Customer reviews from frigidaire.com
Frigidaire - 700 Sq. Ft. 14,000 BTU Inverter Smart Window Air Conditioner - White
Average customer rating
4.8 out of 5
4.8
(56 Reviews)
Open Ratings Snapshot
Rating breakdown 56 reviews
5 Stars
47
4 Stars
8
3 Stars
1
2 Stars
0
1 Star
0
100%of customers recommend this product. 
(
28 out of 28
)
Best Buy Privacy Policy
Customer Reviews for Frigidaire - 700 Sq. Ft. 14,000 BTU Inverter Smart Window Air Conditioner - White
Customer Rating
4 out of 5
4
on July 4, 2026
Posted by: Bzeep
[This review was collected as part of a promotion.] Everything works as it should. Quiet.
Response from frigidaire.comBy PatrickOnline Outreach SpecialistJuly 7, 2026
Hi Bzeep!

Thank you for sharing your feedback with us. We’re pleased to hear that your Frigidaire air conditioner is working as expected and that you’re enjoying its quiet operation.

We appreciate your support and are happy to know your appliance is providing a positive experience.

If you need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Cool AC
on June 16, 2026
Posted by: NYCALF
[This review was collected as part of a promotion.] This is a wonderfully powerful AC that fits norrow-ish windows.
Response from frigidaire.comBy RoxOnline Outreach SpecialistJune 23, 2026
Hi, NYCALF!

Thank you for sharing your feedback on your Frigidaire AC. We’re glad to hear it’s working powerfully for your space and that it fits well in your narrower window setup—that’s exactly the kind of convenience we aim for.

We truly appreciate you taking the time to share your experience. If you ever need assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-944-9044, Monday–Friday, 8:30 a.m. to 8:00 p.m. EST—we’re here to help anytime.

-Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
on June 12, 2026
Posted by: Murphiano
[This review was collected as part of a promotion.] Lightweight to install and cools nicely.
Response from frigidaire.comBy JohnOnline Outreach SpecialistJune 12, 2026
Hello, Murphiano. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
on June 7, 2026
Posted by: Andy77777
[This review was collected as part of a promotion.] the quiet mode is really quiet
setting it was easy and controlling it with the phone is very convenient
Response from frigidaire.comBy ChristianOnline Outreach SpecialistJune 8, 2026
Hello Valued Customer,

Thank you for your great review! We're glad to hear you're enjoying the quiet mode and that it delivers the low-noise performance you were expecting. It's also wonderful to know that setup was easy and that the smartphone controls are making operation more convenient for you.

We appreciate you taking the time to share your experience and hope you continue to enjoy the ease and comfort your appliance provides. Thank you for choosing our product! If you have any questions or need assistance, please feel free to contact us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.

Kind regards,

Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
on May 30, 2026
Posted by: Deklan
[This review was collected as part of a promotion.] Works great
Response from frigidaire.comBy ReedOnline Outreach SpecialistJune 2, 2026
Hi there, thank you for sharing your feedback. We’re glad to hear your air conditioner is working great and meeting your expectations. We appreciate you taking the time to share your experience. For further assistance or support, please connect with us through live chat at Frigidaire.com or call 1-800-374-4432, Monday - Friday, 8:30am – 8:30pm ET. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Great air conditioner
on May 10, 2026
Posted by: Anm32008
[This review was collected as part of a promotion.] This air conditioner has a powerful fan, which is a typical Frigidaire. I am very satisfied with it's fast cooling speed. Wifi control is excellent and the best feature is thw quiet mode that doesn't sound like it's on and the room is still ice cold. Great job. This is my third Frigidaire. I have one in my kitchen and bedroom already.
Response from frigidaire.comBy SamOnline Outreach SpecialistMay 11, 2026
Hello Anm32008!

Thank you for sharing your feedback about your Frigidaire 14,000 BTU Inverter Window Room Air Conditioner with Wi-Fi, model Frigidaire FHWW145WE1 Air Conditioner. We are delighted to hear that you are very satisfied with its powerful fan performance and fast cooling speed.
It’s wonderful to know that you are enjoying the Wi-Fi control feature and especially the quiet mode that provides comfortable cooling without disruptive noise. We are also honored to hear that this is your third Frigidaire unit and that you continue to trust our products in different areas of your home.
Your continued loyalty and support mean a great deal to us.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
on April 26, 2026
Posted by: Great Gram of 4
[This review was collected as part of a promotion.] So for I love my new 14000 BTU air conditioner and have ordered another one for my bedroom, also I like the dry air control cause I live on the Eastern shore of Maryland where it is humid. THANK YOU SHIRLEY
Response from frigidaire.comBy PatrickOnline Outreach SpecialistApril 29, 2026
Hi Great Gram of 4!

Thank you for sharing your experience! We’re so glad to hear that you’re loving your 14,000 BTU air conditioner and that it’s performing well for your needs.

It’s great to know that the dry air control feature is making a difference, especially in a more humid climate like yours—that kind of comfort can really improve your day-to-day living. We’re also thrilled that you were confident enough in your first purchase to order a second unit for your bedroom—that truly means a lot to us.

If you ever have any questions or need assistance with your units, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
Frigidaire 14000 BTU Inverter Window AC
on September 3, 2025
Posted by: LPH 1N2
[This review was collected as part of a promotion.] Cools very good. It is louder than I expected, but Okay on low speed. How can I get to the 800 RPM fan speed from the front panel. We had NO LUCK with the app on my wife's
cell phone, and she is very unhappy with what ever got downloaded to mess up her phone settings. I will be very happy if this unit can last at least 10+ years!
Response from frigidaire.comBy MaicoOnline Outreach SpecialistSeptember 4, 2025
Thank you for sharing your experience with your new unit, LPH 1N2. We’re glad to hear it cools very well! Regarding the fan speed control, the 800 RPM setting isn’t adjustable directly from the front panel, but we’d be happy to guide you through any available settings and troubleshooting steps. We’re sorry to hear about the issues with the app and the impact it’s had on your wife’s phone—our team can assist in resolving that as well. Please reach out to us via Live Chat on our website or by calling Customer Support at 1-800-374-4432, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST, and we’ll do our best to help you get everything working smoothly. We hope your unit lasts well beyond 10 years! Thank you again, and have a great rest of your day! — Maico
Written by a customer while visiting frigidaire.com
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