Customer reviews from Samsung US
Samsung - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Average customer rating
4.6
(2,326 Reviews)
Rating breakdown 2,326 reviews
5 Stars
1,718
4 Stars
388
3 Stars
128
2 Stars
45
1 Star
47
87%of customers recommend this product.
(
631 out of
722)
Customer Reviews for Samsung - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Posted by: Kolwat
from Florida
Expertise:Expert
Verified Purchase:Yes
Watch wouldn't hold a charge for longer than 2 hours. Says it holds a charge for days but that was a lie.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, December 22, 2025
Hello there Kolwat,
Thanks for taking the time to review your experience using the Samsung Galaxy Watch8. We appreciate your thoughts as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also have Samsung Care+ as an option which can be added to an eligible device. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It may cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when it comes to protecting your investment. The Galaxy Watch8 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please check out, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your device. Let us know if you would like any further assistance afterward by reaching out to Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for taking the time to review your experience using the Samsung Galaxy Watch8. We appreciate your thoughts as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also have Samsung Care+ as an option which can be added to an eligible device. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It may cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when it comes to protecting your investment. The Galaxy Watch8 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please check out, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your device. Let us know if you would like any further assistance afterward by reaching out to Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: JustJen
from San Diego, CA
Verified Purchase:Yes
This watch feels too big for my wrist - and it becomes uncomfortable to wear for long periods. I wanted it to track my sleep - and that's just not an option for me with this watch. The battery dies FAST. I have to charge it every other day.
Features
3
Performance
2
Design
2
Value
3
Response from Samsung USBy R&R Team, February 3, 2026
Hello JustJen,
Thanks for taking the time to share your sentiments with us about your experience using the Samsung Galaxy Watch8. We appreciate your feedback as we make every effort to improve the performance and functionality of our product line. The Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model offers a 435mAh battery. Both options can offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to check out, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your device. Please feel free to reach out to Samsung Support afterward if you have any questions or if you would like any further assistance. We're always open to listen and work toward a better experience for our customers. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for taking the time to share your sentiments with us about your experience using the Samsung Galaxy Watch8. We appreciate your feedback as we make every effort to improve the performance and functionality of our product line. The Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model offers a 435mAh battery. Both options can offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to check out, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your device. Please feel free to reach out to Samsung Support afterward if you have any questions or if you would like any further assistance. We're always open to listen and work toward a better experience for our customers. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
I love this watch! (LTE)
on August 2, 2025
Posted by: SandyCrawfish
[This review was collected as part of a promotion.] I cannot have my phone in front of me while working, this has become quite frustrating because I was missing important calls and texts. Now with the new smart watch, I can leave my phone in my purse and still get calls and texts. The battery life is really good (I have always on display turned off). I love the customizable background too. The Galaxy AI and heath features are really smooth. Very happy!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my new watch
on August 4, 2025
Posted by: Fruizx92
[This review was collected as part of a promotion.] I switch my Samsung 7 for the 8. The battery life is so much better. And the so much lighter then the 7. I love it so much
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beat samsung watch so far
on August 5, 2025
Posted by: Marshark
[This review was collected as part of a promotion.] This galaxy watch 8 does it all. The battery last for days vs my older model which was lucky to last 1 day. I use this as my alarm clock, tracks all my fitness seamlessly and i can integrate with my samsung phone. I would recommend picking this up. Easy to learn if you arent familiar using smart watches, and also has the new Galaxy AI which is a must have to stay current with new technology. You can customize this watch so many ways to fit your style.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Lepšie ako predošlé
on August 17, 2025
Posted by: Rodolfo
Expertise:Expert
Nadčasový dizajn, nové funkcie v Samsung Health a náramok sa nosí pohodlne.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Short life
on August 18, 2025
Posted by: FredFlin
[This review was collected as part of a promotion.] The only thing I can say is that the battery life is only one day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Watch 8 with innovative design and convenience
on August 19, 2025
Posted by: Kevin
from Georgia, GA
Expertise:Expert
I've used several smartwatches since the Galaxy Watch3. The Galaxy Watch8 has such a beautiful design and looks so good in person that I immediately bought it.
I chose the graphite color because I like dark tones, and the soft strap makes it comfortable to wear.
The watch's performance is fast and responsive, so it's comfortable to wear. It also has various health-related features, so I'm enjoying it.
My favorite thing about it is the bright display.
I chose the graphite color because I like dark tones, and the soft strap makes it comfortable to wear.
The watch's performance is fast and responsive, so it's comfortable to wear. It also has various health-related features, so I'm enjoying it.
My favorite thing about it is the bright display.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US