Customer reviews from frigidaire.com
Frigidaire - 250 Sq. Ft. 6,000 BTU Window Air Conditioner - White
Average customer rating
4.4
(592 Reviews)
Rating breakdown 592 reviews
5 Stars
362
4 Stars
152
3 Stars
38
2 Stars
15
1 Star
25
87%of customers recommend this product.
(
148 out of
170)
Customer Reviews for Frigidaire - 250 Sq. Ft. 6,000 BTU Window Air Conditioner - White
Customer Rating
2
Didn"t do the job
on July 24, 2020
Posted by: Sparky 26
[This review was collected as part of a promotion.] Very noisy unit keeps me awake at night They should try to make it quiter
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, August 10, 2020
Hello, Sparky 26!
Thank you for your feedback. We are glad to know that the air conditioner is working, except for your concerns with the noise. We will be happy to submit your feedback to our design and engineer teams, in hopes to serve you better in the future. Should you need further assistance, please feel free to chat with us online at Frigidaire.com or contact us via phone at 800-374-4432 Monday-Friday, 8:30 am- 8:00 pm. -Katrina
Thank you for your feedback. We are glad to know that the air conditioner is working, except for your concerns with the noise. We will be happy to submit your feedback to our design and engineer teams, in hopes to serve you better in the future. Should you need further assistance, please feel free to chat with us online at Frigidaire.com or contact us via phone at 800-374-4432 Monday-Friday, 8:30 am- 8:00 pm. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great option for familes on a budget
on August 1, 2020
Posted by: GigiNewEngland
[This review was collected as part of a promotion.] While it's not quiet, it is very powerful and certainly gets the job done. We wouldn't have survived this summer (especially during remote work) if we hadn't invested in this.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Works well but needs some improvements in design and materials
on August 3, 2020
Posted by: Anonymous
[This review was collected as part of a promotion.] I bought this unit a couple of months ago. It cools appropriate for it's size and is reasonably quiet.
The kit for fitting it to the window needs improvement and I am not referring to the woodwork I did to raise the unit to keep it from touching on a storm window frame. The pleated plastic was rather thin at the folds and tore easily (Customer service sent a replacement under warranty). You can tell from the outside light showing through that there is not an air tight seal where the pleated plastic runs in the plastic channels. Further, there is no insulation here. I have a Frigidaire window AC that is about 3 years older and somewhat larger that has flexible plastic foam panels that can be fitted over the plastic pleats so it makes a sealed and insulated installation. This AC should have that too.
Inside this newer unit and the older one, the material that separates the hot side of the AC (outside) and the cold side (inside) appears to be formed from Styrofoam. It doesn't give me any confidence that it will last for years. It really needs to be something more durable and slick textured on the surface that can be gotten to for a good cleaning.with vacuum cleaner, sponge, soap, and water. Window AC's should be such that they can be removed and taken outside for a good wash out with a garden hose.
On my older unit (and I am sure that this one will be the same) fine particles that get past the fly screen style filter build deposits on the internal Styrofoam that later flake off and blow out one to four feet into the room to settle on whatever. There is no way I can see to readily remove this material before it blows out when the AC is in use.
If Frigidaire designers want to discuss these problems further with me they are welcome.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, August 21, 2020
Hello, BobRaleigh!
We really appreciate your honest and thorough review! This is the type of feedback that our product team uses to directly influence product development. We are sorry to learn that the air conditioner window filler kit was received damaged, and glad that we were able to get the window filler kit replaced. Should you need further assistance, please feel free to chat with us online at Frigidaire.com or contact us via phone at 800-374-4432 Monday-Friday, 8:30 am- 8:00 pm. -Katrina
We really appreciate your honest and thorough review! This is the type of feedback that our product team uses to directly influence product development. We are sorry to learn that the air conditioner window filler kit was received damaged, and glad that we were able to get the window filler kit replaced. Should you need further assistance, please feel free to chat with us online at Frigidaire.com or contact us via phone at 800-374-4432 Monday-Friday, 8:30 am- 8:00 pm. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
1
Lasted 1month
on August 11, 2020
Posted by: SnnyM2020
[This review was collected as part of a promotion.] Yeah I bought this and a month later it stopped working, period. Wouldn’t turn on at all. I was very annoyed.
Response from frigidaire.comBy Bianca, Online Outreach Specialist , August 29, 2020
Hello, SnnyM2020!
I’m not pleased to know you had that experience with the AC. I would love to make sure your concerns have been addressed. When you have a moment, please join us on a live chat on Frigidaire.com Monday through Friday 8:30 am – 8:00 pm EST.
Bianca
I’m not pleased to know you had that experience with the AC. I would love to make sure your concerns have been addressed. When you have a moment, please join us on a live chat on Frigidaire.com Monday through Friday 8:30 am – 8:00 pm EST.
Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great features
on August 24, 2020
Posted by: Jakefrda
[This review was collected as part of a promotion.] I bought this a month ago and have enjoyed it. The timer and eco settings are convenient, as well as the remote
Written by a customer while visiting frigidaire.com
Customer Rating
3
It’s ok
on August 31, 2020
Posted by: Ratzo rizzo
[This review was collected as part of a promotion.] Not as quiet as I thought it would be. Nice controls and the remote is great. Sleep feature and timer feature are very handy.
Response from frigidaire.comBy Frigidaire, Online Outreach Specialist, October 6, 2020
Hello, Ratzo rizzo! Thank you for your review. We are sorry to hear that you have been experiencing noise issues with your AC unit. Our design and engineer teams are constantly looking for feedback such as yours for opportunities for improvement. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. Kindly, Kiara
Written by a customer while visiting frigidaire.com
Customer Rating
1
Unit broke in 3 weeks.
on September 22, 2020
Posted by: Steve AC Master
[This review was collected as part of a promotion.] Went through two brand new defective units in less than 4 months time. First one had condenser issues and would not cool. Second one ordered lasted 3 weeks then the digital display stopped working.
Response from frigidaire.comBy Online Outreach Specialist, October 20, 2020
Oh no, Steve AC Master! We're sorry to hear that you've had this experience with your A/C.
After further review of your account, we see you have been in touch with us regarding your concerns and a resolution was provided.
Please feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. Kindly, Courtney
After further review of your account, we see you have been in touch with us regarding your concerns and a resolution was provided.
Please feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. Kindly, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
4
It cools the room
on September 27, 2020
Posted by: miwilli954
[This review was collected as part of a promotion.] Here in the land of paradise (South Florida) where the a/c runs 24/7 this unit saved the day and well, night. The central a/c took a turn for the worst and we decided on window units instead of spending the $$$ to replace. It's a bit loud but once you get use to it, you don't hear it or rather you just sleep through it. We've only had for a month now and so far no complaints. We did have to clean the filter for the unit that's on the south side of our home which was a breeze. We elected to vacuum it with our hand held Shark. It took all of 2min if that. The remote is wonderful to have. I gave only 4 stars because we've not had the units long enough in my opinion but we're pleased so far. Also, we don't run the units all day and night but there have been a few days where they were on more than 12hrs. So far so good!
Written by a customer while visiting frigidaire.com