Customer reviews from worx.com
WORX - Nitro WG760 40V 21" Cordless Self-Propelled Lawn Mower with Brushless Motor (2 Batteries & 1 5.0Ah Charger) - Black
Average customer rating
4.2
(257 Reviews)
Rating breakdown 257 reviews
5 Stars
160
4 Stars
43
3 Stars
21
2 Stars
20
1 Star
13
80%of customers recommend this product.
(
190 out of
237)
Customer Reviews for WORX - Nitro WG760 40V 21" Cordless Self-Propelled Lawn Mower with Brushless Motor (2 Batteries & 1 5.0Ah Charger) - Black
Customer Rating
5
on November 24, 2023
Posted by: Dave Calson
from Maynard ,Mass
Gender:Male
Orange levers to release the handles down. Can I order part number? Also can I put a 8ah battery into my wg753 self propelled lawn mower conpartment will they fit?
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
Very dissapointed.
on May 14, 2023
Posted by: EdwardP
from Odessa, Fl
Gender:Male
I wish I had purchased this in season because its too late to return now.
1. Doesn't cut evenly
2. Poorer than expected batter life
3. Good luck if you need to back u
4. Hard to turn in tight corners
1. Doesn't cut evenly
2. Poorer than expected batter life
3. Good luck if you need to back u
4. Hard to turn in tight corners
No, I would not recommend this to a friend.
Response from worx.comBy Destynee Edwards, Customer Experience , May 16, 2023
Hello, respected customer! Thank you for taking the time to share your thoughts and experiences with us. We're saddened to hear that the Worx 40V Nitro lawn mower didn't match your expectations. Your comment is much appreciated because it helps us understand where we may make improvements in our future mower design.
Written by a customer while visiting worx.com
Customer Rating
2
Over Priced
on May 21, 2023
Posted by: Sneakernet
[This review was collected as part of a promotion.] Over priced compared to competitors.
No, I would not recommend this to a friend.
Response from worx.comBy Destynee Edwards, Customer Experience , May 31, 2023
Hello Valued Customer! Thank you for taking the time to share your review with us. Your feedback is greatly appreciated as it helps us determine where we can improve.
Written by a customer while visiting worx.com
Customer Rating
1
Battery life is very poor.
on April 29, 2022
Posted by: Didntworxforme
from Nixa Missouri
Gender:Female
I was very excited about this mower, but the battery life is inadequate to do even a small yard. The yard was a little long, but not more than probably 4” or 5” high. The batteries only lasted 23 minutes the first time, then I had to recharge them, which took 3 hours. The second time, the batteries only lasted 20 minutes. Long story short, it took two days to mow my front and back yard due to battery charge time. If you can mow your yard every 4 or 5 days and are okay with having the deck as high as it will go, it would probably work great. If you have thick grass or a larger sized yard, look elsewhere… unless you are okay with it taking 2 days to mow your yard.
No, I would not recommend this to a friend.
Response from worx.comBy Destynee Edwards, Customer Experience , May 2, 2022
Hello Valued Customer! Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Should you have any additional questions, don't hesitate to contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Written by a customer while visiting worx.com
Customer Rating
2
Charged batteries three times to complete lawn
on September 20, 2023
Posted by: Sneakernet
from florida
Gender:Male
Required charging battery pack three times to complete a 1/4 acre lawn.
Features are nice and easy adjustments. Bag empties easily.
Features are nice and easy adjustments. Bag empties easily.
No, I would not recommend this to a friend.
Response from worx.comBy Customer Experience, Customer Experience, September 20, 2023
Hello Valued Customer! Thank you for taking the time to share your experience and review. We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Runtimes can vary depending on a number of factors, including but not limited to self-propel usage, grass texture and consistency, cutting height, and lawn size. For added runtime, we recommend purchasing an additional set of high-capacity batteries, such as the 4.0Ah, 6.0Ah, or 8.0Ah batteries. Thank you for choosing WORX tools!
Written by a customer while visiting worx.com
Customer Rating
2
Runtime is terrible...
on August 24, 2024
Posted by: Zl2024
from Hudson WI
[This review was collected as part of a promotion.] Purchased this mower about 2 months ago and the first full charge lasted about 40 min with the self propelled feature and I still had some left to run the weed whip around the edges. Every full charge since has lasted about 30 min without using the self-propulsion... 5.0ah batteries should last a heck of a lot longer than that, especially when not using the mower to the fullest with the drive motor... very disappointed in this product, mower is great, batteries are crap...
No, I would not recommend this to a friend.
Response from worx.comBy WORX Customer Service, August 29, 2024
Hello Valued Customer!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please email us at socialmedia@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please email us at socialmedia@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
1
I hate this mower
on August 27, 2024
Posted by: Grief stricken
from Illinois
Gender:Female
Only good thing is it starts easy. Gas mower in my yard done with complete yard 45 min. Can’t lower blade lower than highest cut or can’t get yard mowed in two battery charges. Yard looks like grass chewed off. Run on very slow self propelled mode to save batteries. Correct batteries are always out of stock to have some charging while mowing or at least ready. At first thought operator errors because different. Box got wet and destroyed and did not get pachsged for return. I’m so sorry for this HUGE purchase.
No, I would not recommend this to a friend.
Response from worx.comBy WORX Customer Service, August 29, 2024
Hello Valued Customer!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please email us at socialmedia@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please email us at socialmedia@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
5
I'm having fun with this. ;-)
on July 10, 2021
Posted by: llissa
from Colorado
Gender:Female
[This review was collected as part of a promotion.] I waited a year for the self-propelled version to come out, slugging through one last summer of a trusty old gasoline mower with finicky starter. I am absolutely satisfied that it was worth it. I live on a rather rustic hillside, and the area to mow is almost one acre. I'm not keeping a golf course maintained, but keeping tidy a tough buffalo grass growing in a natural crushed granite. Coming from a mower that was hard to pull-start, I almost wept with how easy this one was. And the self propelled feature over the hillside was like working oxen, trying to keep my place steady. I got about 45min from each 3hr charge, but previously, I would take a week to do this same area because it was hard on me physically. I did the whole area in one day, and not a bit of soreness. I Live how easy it is to change heights, and fold up for storage. I was near giddy showing my neighbors my new ride.
I would recommend this to a friend!
Written by a customer while visiting worx.com