Customer reviews from frigidaire.com
Frigidaire - 700 Sq. Ft. 14,000 BTU Inverter Smart Window Air Conditioner - White
Average customer rating
4.8
(56 Reviews)
Rating breakdown 56 reviews
5 Stars
47
4 Stars
8
3 Stars
1
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
28 out of
28)
Customer Reviews for Frigidaire - 700 Sq. Ft. 14,000 BTU Inverter Smart Window Air Conditioner - White
Customer Rating
5
Finally an AC That works great and has many great features.
on August 8, 2025
Posted by: AngelM33
[This review was collected as part of a promotion.] This Frigidaire 14k BTU is amazing, we got it because our small office in the attic gets warmer than any other room in the house while the rest is cool.
So the best thing for us was to install a window AC and we've tried lower BTUs and other brands but the Frigidaire with 14000BTUs is what we needed.
It cools down the office and fast. Best of all, we can control the unit from anywhere we are, so if I am coming home, I can turn it on while on my way so when I get there it is already cool.
The application was easy to control, it does have different settings but overall, it is convenient.
We can put the child lock if needed, maybe sleep mode, or even a timer as well as eco mode, all of these changes can be done with the remote but it is much easier from the application.
At quiet mode, it does not cool down as much but it is very quiet.
At full mode, it is louder but I've heard worse so I am happy with this unit.
Overall, it works great, we can turn on or off from our phones and it cools down the space fast. We can tell that this does have 14000 btu and it makes a huge difference.
So the best thing for us was to install a window AC and we've tried lower BTUs and other brands but the Frigidaire with 14000BTUs is what we needed.
It cools down the office and fast. Best of all, we can control the unit from anywhere we are, so if I am coming home, I can turn it on while on my way so when I get there it is already cool.
The application was easy to control, it does have different settings but overall, it is convenient.
We can put the child lock if needed, maybe sleep mode, or even a timer as well as eco mode, all of these changes can be done with the remote but it is much easier from the application.
At quiet mode, it does not cool down as much but it is very quiet.
At full mode, it is louder but I've heard worse so I am happy with this unit.
Overall, it works great, we can turn on or off from our phones and it cools down the space fast. We can tell that this does have 14000 btu and it makes a huge difference.
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 11, 2025
Thank you for sharing such a detailed and positive review of your Frigidaire 14,000 BTU window air conditioner, AngelM33! We’re thrilled to hear that it’s the perfect solution for your attic office, providing fast and effective cooling exactly when you need it.
It’s great that you’re enjoying the convenience of the remote app control and all the helpful features like child lock, sleep mode, timer, and eco mode. We designed these options to give you maximum comfort and flexibility.
We appreciate your kind words about the quiet mode and overall performance — and we’re happy it’s making a noticeable difference for you. If you ever have questions or need support, please don’t hesitate to reach out via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST
Thanks again for choosing Frigidaire, and have a great rest of your day! - Maico
It’s great that you’re enjoying the convenience of the remote app control and all the helpful features like child lock, sleep mode, timer, and eco mode. We designed these options to give you maximum comfort and flexibility.
We appreciate your kind words about the quiet mode and overall performance — and we’re happy it’s making a noticeable difference for you. If you ever have questions or need support, please don’t hesitate to reach out via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST
Thanks again for choosing Frigidaire, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Gerat buy, quality product, control the unit with a cell phone., fits even small windows.
on July 14, 2025
Posted by: Trailer park guy
"quiet" setting is very quiet! The ability to control the unit using a cell phone is super nice I am still an hour away from home I turn it via my phone, and I arrive to a cool house!
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 15, 2025
Thank you for sharing your positive experience! We're glad to hear that the quiet setting works so well for you and that the smart control feature makes arriving home to a cool house so convenient. If you have any questions or need further assistance with your unit, please feel free to reach out. You can connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. We're happy to help! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fresh clean breeze!
on July 7, 2025
Posted by: ayesha106
from San Bruno
[This review was collected as part of a promotion.] I am happy to say that it is easy to install. It is a little heavy . it is very quiet. Also, it is easy to use just set and go. You can keep the air clean and cool from the heat all day. Wi-Fi capable ,connect it to your phone and it is remote control too! Just download Frigidaire and connect from your phone to turn on or off .Also connect to Google Home or Amazon Alexa. Another thing is the filter is removable so just rinse and dry no mess. I can from my phone from anywhere turn on or off .
I would recommend this to a friend!
Response from The InsidersBy Ruth, Online Outreach Specialist, July 8, 2025
Hi, Ayesha. Thank you for sharing such a thoughtful and detailed review! We’re thrilled to hear that your Frigidaire unit was easy to install, runs quietly, and is helping keep your space cool and clean throughout the day.
It's great to know you're making the most of the Wi-Fi capabilities, remote control access through the Frigidaire® App, and smart home integration with Google Home or Amazon Alexa. We're especially glad to hear that the washable, reusable filter is making maintenance simple and mess-free.
