Customer reviews from frigidaire.com
Frigidaire - 550 Sq. Ft. 12,000 BTU Wall-Mounted Air Conditioner - White
Average customer rating
4.5
(43 Reviews)
Rating breakdown 43 reviews
5 Stars
31
4 Stars
8
3 Stars
1
2 Stars
1
1 Star
2
Customer Reviews for Frigidaire - 550 Sq. Ft. 12,000 BTU Wall-Mounted Air Conditioner - White
Customer Rating
5
Cool again!!
on June 30, 2024
Posted by: Sapphyre
[This review was collected as part of a promotion.] Big fan of Frigidaire AC’s. Highly recommend. This one doesn’t disappoint. COOL!! Only down side, it’s not as quiet as the Frigidaire’s Quiet Temp or Inverter Models, that I already own. BUT is ALOT quieter than the Friedrich previously owned. It’s for my bedroom, I’m able to sleep through it cycling on/off throughout the night. Which I wasn’t able to do with the Friedrich. Fit perfectly into pre-existing wall sleeve. Nice that it came with everything I needed; the insulation foam and even a new louvered grill for the Sleeve. Sleeve not included, they rarely are. Had no problem connecting to app to my WiFi. Love that I can use the Task feature to schedule on/off times. Keeping cool thanks to Frigidaire ….. To Frigidaire: Please offer more 18-19 inches in depth for wall AC’s, as this was the only option available. Was disappointed that all the other models for the Wall were 21 1/2 inches in depth. Also, consider making quieter and using Inverter motor models for the wall too.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Really kicks out the cool air
on April 19, 2025
Posted by: Nanners E
[This review was collected as part of a promotion.] So far so good love the function of WiFi. This is one of the major reasons I purchased my air conditioner for long trips out of town turning it on prior to coming home. It is very quiet and easy to operate and setup.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Powerful
on March 26, 2026
Posted by: LB148
[This review was collected as part of a promotion.] This unit was easy to install with clear instructions. It is also much stronger that my previous unit. I don't think I will ever need to set the fan to high.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 30, 2026
Hi there. Thank you for sharing your experience! We’re glad to hear that installation was easy and that your new unit is stronger and more efficient than your previous one. It’s great that the fan performs so well—you should be able to stay comfortable without ever needing to set it to high.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com