Customer reviews from frigidaire.com
Frigidaire - 450 Sq. Ft. 10,000 BTU Smart Window Air Conditioner - White
Average customer rating
4.6
(447 Reviews)
Rating breakdown 447 reviews
5 Stars
339
4 Stars
78
3 Stars
17
2 Stars
3
1 Star
10
Customer Reviews for Frigidaire - 450 Sq. Ft. 10,000 BTU Smart Window Air Conditioner - White
Customer Rating
5
Great AC
on April 30, 2021
Posted by: Jude2682
[This review was collected as part of a promotion.] Cools room down quickly, quietly, and efficiently. Great price too. Fridgidaire didn’t disappoint.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very convenient
on May 17, 2021
Posted by: Ingpink
[This review was collected as part of a promotion.] Im very happy with the features of the AC, I can turn it on before I arrive home so my newborn and I come to a comfortable apartment. I love the convenience of being lay down and just turn it on/off from the app!
I love it, one of my favorite purchased!
I love it, one of my favorite purchased!
Written by a customer while visiting frigidaire.com
Customer Rating
5
I think it’s great
on May 18, 2021
Posted by: Gma99
[This review was collected as part of a promotion.] We’ve had various air conditioners over the year and none compare to this one. Even while cooking our house stays cool calm and collected. At first glance I thought it was just fancy but now I understand the power of it.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent app and appl
on May 20, 2021
Posted by: MrLachapelle
[This review was collected as part of a promotion.] I love it working very good and cooler so fast.....
Written by a customer while visiting frigidaire.com
Customer Rating
5
Looks great !
on June 13, 2021
Posted by: Root79
[This review was collected as part of a promotion.] We love this air conditioner! Cools our entire kitchen and living room. It’s not noisey like most.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Remotes are trash
on June 29, 2021
Posted by: Cut2bone
[This review was collected as part of a promotion.] The remotes are junk. When you turn the unit off it restarts at 72 degs. not where it was sent when turned off. The app also looses connection often.
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, July 2, 2021
Hi Cut2bone,
We apologize for any trouble you have had with the remote. You are correct about the air conditioner starting at 72 degrees. If the air conditioner is changed to 'cool' or 'fan' mode then shut off, the unit will turn back on in eco mode. This is mandatory per government regulations. If the air conditioner is changed to 'cool' or 'fan' mode and a power failure occurs, once the power is restored the air conditioner will return to 'cool' or 'fan' mode.
If the actual app is losing connection, be sure that your Wi-Fi is active. If you are finding that the Connect LED is not lit, you should unplug the air conditioner, plug it back in, and then wait 90 seconds for it to reconnect to your home Wi-Fi.
Best Wishes,
Anna P.
We apologize for any trouble you have had with the remote. You are correct about the air conditioner starting at 72 degrees. If the air conditioner is changed to 'cool' or 'fan' mode then shut off, the unit will turn back on in eco mode. This is mandatory per government regulations. If the air conditioner is changed to 'cool' or 'fan' mode and a power failure occurs, once the power is restored the air conditioner will return to 'cool' or 'fan' mode.
If the actual app is losing connection, be sure that your Wi-Fi is active. If you are finding that the Connect LED is not lit, you should unplug the air conditioner, plug it back in, and then wait 90 seconds for it to reconnect to your home Wi-Fi.
Best Wishes,
Anna P.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Features
on July 23, 2021
Posted by: Miss Lori
[This review was collected as part of a promotion.] This Frigidaire AC works great! I love the App Feature. The app allows me to control the AC from wherever I am. It was a great buy for an excellent product!
Written by a customer while visiting frigidaire.com
Customer Rating
1
on August 26, 2021
Posted by: Tetiana
The unit was not really doing a great job cooling the room from the beginning, but lately does not working on the ‘cool’ setting. When I push the button it just skips the ‘cool’. I wash filter weekly and tried turning it off as per instructions but the cooling is not happening.
Response from frigidaire.comBy Derrick , Online Outreach Specialist, August 27, 2021
Hi, Tetiana. Thanks for sharing your experience. We feel terrible to learn you’ve encountered this issue. We think we have some options to help. We’ve reached out via email to gather some additional details. We look forward to working with you. -Derrick
Written by a customer while visiting frigidaire.com