Customer Reviews for TCL - 550 Sq. Ft. 12,000 BTU Smart Window Air Conditioner - White
Customer Rating
5
Cold
on April 12, 2024
Posted by: brianp39
[This review was collected as part of a promotion.] The cooling power is unmatched. Super cold quiet and seems very efficient. It installed very fast and even comes with a remote. Super Super cold amd excellent product.
Response from influenster.comBy Brandon TCL Customer Support, April 12, 2024
Thank you for your review! We are very happy that you are enjoying your AC. Hope that you are able to sit back, relax, and stay cool to beat the heat! At TCL we strive to help our customers have a great experience. Best, TCL Customer Support
Written by a customer while visiting influenster.com
Customer Rating
5
Ease of use and great cooling power
on April 14, 2024
Posted by: mariahk53
[This review was collected as part of a promotion.] I got this product for free on influencer, and it works wonderfully and looking forward to using it in our hot summer months. We have it in a garage window, and it helps keep my husband happy when he is out there. It was easy to install and quiet.
Response from influenster.comBy Brandon TCL Customer Support, April 15, 2024
Thank you very much for your thoughtful review. We are thrilled to hear you are happy with your AC thus far. Our AC's are designed to help you beat the heat without a central cooling system. We hope you stay comfortable with the help of your new TCL AC! Best, TCL Customer Support
Written by a customer while visiting influenster.com
Customer Rating
5
Great AC unit!
on April 14, 2024
Posted by: kileyannx
[This review was collected as part of a promotion.] I was sooo excited when I got the notification for these! Just in time for spring/summer! I received the 12,000 BTU. The installation process was fairly easy, however it is pretty heavy for one person though so thank goodness for hubbys manpower lol! He had it out the box and in the window in under 10 minutes. Noise level isn’t bad by any means, in a way it’s actually kinda soothing lol! 😂 I currently have it all the way up on cool/61* and it literally sounds like it’s on a low fan setting! The smart features are definitely a plus too! It connects to Wi-Fi and can be hooked up to your Alexa/Google devices for controlling, along with the remote it comes with! 100/10 recommend!! I am extremely grateful for the opportunity to claim and review this product all thanks to Influenster and TCL!
Response from influenster.comBy Brandon TCL Customer Support, April 15, 2024
Thank you very much for your thoughtful review. We are thrilled to hear you are happy with your AC thus far. Our AC's are designed to help you beat the heat without a central cooling system. We hope you stay comfortable with the help of your new TCL AC! Best, TCL Customer Support
Written by a customer while visiting influenster.com
Customer Rating
3
Too heavy for my window
on April 28, 2024
Posted by: abbyk70
[This review was collected as part of a promotion.] I was so excited about receiving this AC from Influenster, but it ended up being way too heavy for me to use in my apartment. It fit in the window width-wise, but it was so deep that I would have needed a shelf or other support for it on the otherwise and I was unable to build something to support it. So unfortunately, I can’t even comment on how it works. I’m quite disappointed, but this just wasn’t the right unit for me. It looks nice and I was excited about the smart features.
Response from influenster.comBy Brandon TCL Customer Support, May 1, 2024
Hi Abby, thank you for taking the time to provide us with your feedback. Our H12W35W window air conditioner and accessories were designed to be installed in a standard window frame without any additional supports as long as it is installed according to the instructions found in the user's manual. If you have any doubts or concerns, you should consult with a professional to provide guidance and assistance. For any concerns with the unit itself please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. We hope this helps! Best, TCL Customer Support
Written by a customer while visiting influenster.com
Customer Rating
4
Works amazing, to ge point it will give you a cold .
on May 16, 2024
Posted by: cleanskinlife
[This review was collected as part of a promotion.] This AC is amazing, I love that I has built in smart technology. Cooled my entire home so much that it got me sick . Only reason i removed one star is the installation. I had to hire someone to install it. I am so ready for summer and come home to a nice cool home when it’s an inferno outside .
Response from influenster.comBy Brandon TCL Customer Support, May 16, 2024
Thank you for your review! We are very happy that you are enjoying your AC. Hope that you are able to sit back, relax, and stay cool to beat the heat! At TCL we strive to help our customers have a great experience. Best, TCL Customer Support
Written by a customer while visiting influenster.com
Customer Rating
5
Does a great job at keeping the house cold
on May 21, 2024
Posted by: alimomma
[This review was collected as part of a promotion.] This is an awesome air conditioner! It’s very powerful and has no problem cooling my house down. It’s a bit awkward to put in but very easy to set up. The remote is basic and easy to use. It’s no louder than any other air conditioner I’ve used. I love that I can use my phone to operate it too. I can be outside and turn my ac on before I come in. Would definitely recommend.
Response from influenster.comBy Brandon TCL Customer Support, May 21, 2024
Thank you very much for your thoughtful review. We are thrilled to hear you are happy with your AC thus far. Our AC's are designed to help you beat the heat without a central cooling system. We hope you stay comfortable with the help of your new TCL AC! Best, TCL Customer Support
Written by a customer while visiting influenster.com
Customer Rating
5
Powerful smart AC
on May 24, 2024
Posted by: alice911
[This review was collected as part of a promotion.] It's finally warmer here and we installed TCL Smart Window AC. Installation was not difficult, like any other air conditioner, you will definitely need a pair of men's hands as it is quite heavy. It's been a few days since we installed it. I really like how it works, it cools quickly, it seems to me that it runs quieter than our previous one. It’s cool that there are many options, a remote control is included, and you can also control the operation from your phone via Wi-Fi, a 24-hour timer, an Energy efficient sleep mode and an eco mode... It can cool a large room quite quickly based on its power. I haven’t had time to try all the functions yet, but I already like everything.
Response from influenster.comBy Brandon TCL Customer Support, May 28, 2024
Thank you very much for your thoughtful review. We are thrilled to hear you are happy with your AC thus far. Our AC's are designed to help you beat the heat without a central cooling system. We hope you stay comfortable with the help of your new TCL AC! Best, TCL Customer Support
Written by a customer while visiting influenster.com
Customer Rating
5
🥶
on September 6, 2024
Posted by: ckwatso
[This review was collected as part of a promotion.] This works so well it has my room FREEZING!! You can have this thing on for 10 minutes and it will change the temp of the room you’re in and the room next to you 😂 Get this!
Response from influenster.comBy Brandon TCL Customer Support, September 9, 2024
Thank you for your review! We are very happy that you are enjoying your AC. We hope that you are able to sit back, relax, and stay cool to beat the heat! Best, TCL Customer Support
Written by a customer while visiting influenster.com