Your experience highlights exactly what we strive to deliver—comfort, control, and convenience. If you ever have questions or need assistance, feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
It's great to know you're making the most of the Wi-Fi capabilities, remote control access through the Frigidaire® App, and smart home integration with Google Home or Amazon Alexa. We're especially glad to hear that the washable, reusable filter is making maintenance simple and mess-free.
Your experience highlights exactly what we strive to deliver—comfort, control, and convenience. If you ever have questions or need assistance, feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting The Insiders
Customer Rating
4
Solid air conditioner
on July 7, 2025
Posted by: jgbrock
[This review was collected as part of a promotion.] It cools well and does what it's supposed to do. With the addition of inverter technology and a CEER of 15, that is efficient for a room air conditioner. The app was initially working perfectly, but lately has not been working. You can't do ultra quiet mode without the app which is kind of a bummer. It should be accessible on the machine itself. Overall pleased with it.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, July 10, 2025
Thank you for your thoughtful review! We’re glad to hear your air conditioner cools efficiently and that you appreciate the inverter technology and energy savings.
We’re sorry to hear about the recent issues with the app and how it affects access to ultra quiet mode. Your feedback about having this feature accessible directly on the unit is very valuable, and we’ll make sure to share it with our product team.
We appreciate your patience and are happy to know you’re overall pleased with your unit! Should you have questions or concerns, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
We’re sorry to hear about the recent issues with the app and how it affects access to ultra quiet mode. Your feedback about having this feature accessible directly on the unit is very valuable, and we’ll make sure to share it with our product team.
We appreciate your patience and are happy to know you’re overall pleased with your unit! Should you have questions or concerns, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Amazing Air Conditioner
on July 2, 2025
Posted by: Lantieka
[This review was collected as part of a promotion.] I am so impressed with this air conditioner. It's amazing!! It cools our whole downstairs. It's smaller than our 12,000 BTU air conditioner which couldn't cool when temps hit 97 degrees. I actually have to turn the temp up and the fan down it's so effective. This is the best AC I have ever purchased. I'm no longer buying GE air conditioners, will be purchasing a Frigidaire thru the wall AC for our bedroom after seeing how amazing this one is. A HUGE plus to this AC is the energy efficiency. This AC unit uses half the energy of our old 12,000 BTU, HALF! That is a lot of cost savings. Thank you Frigidaire for a great window AC unit!!
Written by a customer while visiting frigidaire.com
Customer Rating
4
AC Cool but not as Cool as expected
on June 30, 2025
Posted by: Joe92
[This review was collected as part of a promotion.] The AC works as expected. The App and connectivity are great!
I did think the AC was going to be cooler. I live in a 600 sq ft apartment, but I don't feel like it cools the room as much as my old 12,000 BTU from Midea. However, I'm willing to give it the benefit of the doubt - there was a heat wave last week.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 1, 2025
Hi, Joe. Thank you for sharing your feedback! We’re glad to hear that the AC is working as expected and that you’re enjoying the app and connectivity features, we designed those for added convenience.
We appreciate your honest thoughts regarding the cooling performance, especially during challenging conditions like a heat wave. It’s true that extreme heat can affect how quickly an AC cools a space, but we’re happy to troubleshoot with you if you continue to have concerns.
Thank you for giving it the benefit of the doubt. We’re here if you need tips on optimizing performance or have any questions about your unit. Feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We appreciate your honest thoughts regarding the cooling performance, especially during challenging conditions like a heat wave. It’s true that extreme heat can affect how quickly an AC cools a space, but we’re happy to troubleshoot with you if you continue to have concerns.
Thank you for giving it the benefit of the doubt. We’re here if you need tips on optimizing performance or have any questions about your unit. Feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Keeping Cool
on June 20, 2025
Posted by: Rduffy
from Mastic beach
[This review was collected as part of a promotion.] I got to experience the Frigidaire 14,000 BTU Inverter Window Room Air Conditioner, during this week's heat wave. And I could just ask, what heat wave?
That is just how quickly and how good the AC unit cools off larger spaces. It over performs on square footage and cools of my 1200 sqft space with ease. Multiple rooms as well if you leave doors open.
All in all this is a powerful machine and if your looking to beat the harsh summer heat Frigidaire 14,000 BTU Inverter Window Room Air Conditioner does not fall short.
That is just how quickly and how good the AC unit cools off larger spaces. It over performs on square footage and cools of my 1200 sqft space with ease. Multiple rooms as well if you leave doors open.
All in all this is a powerful machine and if your looking to beat the harsh summer heat Frigidaire 14,000 BTU Inverter Window Room Air Conditioner does not fall short.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
on June 18, 2025
Posted by: Dave317
[This review was collected as part of a promotion.] This unit is super quiet while easily cooling a large area.. I would highly recommend this Air Conditioner
Response from frigidaire.comBy Reed, Online Outreach Specialist, June 20, 2025
Thank you for your feedback! We're so glad to hear that your air conditioner is performing well and quietly cooling a large space. We truly appreciate your recommendation!
If you ever need assistance or have any questions, feel free to reach out via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
– Reed
If you ever need assistance or have any questions, feel free to reach out via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
– Reed
Written by a customer while visiting frigidaire.com