The lawn mower is a real gem. It does everything a mower should do and then some. Perfect tool for our yard. My only issue is that some of the operating instructions aren't as clear as they need to be for us seniors. Engaging the self-propelled and dis-engaging it when you need to change direction isn't spelled out too clearly, took a little use to get the hang of it. But when I did it was lots of fun cutting the grass.
[This review was collected as part of a promotion.] I received my new mower and it is so much better than the gas powered one that I own. No more pulling until your arm falls off to get it started. I really like the option to bag, mulch and shoot grass out the back instead of the side. It's super easy to use and very minimal put together. I've not gotten to really put it to the test yet because it is still cold here but the bit I did use it was very nice. I'm excited for when I do have to finally cut grass. Lol
[This review was collected as part of a promotion.] Purchased this mower about 2 months ago and the first full charge lasted about 40 min with the self propelled feature and I still had some left to run the weed whip around the edges. Every full charge since has lasted about 30 min without using the self-propulsion... 5.0ah batteries should last a heck of a lot longer than that, especially when not using the mower to the fullest with the drive motor... very disappointed in this product, mower is great, batteries are crap...
No, I would not recommend this to a friend.
Response from worx.comBy WORX Customer Service, August 29, 2024
Hello Valued Customer!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please email us at socialmedia@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
I purchased last year’s model and have used it on steep hills. The locking wheel feature saved me more than once. What another reviewer said about locking wheels is not quite correct. The wheels unlock after a few seconds. This holds the mower to avoid slipping but releases it so you can continue. This mower consistently does a great job. I use the mulching feature all the time and love how leaves, grass and anything small becomes fine mulch. I never have to rake excess grass and I don’t cut the grass very often.
Although the lawnmower is supposed to be able to handle multiple types of terrain, when I use it on my hill to mow half way up and then pull it backwards, the self-propelled is locked, and the wheels are locked, and I have to lift the back of the lawnmower up to get it down the hill. It’s a safety issue and it’s an irritating issue and I would never buy this lawnmower again because of it. I have to pay my Neighbor to mow my hill with his lawnmower that is not a Worx lawnmower.
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, July 26, 2024
Hello Valued Customer! Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a brand new mower. Please email us at socialmedia@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.