Customer reviews from tcl.com
TCL - 550 Sq. Ft. 12,000 BTU Smart Window Air Conditioner - White
Average customer rating
4.8
(40 Reviews)
Rating breakdown 40 reviews
5 Stars
35
4 Stars
4
3 Stars
1
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
18 out of
18)
Customer Reviews for TCL - 550 Sq. Ft. 12,000 BTU Smart Window Air Conditioner - White
Customer Rating
5
Great product!!
on March 24, 2024
Posted by: jadef94
[This review was collected as part of a promotion.] I was just in the market for a new ac when this came across to review. To say I’m impressed is an understatement. It’s a sleek design, quiet compared to some and cools down very well! I like the smart features, it makes it easy and very up to date with this days technology. I 100% recommend this ac! Installing it was easy, but easier with two people.
Response from influenster.comBy Brandon TCL Customer Support, March 26, 2024
Thank you very much for your thoughtful review. We are thrilled to hear you are happy with your AC thus far. Our AC's are designed to help you beat the heat without a central cooling system. We hope you stay comfortable with the help of your new TCL AC!
Best,
TCL Customer Support
Best,
TCL Customer Support
Written by a customer while visiting influenster.com
Customer Rating
5
Quiet, Smart, and Efficient!
on March 26, 2024
Posted by: dannymz
[This review was collected as part of a promotion.] I’ve been needing a new air conditioner for my window badly as mine wasn’t working good at all the past couple of years. I just installed this one into my window the day I got it as the weather has been getting a little warmer here and there as we approach spring, and I am loving it so much! It was very easy to put the panels on the side and install in the window. 12,000 BTU is perfect for the bottom floor area of my home and it works so much better than my previous AC. It’s actually really quiet and it cools my downstairs area quickly.
When I first turned the AC on, I noticed that the lights were blue rather than green, which looks so much more modern and updated. This one also has small holes in the front that lead to the filter rather than the traditional line vents, which I also think looks really nice.
The main thing I really love is the smart aspect of this AC. I love that I can connect it to my phone using the app and also my Google Assistant. My old air conditioners never had a feature like that, and I’ll definitely be using those features regularly. I’ll also definitely be using the remote regularly so that I don’t always have to rely on utilizing the smart aspects of it. I’ve never had a TCL brand AC, but I definitely recommend it now!
Response from influenster.comBy Brandon TCL Customer Support, March 26, 2024
Thank you for your review! We are very happy that you are enjoying your AC. Hope that you are able to sit back, relax, and stay cool to beat the heat! At TCL we strive to help our customers have a great experience.
Best,
TCL Customer Support
Best,
TCL Customer Support
Written by a customer while visiting influenster.com
Customer Rating
5
Quiet and cold
on March 27, 2024
Posted by: jessicah6180
[This review was collected as part of a promotion.] This smart air conditioner is one of a kind, you can download an app to use with your ac. With the app you can turn on or turn off your ac, very convenient if you’re not home and want to cool your house down. Easy to install, just put through the window, may need help with another person quite heavy. Not noisy, can barely hear it when it’s running. Cools off my whole downstairs living room, kitchen, and dining room. Also offers an energy efficient mode to help save you money.
Response from influenster.comBy Brandon TCL Customer Support, March 27, 2024
Thank you very much for your thoughtful review. We are thrilled to hear you are happy with your AC thus far. Our AC's are designed to help you beat the heat without a central cooling system. We hope you stay comfortable with the help of your new TCL AC!
Best,
TCL Customer Support
Best,
TCL Customer Support
Written by a customer while visiting influenster.com
Customer Rating
5
Nice and cool
on March 27, 2024
Posted by: elanac4
[This review was collected as part of a promotion.] The unit was very big well the box it came in was huge so it was little difficult for one person to set up but once I got some help and figured it out it cooled down the room
Nicely within a couple minutes or so got it nice and low. And the level noise is
Not too bad either. This is perfect for me living in a hot state as it’s about to get hotter so much needed.
Nicely within a couple minutes or so got it nice and low. And the level noise is
Not too bad either. This is perfect for me living in a hot state as it’s about to get hotter so much needed.
