Customer reviews from frigidaire.com
Frigidaire - 250 Sq. Ft. 6,000 BTU Window-Mounted Air Conditioner - White
Average customer rating
4.5
(821 Reviews)
Rating breakdown 821 reviews
5 Stars
526
4 Stars
203
3 Stars
54
2 Stars
18
1 Star
20
91%of customers recommend this product.
(
282 out of
309)
Customer Reviews for Frigidaire - 250 Sq. Ft. 6,000 BTU Window-Mounted Air Conditioner - White
Customer Rating
5
Air conditioner
on April 27, 2026
Posted by: Karina71
Keeps things nice and cool. Have not had any issues with the air conditioner.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 29, 2026
Thank you for sharing your feedback.
We’re glad to hear that your 6,000 BTU Window Room Air Conditioner has been keeping your space comfortably cool and performing reliably. It’s great to know you haven’t experienced any issues and that the unit is meeting your expectations.
We truly appreciate you taking the time to share your positive experience. If you ever need assistance or have any questions in the future, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. - Jessica
We’re glad to hear that your 6,000 BTU Window Room Air Conditioner has been keeping your space comfortably cool and performing reliably. It’s great to know you haven’t experienced any issues and that the unit is meeting your expectations.
We truly appreciate you taking the time to share your positive experience. If you ever need assistance or have any questions in the future, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. - Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
4
on April 25, 2026
Posted by: Mamamani
[This review was collected as part of a promotion.] This AC looks nice and cools down my big room. The remote is nice too. I wish that it could be connected to the app though, I can’t find a WiFi button on the AC
Response from frigidaire.comBy Maria, Online Outreach Specialist, April 28, 2026
Thank you for taking the time to share your feedback! We’re glad to hear that your air conditioner is keeping your large room cool and that you’re enjoying the convenience of the remote control. It’s great to know the unit is performing well for your space.
If you’d like, we can help confirm your exact model’s features or explore compatible options. Please feel free to reach out via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 AM – 8:00 PM EST, and have your model number available so we can assist you further.
We appreciate your feedback and hope you continue enjoying the cooling performance of your unit. – Maria
If you’d like, we can help confirm your exact model’s features or explore compatible options. Please feel free to reach out via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 AM – 8:00 PM EST, and have your model number available so we can assist you further.
We appreciate your feedback and hope you continue enjoying the cooling performance of your unit. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great AC unit for medium size room!
on April 4, 2026
Posted by: killertofu88
[This review was collected as part of a promotion.] Had to replace one of our older units and needed some tbh ing that could fit in a very tight window space but had just a bit more OOMF than a 5000BTU! This thing is quiet and cools the room very well!
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 7, 2026
Hi there, Killertofu88! Thank you for sharing your experience! We’re glad to hear that your new unit fits perfectly in your space and delivers just the right amount of cooling power. It’s great to know that it’s quiet and keeps your room comfortable.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and have a wonderful rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and have a wonderful rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good Cooling, More Noise Than Reviews Suggested
on March 7, 2026
Posted by: Harkendream
[This review was collected as part of a promotion.] Unit does a pretty good job of cooling, really like that. Thought that I'd seen more reviews that said the unit was pretty quiet. At full fan speed, not so much.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 10, 2026
Hi there. Thank you for your feedback! We’re glad to hear that your unit is keeping things cool effectively. We appreciate your input regarding the fan noise at full speed, as it helps us understand our customers’ experiences and continue improving our products. Thank you for choosing Frigidaire!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Super quiet
on February 16, 2026
Posted by: SassyLassy
[This review was collected as part of a promotion.] This appears to be great for a small space (less than 300 sf). It's very quiet and 'cold' at 72!
Response from frigidaire.comBy Angel, Online Outreach Specialists, February 18, 2026
Hi, SassyLassy! Thank you for your 5-star review! We’re delighted to hear that your Frigidaire window room air conditioner is keeping your space cool and quiet—it sounds like it’s the perfect fit for your room. If you ever need assistance or have any questions, please feel free to reach out via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 am–8 pm EST. We’re always happy to help.– Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
No lights
on November 4, 2025
Posted by: Yinkin
[This review was collected as part of a promotion.] The lights do not show up on our air conditioner. Other than that, it is a great product.
Response from frigidaire.comBy John, Online Outreach Specialist, November 4, 2025
Hello, Yinkin. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good unit
on October 6, 2025
Posted by: MarHa70
[This review was collected as part of a promotion.] The longevity of the Frigidaire brand and competitive price point is what had me leaning toward purchasing this unit. I also read the reviews. It is not silent but not obnoxiously loud either. I am pleased with its performance so far and am glad that I purchased.
Response from frigidaire.comBy Chris, Online Outreach Specialist, October 6, 2025
Thank you for your feedback! We’re glad to hear that the trusted Frigidaire brand, competitive pricing, and positive reviews helped with your decision. It’s great to know the unit is performing well and the noise level is manageable.\n\nWe appreciate your support and hope you continue to enjoy your new appliance!\n\nIf you have any questions or need assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. \n\nBest regards,\n\nChris
Written by a customer while visiting frigidaire.com
Customer Rating
1
on September 25, 2025
Posted by: Jobbiesblob
[This review was collected as part of a promotion.] Stopped blowing cold air after 6 months of use. It just runs 24/7 and cannot cool to the set temp like when it was new. Usually a 10+ degree split between the actual temp in the room and the temp set on the unit. Very disappointing.
Response from frigidaire.comBy Maico, Online Outreach Specialist, September 29, 2025
Thank you for sharing your experience with us, Jobbiesblob! We’re truly sorry to hear that your unit has stopped blowing cold air properly after only six months of use and that it’s been running continuously without reaching the set temperature. We understand how disappointing and inconvenient this must be, especially when you expect reliable performance from your Frigidaire appliance. This kind of issue can sometimes be related to factors such as airflow obstruction, dirty condenser coils, or a malfunctioning component, and we want to help you get this resolved as soon as possible. Please reach out to our Customer Support team via Live Chat on our website or by calling 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST and ready to assist you with troubleshooting, repair options, or any further questions you may have. Thank you for your patience and for giving us the opportunity to support you. We hope to restore your confidence in Frigidaire. Have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com