Customer reviews from Samsung US
Samsung - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Average customer rating
4.7
(374 Reviews)
Rating breakdown 374 reviews
5 Stars
292
4 Stars
58
3 Stars
15
2 Stars
8
1 Star
1
82%of customers recommend this product.
(
32 out of
39)
Customer Reviews for Samsung - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Customer Rating
5
Love this Watch
on August 11, 2025
Posted by: F15mechanic
[This review was collected as part of a promotion.] I love having the ability to you the Genimi and Bixby AI features without my phone has been an complete experience. The Antioxidant Index, Running Coach, Bedtime Guidance, and Vascular Load measurement. Works hand in hand to provide the information I need to stay healthy. I highly recommend this watch if your serious about your health. Kudos to Samsung for a marvelous watch!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect fit!
on August 19, 2025
Posted by: Iceberg
[This review was collected as part of a promotion.] I've had the original Galaxy watch the galaxy watch 4, galaxy watch five pro, and the 7. This is, by far the lightest and best fitting, and of all the other galaxy watches that i've had. One UI8 is great too. The tiles and the icons are all much easier to read. The apps are straight across in a row, not staggered like before. I still have my watch 7, and I alternate between the two but the 8 is much more comfortable! I've also started using Gemini for multiple timers at the same time, it makes cooking much easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The Wristband
on July 31, 2025
Posted by: LoveSamsung
[This review was collected as part of a promotion.] The wristband that is interchangeable wears out after a period of time that isn't long lasting. Also charging the watch does not last all day long especially if it is linked with notifications, emails, text messages and any other messages
Value
3
Response from Samsung USBy R&R Team, July 31, 2025
Hello there Lovesamsung,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch8. We value your feedback as it allows us the opportunity to improve the functionality and design of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The battery life on the Galaxy Watch8 varies depending on the usage. The 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both offer up to 30 hours of use in Always On Display (AOD) mode. If you're experiencing less than anticipated battery life on your device, please take a moment to check out "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the battery life of your device. If the included watch band is not living up to your expectations, please feel free to check out the compatible watch bands linked below. Perhaps your perfect watch band awaits you! If you would like any further assistance after checking out the resources shared, let us know by contacting Samsung Support at your leisure. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Watch8 Bands
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/?category_names=Smartwatches&wearables_compatibility=Galaxy+Watch8
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch8. We value your feedback as it allows us the opportunity to improve the functionality and design of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The battery life on the Galaxy Watch8 varies depending on the usage. The 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both offer up to 30 hours of use in Always On Display (AOD) mode. If you're experiencing less than anticipated battery life on your device, please take a moment to check out "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the battery life of your device. If the included watch band is not living up to your expectations, please feel free to check out the compatible watch bands linked below. Perhaps your perfect watch band awaits you! If you would like any further assistance after checking out the resources shared, let us know by contacting Samsung Support at your leisure. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Watch8 Bands
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/?category_names=Smartwatches&wearables_compatibility=Galaxy+Watch8
Written by a customer while visiting Samsung US
Customer Rating
2
Terrible watch.
on August 23, 2025
Posted by: None
Expertise:Intermediate
I got this watch mostly for running. It misses steps, from watch to Samsung app it is off by a few thousand steps, also I've ran a few half marathons, but according to the watch I haven't. All of the other features are pretty good, but I definitely would think twice, and go garmin.
Response from Samsung USBy R&R Team, August 25, 2025
Hi there None,
Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch8. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers while improving performance and functionality improvements. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Samsung smart watch automatically tracks the number of steps you've taken while wearing it. There are different factors that can cause the watch's step count to be inaccurate. However, you may need to verify how your steps are being counted by Samsung Health.
The accuracy of the watch's step measurement can be affected by the following factors:
* Make sure your watch and the Samsung Health app are using the latest software.
* Environmental and skin conditions may affect how well the steps are recorded.
* Steps are not counted when there is no hand movement in the exercise. For example, steps may not be recorded when pushing a lawn mower or cart because your hands are not moving. The watch is intended to calculate real step counts while walking.
* Walk naturally without looking at the watch or your shoulders, elbow and wrist being raised. When you walk looking at the watch, the accelerometer will not properly measure your steps taken, distance traveled, or even calories burned.
* The step count may not increase immediately when walking or exercising due to the step count algorithm. When the algorithm detects 10 continuous steps, the algorithm starts to count your steps taken and updates the step count.
* You may experience a brief delay before the Steps app displays your latest step count. There may also be a delay before the Goal pop-up window appears.
* If you use the steps tracker while traveling by car or train, vibration may affect your step count.
Please feel free to review, "Inaccurate steps on your Samsung smart watch" to help resolve what you've described to be experiencing with your feature. Feel free to reach out to Samsung Support afterward if you would like any further assistance. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Inaccurate steps on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003112/
Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch8. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers while improving performance and functionality improvements. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Samsung smart watch automatically tracks the number of steps you've taken while wearing it. There are different factors that can cause the watch's step count to be inaccurate. However, you may need to verify how your steps are being counted by Samsung Health.
The accuracy of the watch's step measurement can be affected by the following factors:
* Make sure your watch and the Samsung Health app are using the latest software.
* Environmental and skin conditions may affect how well the steps are recorded.
* Steps are not counted when there is no hand movement in the exercise. For example, steps may not be recorded when pushing a lawn mower or cart because your hands are not moving. The watch is intended to calculate real step counts while walking.
* Walk naturally without looking at the watch or your shoulders, elbow and wrist being raised. When you walk looking at the watch, the accelerometer will not properly measure your steps taken, distance traveled, or even calories burned.
* The step count may not increase immediately when walking or exercising due to the step count algorithm. When the algorithm detects 10 continuous steps, the algorithm starts to count your steps taken and updates the step count.
