrees even during a stretch of 100+ degree weather. We’re thrilled that it is helping keep your space comfortable despite the extreme outdoor temperatures.
Thank you for choosing this appliance. We truly appreciate your support and are happy to know that your new air conditioner is meeting your cooling needs so well. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
It’s fantastic to know that the unit was able to make such a noticeable difference within just a few hours of installation, lowering the room temperature by 15 degrees even during a stretch of 100+ degree weather. We’re thrilled that it is helping keep your space comfortable despite the extreme outdoor temperatures.
Thank you for choosing this appliance. We truly appreciate your support and are happy to know that your new air conditioner is meeting your cooling needs so well. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Central A/C Unit Can't Keep Up in this Texas Summer
on August 28, 2026
Posted by: LesDesign
[This review was collected as part of a promotion.] I live in Texas and our A/C unit can't seem to keep up with the three-digit Texas temps we have been experiencing. Our central A/C runs all day, without shutting off, while it is working to get to the thermostat temp that we have set. The temperature inside our home, in the afternoon and evening, would hit 80-84 degrees- and while that is 20 degrees cooler than outside it still made for an uncomfortable sleep and if we decided to run an appliance such as a stove, etc-then it just added that much more strain and heat to our home. I finally had had enough- provided details and our existing scenario into an AI platform and this Frigidaire model was one of the suggestions- after reading reviews and weeding out any other options, I decided to go with this one due to it's compact size and weight. This unit has been a Godsend- it was easy to install, easy to set a program, and above all is just the right amount of supplemental air to aid in cooling down our home and providing a little relief to our A/C. I have not received our electric bill for the month to see how running this additional unit will affect our monthly bill, so aside from that this unit has delivered on all fronts. I would recommend it to anyone and regret not buying it sooner.
Response from frigidaire.comBy Maico, Online Outreach Specialist, September 1, 2026
Hi there, LesDesign! Thank you so much for taking the time to share your detailed experience! We’re thrilled to hear that your Frigidaire unit has been a Godsend in helping provide some much-needed relief during those intense Texas summer temperatures. It’s wonderful to know that you found it easy to install and program, and that its compact size and performance have been such a great fit for your home.
We truly appreciate your recommendation and are especially glad the unit has helped make your home more comfortable. We understand how challenging it can be when extreme heat puts additional strain on a central A/C system, so it’s great to hear that this unit has delivered the supplemental cooling you needed. Thank you for choosing Frigidaire!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
We truly appreciate your recommendation and are especially glad the unit has helped make your home more comfortable. We understand how challenging it can be when extreme heat puts additional strain on a central A/C system, so it’s great to hear that this unit has delivered the supplemental cooling you needed. Thank you for choosing Frigidaire!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great for our small apartment
on August 18, 2026
Posted by: Scully35
[This review was collected as part of a promotion.] Finally something to keep the living room and dining room cool. We had a 5000btu in a window of each room. This now covers both rooms while also being able to go off because it has reached temperature. Also love the child lock because we have a toddler that loves pressing buttons
Response from frigidaire.comBy Rox, Online Outreach Specialist, August 21, 2026
Hi, Scully35!
Thank you for sharing your wonderful feedback! We're thrilled to hear your Frigidaire air conditioner is keeping both your living and dining areas comfortable while giving you the convenience of automatically cycling off once the desired temperature is reached. We're also glad the child lock is helpful with your curious little one! We truly appreciate you choosing Frigidaire and hope you continue enjoying a cool and comfortable home.
If you ever have questions or need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-944-9044, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
Thank you for sharing your wonderful feedback! We're thrilled to hear your Frigidaire air conditioner is keeping both your living and dining areas comfortable while giving you the convenience of automatically cycling off once the desired temperature is reached. We're also glad the child lock is helpful with your curious little one! We truly appreciate you choosing Frigidaire and hope you continue enjoying a cool and comfortable home.
If you ever have questions or need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-944-9044, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
3
Cool but gets noisy
on August 17, 2026
Posted by: Harlea1
[This review was collected as part of a promotion.] The air conditioner does a great job of cooling. Far superior to the one it replaced.
It is advertised as being quieter than other air conditioners, but can’t say I’ve noticed that. Also throughout the day it often makes an annoying noise. Sometimes lasts a few seconds and other times it goes on for quite some time. First thought just vibration, but no matter what you do to try and tighten fit around window, it doesn’t stop.
It does do its job of cooling.
It is advertised as being quieter than other air conditioners, but can’t say I’ve noticed that. Also throughout the day it often makes an annoying noise. Sometimes lasts a few seconds and other times it goes on for quite some time. First thought just vibration, but no matter what you do to try and tighten fit around window, it doesn’t stop.
It does do its job of cooling.
Response from frigidaire.comBy Reed, Online Outreach Specialist, August 18, 2026
Hi Harlea1, thank you for taking the time to share your detailed feedback. We're glad to hear that your Frigidaire Inverter Window Air Conditioner is providing excellent cooling and performing better than your previous unit. We're sorry, however, to hear about the unexpected and persistent noises you've been experiencing.
We understand how frustrating it can be when an appliance advertised for quieter operation produces an annoying noise that continues despite checking the fit around the window. As a basic troubleshooting step, please make sure the unit is properly installed, level, and securely supported, and check that the exterior cabinet or installation components are not contacting the window frame or surrounding surfaces. If the noise continues or becomes unusually loud, we recommend having the air conditioner evaluated by an authorized service professional.
We appreciate your comments regarding both the cooling performance and noise level. Your feedback is valuable.
If you have any questions or need assistance with your air conditioner, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We'd be happy to assist you further. — Reed
We understand how frustrating it can be when an appliance advertised for quieter operation produces an annoying noise that continues despite checking the fit around the window. As a basic troubleshooting step, please make sure the unit is properly installed, level, and securely supported, and check that the exterior cabinet or installation components are not contacting the window frame or surrounding surfaces. If the noise continues or becomes unusually loud, we recommend having the air conditioner evaluated by an authorized service professional.
We appreciate your comments regarding both the cooling performance and noise level. Your feedback is valuable.
If you have any questions or need assistance with your air conditioner, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We'd be happy to assist you further. — Reed
Written by a customer while visiting frigidaire.com