Customer reviews from tcl.com
TCL - 550 Sq. Ft. 12,000 BTU Smart Window Air Conditioner - White
Average customer rating
4.8 out of 5
4.8
(40 Reviews)
Open Ratings Snapshot
Rating breakdown 40 reviews
5 Stars
35
4 Stars
4
3 Stars
1
2 Stars
0
1 Star
0
100%of customers recommend this product. 
(
18 out of 18
)
Best Buy Privacy Policy
Customer Reviews for TCL - 550 Sq. Ft. 12,000 BTU Smart Window Air Conditioner - White
Customer Rating
5 out of 5
5
Nice
on January 27, 2023
Posted by: Jamyk1993
from Texas
Gender:Female
[This review was collected as part of a promotion.] Nice and quiet, easy to install. The WiFi option is awesome. Can remote it anywhere and not worry about forgot to turn it off.. would definitely recommend this to anyone looking for a great air conditioner
I would recommend this to a friend!
Written by a customer while visiting tcl.com
Customer Rating
5 out of 5
5
Great AC Unit with Great Features!!
on February 2, 2023
Posted by: Tracie619
from Atlanta, Ga.
Gender:Female
[This review was collected as part of a promotion.] I got this TCL 12,000 BTU Smart Window Air Conditioner a few weeks ago. I had to get my husband to install it, but this AC unit is awesome! We live in the south where the weather can be freezing one minute and sweltering the next. During the hot parts of the day I have to use this unit. This unit has great features. Cools off a large room very quickly. Love it!
I would recommend this to a friend!
Written by a customer while visiting tcl.com
Customer Rating
5 out of 5
5
Cool days
on March 31, 2023
Posted by: Ruff2140
from Nanty Glo, PA
Gender:Female
[This review was collected as part of a promotion.] This window unit keeps our whole downstairs comfortable. It’s nice with the Wi-Fi so that you can make adjustments whether you are on the couch or out to dinner somewhere. The unit is easy to install and fairly quiet.
I would recommend this to a friend!
Written by a customer while visiting tcl.com
Customer Rating
5 out of 5
5
Exceeds expectations!
on August 17, 2023
Posted by: RoseKnows26
from Chesapeake
Gender:Female
[This review was collected as part of a promotion.] This TCL 12,000 BTU Smart Window Air Conditioner keeps my (very large sized) living room very cool during the summer (100+degrees) It doesn't have to stay on very long to cool the room off, it isn't extremely loud it's actually relatively quiet compered to most window AC units. I'm beyond happy with this unit!
I would recommend this to a friend!
Written by a customer while visiting tcl.com
Customer Rating
5 out of 5
5
Excited to use this summer!
on March 18, 2024
Posted by: tamarl6
[This review was collected as part of a promotion.] Having received this in early March, I cant really give the most thorough of reviews because im still using the heat in my apartment. That said, I’m very excited to receive this! I live in a two bedroom apartment, bedrooms on opposite sides, with the kitchen and living room having no windows. This AC unit will be fantastic to use once summer comes around, because it reaches such a big space. I love the fact that I can pair it with both my phone as well as Alexa, which I use for may other appliances. I look forward to using the eco setting as well, because the last thing I want is a high electric bill in the summer. Thank you influencer for this awesome product!
Response from influenster.comBy Brandon TCL Customer SupportMarch 21, 2024
Thank you for your review! We are very happy that you are enjoying your AC. Hope that you are able to sit back, relax, and stay cool to beat the heat! At TCL we strive to help our customers have a great experience.
Best,
TCL Customer Support
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
POWERFUL and convenient smart AC
on March 19, 2024
Posted by: vincel5
[This review was collected as part of a promotion.] The installation process is a little bit harder for me, but definitely doable. It has tons of smart features and amazing cooling power. The noise level is great and is also promoted as energy efficient! Can’t wait to see how well this works in the summer time!
Response from influenster.comBy Brandon TCL Customer SupportMarch 21, 2024
Thank you very much for your thoughtful review. We are thrilled to hear you are happy with your AC thus far. Our AC's are designed to help you beat the heat without a central cooling system. We hope you stay comfortable with the help of your new TCL AC!
Best,
TCL Customer Support
Written by a customer while visiting influenster.com
Customer Rating
4 out of 5
4
Convenient to use
on March 22, 2024
Posted by: hm99
[This review was collected as part of a promotion.] It hasn't been warm enough to really push this unit yet to see its cooling power, but so far I am highly impressed with it. It's simple to install, and the capability to control it via app is so convenient. Lookjng forward to warm summer weather now!
Response from influenster.comBy Brandon TCL Customer SupportMarch 22, 2024
Thank you very much for your thoughtful review. We are thrilled to hear you are happy with your AC thus far. Our AC's are designed to help you beat the heat without a central cooling system. We hope you stay comfortable this summer with the help of your new TCL AC!
Best,
TCL Customer Support
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
Very clean design
on March 22, 2024
Posted by: sabedi95
[This review was collected as part of a promotion.] I don’t know why I didn’t expect this to be as big as it is. I love the clean white design. Thankfully, it fits through the window in my living room. I tried connecting it to my Google home and it works fantastic! There’s some noise, but that wouldn’t be a dealbreaker. I’m used to having ACs that are noisy. This is going to come in clutch for the summer, especially in NY 😂
Response from influenster.comBy Brandon TCL Customer SupportMarch 22, 2024
Thank you for your review! We are very happy that you are enjoying your AC. Hope that you are able to sit back, relax, and stay cool to beat the heat! At TCL we strive to help our customers have a great experience.
Best,
TCL Customer Support
Written by a customer while visiting influenster.com
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