* You may experience a brief delay before the Steps app displays your latest step count. There may also be a delay before the Goal pop-up window appears.
* If you use the steps tracker while traveling by car or train, vibration may affect your step count.
Please feel free to review, "Inaccurate steps on your Samsung smart watch" to help resolve what you've described to be experiencing with your feature. Feel free to reach out to Samsung Support afterward if you would like any further assistance. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Inaccurate steps on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003112/
Written by a customer while visiting Samsung US
Customer Rating
4
Works pretty good so far
on August 9, 2025
Posted by: Angeleyez
[This review was collected as part of a promotion.] I like that this watch has some new features including the galaxy AI and measures antioxidant levels. The battery does die a little faster than my last. I don't have all the battery savings options on it though. All in all it's a good watch. Not sure if I love the new shape. I always got compliments on my round watch before. We will see how this one wears.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Not worth the upgrade.
on August 15, 2025
Posted by: Saddened
[This review was collected as part of a promotion.] Though the Galaxy AI is pretty cool. This watch just does not fill the void left from leaving my Galaxy Watch 6 Classic. I have only a few issues with the Galaxy Watch 8 and they all have to do with design. For one this screen is so small. Second this Watch band is the worst thing I have ever worn. It is too small and we'll does not allow you to use the official Samsung triple charger. You know the one with the spot for your phone, Galaxy buds, and watch. Yeah well the Watch due to the poorly designed band will not lay flat enough to make contact enough to charge. I really feel like I have taken a step backwards.
Value
2
Response from Samsung USBy R&R Team, August 15, 2025
Greetings Saddened,
Thank you for taking the opportunity to reach out to share your experience using the Samsung Galaxy Watch8. We appreciate your feedback as we strive to improve the design and functionality of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Galaxy Watch8 offers a more powerful W1000 chip than your Galaxy Watch6 Classic. It also offers 64GB of storage, a much brighter 3000-nit display, enhanced health sensors including antioxidant index and vascular load, and new software features like stackable tiles and a quick button. There are two types of chargers you can use with your Samsung smart watch: a flat charging dock or a charging dock with pins. The type you need depends on which model watch you have, and the correct charger will come with your watch. The flat charging dock included in the box is compatible with the Galaxy Watch8 Series. Feel free to check out the compatible bands for your device if you would like to create a Bespoke look. If you would like to share additional feedback with us or if you would like any further assistance, please do not hesitate to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
How to charge your Samsung Galaxy smart watch
https://www.samsung.com/us/support/answer/ANS10003743/
Watch8 Bands
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/?accessories_type=Watch+Bands&category_names=Smartwatches&wearables_compatibility=Galaxy+Watch8
Thank you for taking the opportunity to reach out to share your experience using the Samsung Galaxy Watch8. We appreciate your feedback as we strive to improve the design and functionality of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Galaxy Watch8 offers a more powerful W1000 chip than your Galaxy Watch6 Classic. It also offers 64GB of storage, a much brighter 3000-nit display, enhanced health sensors including antioxidant index and vascular load, and new software features like stackable tiles and a quick button. There are two types of chargers you can use with your Samsung smart watch: a flat charging dock or a charging dock with pins. The type you need depends on which model watch you have, and the correct charger will come with your watch. The flat charging dock included in the box is compatible with the Galaxy Watch8 Series. Feel free to check out the compatible bands for your device if you would like to create a Bespoke look. If you would like to share additional feedback with us or if you would like any further assistance, please do not hesitate to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
How to charge your Samsung Galaxy smart watch
https://www.samsung.com/us/support/answer/ANS10003743/
Watch8 Bands
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/?accessories_type=Watch+Bands&category_names=Smartwatches&wearables_compatibility=Galaxy+Watch8
Written by a customer while visiting Samsung US
Customer Rating
5
What a step up
on August 15, 2025
Posted by: TheBroomRacer555
[This review was collected as part of a promotion.] I recently purchased the new Galaxy Warch 8 and I'm very impressed! I originally had a galaxy watch 5 that I bought years ago and new that I needed an upgrade. So, I decided to take the leap from 5 to 8 and I'm so glad I did. This watch 8 has awesome features. My favorite being access to Galaxy AI. This feature makes life on the go so much simpler right from my wrist! Weather I'm in the middle of an intense workout and need to change the song I'm listening to or if I'm driving and need to place a phone call,Galaxy AI has got me covered. This feature p, I find, is easy to use. I also love the new health features that I didn't have available on my watch 5 like the vas alarm load lab that checks the amount of stress my vascular system is under so that I know what changes I need to make ea h day to stay healthy. I Lso love that I can check my antioxidants too. This t.ells me when I need more fruits and veggies in my life to support healthy antioxidants to fight those nasty free radicals I absorb every day.
But, I wouldn't be being honest with myself if I didn't say how much more usually appealing the watch 8 is . The larger watch face is so much easier to see, read and be able to touch more accurately. The display quality is absolutely beautiful. The graphics are top notch. Everything looks amazing!
I find this watch more enjoyable and useful to use and am looking forward to discovering what else it can do as I spend more time with it.
But, I wouldn't be being honest with myself if I didn't say how much more usually appealing the watch 8 is . The larger watch face is so much easier to see, read and be able to touch more accurately. The display quality is absolutely beautiful. The graphics are top notch. Everything looks amazing!
I find this watch more enjoyable and useful to use and am looking forward to discovering what else it can do as I spend more time with it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exceeds expectations!
on August 16, 2025
Posted by: Luvtohike
[This review was collected as part of a promotion.] I was skeptical when I selected this watch. I wasn't expecting the ease of use. From texting to using Samsung pay! I really enjoy this watch. The device enhances the conveniences for sure.
Value
5
Written by a customer while visiting Samsung US