Response from influenster.comBy Brandon TCL Customer Support, March 27, 2024
Thank you very much for your thoughtful review. We are thrilled to hear you are happy with your AC thus far. Our AC's are designed to help you beat the heat without a central cooling system. We hope you stay comfortable with the help of your new TCL AC!
Best,
TCL Customer Support
Best,
TCL Customer Support
Written by a customer while visiting influenster.com
Customer Rating
5
The power of being connected
on March 28, 2024
Posted by: kwill57
[This review was collected as part of a promotion.] I am in love with this air conditioner simply because of it's connectivity powers. I use Alexa all day every day. Having my air conditioner paired to my Alexa is a godsend. We have central air but it does not seem to cool our bedroom down as much as we would like. Having the air conditioner in our window is wonderful. It is easy to set up. I would recommend a 2 person team
Response from influenster.comBy Brandon TCL Customer Support, March 29, 2024
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your Window AC thus far! At TCL, we are committed to delivering premium products with world-class customer experience. Enjoy!
Best,
TCL Customer Support
Best,
TCL Customer Support
Written by a customer while visiting influenster.com
Customer Rating
5
Very powerful
on April 2, 2024
Posted by: enxhic1
[This review was collected as part of a promotion.] I am so excited that I had the opportunity to get this air conditioner from influencer and it really works very well it cools the room pretty quickly and if you keep the windows shut it can cool up an entire small apartment it's really powerful.It doesnt make much noise and its energy efficent.The installation was ok just like other window air conditioners. Very happy!
Response from influenster.comBy Brandon TCL Customer Support, April 3, 2024
Thank you for your review! We are very happy that you are enjoying your AC. Hope that you are able to sit back, relax, and stay cool to beat the heat! At TCL we strive to help our customers have a great experience.
Best,
TCL Customer Support
Best,
TCL Customer Support
Written by a customer while visiting influenster.com
Customer Rating
5
Is really nice.
on April 4, 2024
Posted by: jenniferj378
[This review was collected as part of a promotion.] I really love the fact that it cools my room down in almost it. Instead, there's barely any noise. And not only that, you can connect your phone to it.
So if you forget to leave it on when you leave, you can use your phone to turn it off.
So if you forget to leave it on when you leave, you can use your phone to turn it off.
Response from influenster.comBy Brandon TCL Customer Support, April 5, 2024
Thank you very much for your thoughtful review. We are thrilled to hear you are happy with your AC thus far. Our AC's are designed to help you beat the heat without a central cooling system. We hope you stay comfortable with the help of your new TCL AC!
Best,
TCL Customer Support
Best,
TCL Customer Support
Written by a customer while visiting influenster.com
Customer Rating
5
Saved me from hot flashes !
on April 7, 2024
Posted by: candih8
[This review was collected as part of a promotion.] I received the TLC from Influenster for free, in exchange for my honest review. First off, this AC unit is MASSIVE, and very heavy. Assistance may be needed with installation, and transfer out of the box. It took a while for it to warm up enough in orders to really use it, but once I did, I was very happy. This machine blasts you with cold air, and cools down the room quickly. The different settings is nice, so you can adjust how cold you want to feel. The noise isn’t bad, and is about the same as most AC units. Personally, I love the sound, as it provides white noise when I’m sleeping. This is a powerful machine, and with proper care, should last for years to come. II am in my early 40s, and have been experiencing hot flashes lately, and this AC has been a lifesaver. I can sleep comfortably with little nightmares sweating, and staying cool during the day. I’m very pleased with the TLC 12,000 BTU Air Conditioner and have already recommended it to my neighbors. Thank you Influenster!
Response from influenster.comBy Brandon TCL Customer Support, April 8, 2024
Thank you for your review! We are very happy that you are enjoying your AC. Hope that you are able to sit back, relax, and stay cool to beat the heat! At TCL we strive to help our customers have a great experience.
Best,
TCL Customer Support
Best,
TCL Customer Support
Written by a customer while visiting influenster.com