Customer reviews from Samsung US
Samsung - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Average customer rating
4.6
(2,326 Reviews)
Rating breakdown 2,326 reviews
5 Stars
1,718
4 Stars
388
3 Stars
128
2 Stars
45
1 Star
47
87%of customers recommend this product.
(
631 out of
722)
Customer Reviews for Samsung - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Customer Rating
3
Battery life is terrible!
on January 18, 2026
Posted by: Doxie
Expertise:Intermediate
I do like the Galaxy 8 watch look. However, the big issue I have is the battery life. The battery does not even stay charged for a day. I have very few items on the watch. Just a few health items.This is a very big dissapointed as it is difficult to stop and charge for wat h while you are working.
Features
4
Performance
3
Design
4
Value
3
Response from Samsung USBy R&R Team, January 20, 2026
Aloha Doxie,
Thanks for providing us with detailed feedback regarding your experience using the Samsung Galaxy Watch8. Your critiques provide valuable insights that will assist us with improving our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Galaxy Watch8 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to check out, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your device. Feel free to let us know afterward if you have any questions for us or if you would like any further assistance by reaching out to Samsung Support at your earliest convenience. We're always here to assist you in any way that we can! Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for providing us with detailed feedback regarding your experience using the Samsung Galaxy Watch8. Your critiques provide valuable insights that will assist us with improving our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Galaxy Watch8 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to check out, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your device. Feel free to let us know afterward if you have any questions for us or if you would like any further assistance by reaching out to Samsung Support at your earliest convenience. We're always here to assist you in any way that we can! Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: Oscar A
Expertise:Intermediate
Verified Purchase:Yes
nice appearance but the sound for calls (speaker) is really weak
No, I would not recommend this to a friend.
Value
2
Response from Samsung USBy R&R Team, January 20, 2026
Howdy Oscar,
Thank you for taking the time to share your experience using your Samsung Galaxy Watch8. We appreciate your constructive input as we improve our product line. If you feel as though the speaker on your Galaxy Watch8 is not loud enough, please begin by checking your volume settings in the Wearable app and watch Settings. Please ensure that your speaker isn't wet or blocked. Then, restart your watch and update the software, if needed. Sometimes, you can quickly reset the volume of your device during calls by turning it down to zero and then back up to 100. Lastly, debris in the speaker grill could be the culprit so be sure that your device is clean. If you have any questions for us or if you would like any further assistance, please feel free to contact Samsung Support at your leisure. We're always happy to listen and work toward a better experience for our customers. Thanks for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003364/
Product Manuals
https://www.samsung.com/us/support/downloads/
Thank you for taking the time to share your experience using your Samsung Galaxy Watch8. We appreciate your constructive input as we improve our product line. If you feel as though the speaker on your Galaxy Watch8 is not loud enough, please begin by checking your volume settings in the Wearable app and watch Settings. Please ensure that your speaker isn't wet or blocked. Then, restart your watch and update the software, if needed. Sometimes, you can quickly reset the volume of your device during calls by turning it down to zero and then back up to 100. Lastly, debris in the speaker grill could be the culprit so be sure that your device is clean. If you have any questions for us or if you would like any further assistance, please feel free to contact Samsung Support at your leisure. We're always happy to listen and work toward a better experience for our customers. Thanks for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003364/
Product Manuals
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Posted by: Lisa
Verified Purchase:Yes
Loving my watch, this new watch helps me track my walking, and my over night sleeping, I can leave my phone in my purse and talk from my wrist.
Written by a customer while visiting Samsung US
Posted by: Exappleuser
from Los Angeles
Expertise:Intermediate
Verified Purchase:Yes
I absolutely love thos watch. I feel lile its acurrate with my steps ans sleep tracking.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Activity Tracker
on November 25, 2025
Posted by: Kryddan
[This review was collected as part of a promotion.] I use this watch to track daily activity and workouts. Easy to use and integrates great with my Z Flip 6. The only negarive (and reason for 1 star reduction) is the high price of additional watch bands.
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
from SW Ohio
Expertise:Intermediate
Verified Purchase:Yes
The watch does everything I want but has a couple of annoyances.
I moved from a Galaxy Watch 5 mainly for the new sensors.
The biggest issue for me is the almost pitiful notification volume.... It's too quiet even when maxed out, and there's no option to use imported .wav, .mp3 or .ogg files for custom notification sounds.
Issue 2 for me is I'm not a big fan of the new OneUI 8 tiles..
I moved from a Galaxy Watch 5 mainly for the new sensors.
