Customer reviews from frigidaire.com
Frigidaire - 250 Sq. Ft. 6,000 BTU Window-Mounted Air Conditioner - White
Average customer rating
4.5
(821 Reviews)
Rating breakdown 821 reviews
5 Stars
526
4 Stars
203
3 Stars
54
2 Stars
18
1 Star
20
91%of customers recommend this product.
(
282 out of
309)
Customer Reviews for Frigidaire - 250 Sq. Ft. 6,000 BTU Window-Mounted Air Conditioner - White
Customer Rating
5
Cute window fridge
on June 30, 2025
Posted by: Amh88
[This review was collected as part of a promotion.] Easy to install, looks sharp and cools pretty well for a small unit. Not too loud.
Written by a customer while visiting frigidaire.com
Customer Rating
3
on June 30, 2025
Posted by: thydfrewsqa
[This review was collected as part of a promotion.] The Air Conditioner is working fine but I am very disappointed with the remote. It doesn't have a display on it, so you have to get up to adjust it because without the display you don't know what settings were made. I looked into it a little and found a remote that does have a display. I don't understand why that is not shipped with the product. The remote with the display seemed a little pricy but I might buy one. Like I said, a remote without a screen to see what you changed is useless.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 2, 2025
Thank you for sharing your feedback regarding the remote for your air conditioner, Scott. We understand how having a display on the remote can enhance your experience and appreciate your input on this feature.
For further assistance or to explore options that may better suit your needs, please feel free to connect with us via Live Chat at Frigidaire.com or give us a call at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. We're here to help and want to ensure you're satisfied with your experience. - Maria
For further assistance or to explore options that may better suit your needs, please feel free to connect with us via Live Chat at Frigidaire.com or give us a call at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. We're here to help and want to ensure you're satisfied with your experience. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 27, 2025
Posted by: padova91
[This review was collected as part of a promotion.] Quiet and efficient machine for a small bedroom. Well made and easy installation
Written by a customer while visiting frigidaire.com
Customer Rating
5
6000 btu window air conditioner
on June 23, 2025
Posted by: triumphb
[This review was collected as part of a promotion.] I am very pleased with this unit. It cools off our bedroom very quickly and runs quietly. It is very small and easy to put in and take out.
Response from frigidaire.comBy Christian, Online Outreach Specialist, June 23, 2025
Thank you for the wonderful feedback! We're so happy to hear that the unit is keeping your bedroom cool and comfortable—and that it's quiet and easy to install, too. It’s great to know it’s meeting your needs so well.
We appreciate your support and hope you continue to enjoy it!
Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
We appreciate your support and hope you continue to enjoy it!
Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
3
Works well but front panel was thoughtlessly and poorly designed
on June 23, 2025
Posted by: ShoreBudMike2
Front panel indicator lamps are both tiny and recessed from the front panel, making them practically impossible to see unless viewed from directly in front of the unit. If not standing almost exactly at 90° from the unit, there is little chance the lamps will be seen. Also the text labels for the lamps is also nearly microscopic. Works well, but operating it is not the easiest.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 24, 2025
Hi there. Thank you for sharing your feedback regarding the front panel indicator lamps and labeling on your unit. We sincerely apologize for any inconvenience this has caused. Our goal is to design appliances that are intuitive, user-friendly, and meet the needs of our customers.
We understand that visibility of the indicator lamps and the size of the text are important for ease of operation. Your input is valuable and has been forwarded to our product design and development team for consideration in future updates and models.
In the meantime, if you have any concerns about operating your unit or would like assistance with understanding the indicators, our customer care team is available to help. Please feel free to reach out via Live Chat at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We understand that visibility of the indicator lamps and the size of the text are important for ease of operation. Your input is valuable and has been forwarded to our product design and development team for consideration in future updates and models.
In the meantime, if you have any concerns about operating your unit or would like assistance with understanding the indicators, our customer care team is available to help. Please feel free to reach out via Live Chat at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works great
on June 19, 2025
Posted by: Ben200
[This review was collected as part of a promotion.] Love the dry feature 3
Response from frigidaire.comBy Christian, Online Outreach Specialist, June 19, 2025
Hi! Thanks for sharing your love for the dry feature. We’re glad it’s working well for you!
If you have any other favorite features, we’d love to hear about them. If you ever have questions or need tips, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
If you have any other favorite features, we’d love to hear about them. If you ever have questions or need tips, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
Gets the job done
on June 17, 2025
Posted by: FloridaMan32608
[This review was collected as part of a promotion.] It's what I expected and gets the job done.
Written by a customer while visiting frigidaire.com
Customer Rating
4
New installation instructions needed!
on June 17, 2025
Posted by: JohnnyJumpup
[This review was collected as part of a promotion.] The installation instructions were incomprehensible. Fortunately I was able to find a video that showed how simple it was. The unit appears to work well once installed.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, June 18, 2025
Thank you for your feedback on the FHWC063TC1. We’re glad to hear the unit is working well now that it’s installed, but we apologize for the frustration caused by the installation instructions. We understand how important clear guidance is and appreciate you pointing this out—it helps us improve.
We’re happy you found a video that helped, and we hope the unit continues to serve you well. If you have any questions down the line, don’t hesitate to reach out via phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist.
We’re happy you found a video that helped, and we hope the unit continues to serve you well. If you have any questions down the line, don’t hesitate to reach out via phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist.
Written by a customer while visiting frigidaire.com