Customer reviews from Garmin
Garmin - Edge MTB 2.1" GPS Bike Computer - Black
Average customer rating
3.8
(35 Reviews)
Rating breakdown 35 reviews
5 Stars
16
4 Stars
7
3 Stars
3
2 Stars
7
1 Star
2
Customer Reviews for Garmin - Edge MTB 2.1" GPS Bike Computer - Black
Customer Rating
2
Disappointed
on September 25, 2025
Posted by: FSEZER
I bought this Edge about two months ago, and it is actually my fourth Edge device from Garmin. I purchased this model without thoroughly researching its features and assumed it would have the same advanced functionality as my previous Edges. Unfortunately, I’ve been disappointed for two reasons:
No Touchscreen – This was my oversight, but I was surprised to find that this model does not have a touchscreen and must be controlled with small side buttons. It makes operation less convenient during rides.
Frequent Reboots – More importantly, the device sometimes goes dark and reboots during my rides. This is very frustrating, especially when I’m on busy roads. During the reboot, I completely lose my radar connection and have to stop and wait for the device to restart, which feels unsafe. I’m not sure whether this is a hardware or software issue, but it needs to be addressed.
Overall, I have always loved Garmin products and consider them well-designed and reliable. However, this particular model did not meet my expectations, and I regret this purchase.
No Touchscreen – This was my oversight, but I was surprised to find that this model does not have a touchscreen and must be controlled with small side buttons. It makes operation less convenient during rides.
Frequent Reboots – More importantly, the device sometimes goes dark and reboots during my rides. This is very frustrating, especially when I’m on busy roads. During the reboot, I completely lose my radar connection and have to stop and wait for the device to restart, which feels unsafe. I’m not sure whether this is a hardware or software issue, but it needs to be addressed.
Overall, I have always loved Garmin products and consider them well-designed and reliable. However, this particular model did not meet my expectations, and I regret this purchase.
Response from GarminBy Care, September 26, 2025
Sorry to hear about your experience so far with our Edge MTB! I would recommend if you are having reboot problems to update the software on the unit, as it looks like this was addressed with a software update. If you've already updated the unit, please reach out to our Tier 2 Product Support team. Their phone number is 800-800-1020, Press 3 then Press 6. M - F, 7 AM - 7 PM CTL
Written by a customer while visiting Garmin
Customer Rating
1
Edge MTB - Terrible
on September 16, 2025
Posted by: Pmcrackin
I bought this for the durability, but the functionality of the Edge MTB unit is terrible. I downloaded a file for a route I was suppose to take and it constantly put me off course. It kept getting an error and constantly told me to make a U Turn even though I was clearly on the route. Would not recommend.
Response from GarminBy Care, September 17, 2025
I'm very sorry to hear about your experience! We'd love an opportunity to look into this with you. Please give Garmin Support a call at 1-800-800-1020 Monday-Friday, 7am - 7pm Central. (KS)
Written by a customer while visiting Garmin
Customer Rating
2
Not For Me
on September 3, 2025
Posted by: FNScott
Good concept but fell short for me. It is extremely small. Very hard to see especially if you have diabetic retinopathy and had eye surgeries. The buttons were extremely small and very difficult to use when riding. Navigation was useless and any warning was so small and lasted about a second so I could not read it. I could not get it to work with my Dexcom G7 even though I downloaded the CGM app and contacted the developer. Bought an SWMotech phone case and mount and another mount for my BMW GS motorcycle. I do use the Garmin speed and cadence ll sensors on my bicycle and use Samsung Health and either Trek Ride Club or Super Cycle depending on the occasion. And my Dexcom and Omnipod send me any low glucose alerts without a glitch.
Written by a customer while visiting Garmin
Customer Rating
4
A little cumbersome
on August 21, 2025
Posted by: Btoal
I like this overall for abusive use. I wish it was a bit more intuitive on the use but overall I like it. A little clunky to get started.
Written by a customer while visiting Garmin
Customer Rating
5
A User-Friendly MTB Computer
on August 21, 2025
Posted by: Mike C of Spokane
Watched a few youtube videos, took the computer on a few hikes so I could concentrate on using its many features, and found that it's remarkably intuitive. The online user manual is also well written and organized. I think Garmin has created a great mtb computer.
Written by a customer while visiting Garmin
Customer Rating
5
It's perfect for my mountain bike!
on August 15, 2025
Posted by: hillanbrook
I recently bought an electric mountain bike and am covering a lot of ground. The Edge MTB keys me make key junction decisions and it's rugged!
Written by a customer while visiting Garmin
Customer Rating
5
Love It!
on August 15, 2025
Posted by: Bhrd
Absolutely love this little computer. Highly recommend it. But, I also highly recommend reading the manual, unlike I did. Took three rides before I read it and finally got it.
Written by a customer while visiting Garmin
Customer Rating
2
Software is glitchy - freezes often
on August 10, 2025
Posted by: Stevos
This was my first device. I did not research much and bought the MTB thinking that trailforks are pre-installed. However figuring out how to have a turn by turn directions and following a route is very complex and confusing. The Garmin courses is missing many trailforks trails for MTB and so you have to push each trail manually in the area you ride. The videos could have been more helpful on the navigation part.
Response from GarminBy Garmin, Care, August 11, 2025
We're sorry to hear about the trouble. Please get in touch with our cycling support team at the following link: http://ms.spr.ly/6425suKib
-MR
-MR
Written by a customer while visiting Garmin