Customer reviews from frigidaire.com
Frigidaire - 250 Sq. Ft. 6,000 BTU Window Air Conditioner - White
Average customer rating
4.5
(784 Reviews)
Rating breakdown 784 reviews
5 Stars
498
4 Stars
196
3 Stars
54
2 Stars
18
1 Star
18
91%of customers recommend this product.
(
282 out of
309)
Customer Reviews for Frigidaire - 250 Sq. Ft. 6,000 BTU Window Air Conditioner - White
Customer Rating
5
Air conditioner
on August 4, 2025
Posted by: Kristinejm
[This review was collected as part of a promotion.] Absolutely Amazing!! Always loved your products. We have been using your appliances for over 30 years🥰 Thanks for all of your help‼️
Response from frigidaire.comBy Jessica, Online Outreach Specialist, August 4, 2025
Thank you so much for your wonderful and heartfelt feedback! We’re honored to have been part of your home for over 30 years. It means a lot to us that you continue to love our products.
If you ever need assistance or have any questions, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
If you ever need assistance or have any questions, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 6, 2025
Posted by: Mcsquared
[This review was collected as part of a promotion.] Nice little AC. Cools our bedroom down just fine. sleep mode is kind of useless as temp goes up 4 degrees cover set temperature.
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 8, 2025
Thank you for your feedback, Mcsquared! We're glad to hear the AC is cooling your bedroom well. We appreciate your input about the sleep mode temperature adjustment and will share it with our product team for consideration. If you need assistance, please don’t hesitate to reach out.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great so far.
on August 7, 2025
Posted by: Rickeo
[This review was collected as part of a promotion.] I only had to use it a couple of times so far. The times I used it, it worked great. The remote is a must for convenience. I only wish I had the remote with the readout. That is another model remote. So far I like it.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Operation is excellent
on August 18, 2025
Posted by: acreview
[This review was collected as part of a promotion.] Excellent operation.
Response from frigidaire.comBy Reed, Online Outreach Specialist, August 19, 2025
We’re glad to hear your AC is operating excellently! Thank you for sharing your feedback. If you ever need any assistance or have questions, please feel free to reach out via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST.
- Reed
- Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Cold!
on September 25, 2025
Posted by: Rather Be Outdoors
[This review was collected as part of a promotion.] small, compact, simple, a little loud, but no more than similar units, and it really cools down the room well.
Written by a customer while visiting frigidaire.com
Customer Rating
1
on September 25, 2025
Posted by: Jobbiesblob
[This review was collected as part of a promotion.] Stopped blowing cold air after 6 months of use. It just runs 24/7 and cannot cool to the set temp like when it was new. Usually a 10+ degree split between the actual temp in the room and the temp set on the unit. Very disappointing.
Response from frigidaire.comBy Maico, Online Outreach Specialist, September 29, 2025
Thank you for sharing your experience with us, Jobbiesblob! We’re truly sorry to hear that your unit has stopped blowing cold air properly after only six months of use and that it’s been running continuously without reaching the set temperature. We understand how disappointing and inconvenient this must be, especially when you expect reliable performance from your Frigidaire appliance. This kind of issue can sometimes be related to factors such as airflow obstruction, dirty condenser coils, or a malfunctioning component, and we want to help you get this resolved as soon as possible. Please reach out to our Customer Support team via Live Chat on our website or by calling 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST and ready to assist you with troubleshooting, repair options, or any further questions you may have. Thank you for your patience and for giving us the opportunity to support you. We hope to restore your confidence in Frigidaire. Have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good unit
on October 6, 2025
Posted by: MarHa70
[This review was collected as part of a promotion.] The longevity of the Frigidaire brand and competitive price point is what had me leaning toward purchasing this unit. I also read the reviews. It is not silent but not obnoxiously loud either. I am pleased with its performance so far and am glad that I purchased.
Response from frigidaire.comBy Chris, Online Outreach Specialist, October 6, 2025
Thank you for your feedback! We’re glad to hear that the trusted Frigidaire brand, competitive pricing, and positive reviews helped with your decision. It’s great to know the unit is performing well and the noise level is manageable.\n\nWe appreciate your support and hope you continue to enjoy your new appliance!\n\nIf you have any questions or need assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. \n\nBest regards,\n\nChris
Written by a customer while visiting frigidaire.com
Customer Rating
5
No lights
on November 4, 2025
Posted by: Yinkin
[This review was collected as part of a promotion.] The lights do not show up on our air conditioner. Other than that, it is a great product.
Response from frigidaire.comBy John, Online Outreach Specialist, November 4, 2025
Hello, Yinkin. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com