The biggest issue for me is the almost pitiful notification volume.... It's too quiet even when maxed out, and there's no option to use imported .wav, .mp3 or .ogg files for custom notification sounds.
Issue 2 for me is I'm not a big fan of the new OneUI 8 tiles..
Features
4
Performance
2
Design
2
Value
5
Response from Samsung USBy R&R Team, August 29, 2025
Hi Ray,
Thank you for sharing your feedback with us about your experience using the Samsung Galaxy Watch8. We value your candor as we strive to improve the functionality and performance of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. To resolve low notification and speaker sound on your Galaxy Watch8, please increase the sound volumes in the Settings > Sounds and vibration menu on your watch or in the Galaxy Wearable app on your phone. Swipe down from the watch's main screen to access the Quick Settings panel and adjust the speaker volume for media, calls, and other functions by tapping the speaker icon with a cogwheel. Also, ensure that modes like Do Not Disturb, Mute, or Theater Mode are not enabled, as these will silence sounds. Feel free to review the resources shared below to help resolve what you've described to be experiencing with your Galaxy Watch8. Let us know if you have any questions afterward or if you would like any further assistance, please do not hesitate to contact Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Product Manuals
https://www.samsung.com/us/support/downloads/
Manage notifications on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10002855/
Thank you for sharing your feedback with us about your experience using the Samsung Galaxy Watch8. We value your candor as we strive to improve the functionality and performance of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. To resolve low notification and speaker sound on your Galaxy Watch8, please increase the sound volumes in the Settings > Sounds and vibration menu on your watch or in the Galaxy Wearable app on your phone. Swipe down from the watch's main screen to access the Quick Settings panel and adjust the speaker volume for media, calls, and other functions by tapping the speaker icon with a cogwheel. Also, ensure that modes like Do Not Disturb, Mute, or Theater Mode are not enabled, as these will silence sounds. Feel free to review the resources shared below to help resolve what you've described to be experiencing with your Galaxy Watch8. Let us know if you have any questions afterward or if you would like any further assistance, please do not hesitate to contact Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Product Manuals
https://www.samsung.com/us/support/downloads/
Manage notifications on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10002855/
Written by a customer while visiting Samsung US
Posted by: Jeremy
from Baytown tx
Verified Purchase:Yes
It's OK pretty easy to use but also pretty basic like there phones.
I would recommend this to a friend!
Features
3
Performance
4
Design
3
Value
3
Response from Samsung USBy R&R Team, December 1, 2025
Hey there Jeremy,
Thanks for taking the opportunity to contact us about your experience using the Samsung Galaxy Watch8. We strive to provide our customers with exceptional experiences and quality products. Your Galaxy Watch8 is able to perform tasks like take phone-free calls, make quick health measurements on your wrist, and provide on-the-go controls for things like music and the camera, which your smartphone is unable to do alone. Your Galaxy Watch8 and Galaxy phone complement each other by providing a seamless, integrated experience. Your watch handles quick, at-a-glance interactions, while the phone handles heavier processing and stores all the data from your watch. We're always happy to listen and work toward a better experience for our customers, if you would like to share additional feedback with us. Feel free to reach out to Samsung Support if you have any questions or if you would like any further assistance. Happy Holidays and thanks for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Thanks for taking the opportunity to contact us about your experience using the Samsung Galaxy Watch8. We strive to provide our customers with exceptional experiences and quality products. Your Galaxy Watch8 is able to perform tasks like take phone-free calls, make quick health measurements on your wrist, and provide on-the-go controls for things like music and the camera, which your smartphone is unable to do alone. Your Galaxy Watch8 and Galaxy phone complement each other by providing a seamless, integrated experience. Your watch handles quick, at-a-glance interactions, while the phone handles heavier processing and stores all the data from your watch. We're always happy to listen and work toward a better experience for our customers, if you would like to share additional feedback with us. Feel free to reach out to Samsung Support if you have any questions or if you would like any further assistance. Happy Holidays and thanks for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Written by a customer while visiting Samsung US
Customer Rating
5
BEST DESIGN EVER!!
on August 1, 2025
Posted by: The Squirrel
from Lafayette California
Expertise:Intermediate
This watch is the best ever. The design is so elegant and attractive! Please do this again Samsung. The watch is so light and comfortable that I have to check my wrist once in awhile to make sure it's still there. Great battery life and super accurate for treadmill workouts. Just can't say enough about the new design and the entire watch. EXCELLENT ALL AROUND! Thank you Samsung!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US