Customer reviews from Samsung US
Samsung - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Average customer rating
4.6
(2,324 Reviews)
Rating breakdown 2,324 reviews
5 Stars
1,717
4 Stars
388
3 Stars
128
2 Stars
45
1 Star
46
87%of customers recommend this product.
(
631 out of
722)
Customer Reviews for Samsung - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Customer Rating
1
Horribly designed watch.
on February 7, 2026
Posted by: Ollievar
from Wisconsin
Expertise:Intermediate
This watch has a horrible design. Whoever thought of putting a round face on a square watch really needs to rethink a whole lot.
No, I would not recommend this to a friend.
Features
1
Performance
4
Design
1
Value
1
Response from Samsung USBy R&R Team, February 9, 2026
Hello Ollievar,
Thanks for taking the time to share your feedback with us about your experience with the Samsung Galaxy Watch8. Your critiques provide valuable insights that will assist us with improving our product line. If you would like to share additional feedback with us regarding the performance or functionality of your device, we'd love to hear it! Please reach out to Samsung Support at your leisure if you would like further assistance. We're truly happy to listen and work toward a better experience for our customers. Thanks for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Thanks for taking the time to share your feedback with us about your experience with the Samsung Galaxy Watch8. Your critiques provide valuable insights that will assist us with improving our product line. If you would like to share additional feedback with us regarding the performance or functionality of your device, we'd love to hear it! Please reach out to Samsung Support at your leisure if you would like further assistance. We're truly happy to listen and work toward a better experience for our customers. Thanks for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Written by a customer while visiting Samsung US
Customer Rating
2
Highly disappointed
on February 12, 2026
Posted by: Fragocole
from montana
Expertise:Intermediate
I was given this watch as a gift, replacing a Fitbit Sense 2. The watch itself is great as just that, a fancy watch. As for the health tracking, which is the main reason I use a smart watch, only half the features work because I don't have a Samsung phone it is paired with (I have a Google Pixel). The battery is another utter disappointment- lasts maybe one day- old Fitbit would last almost a week.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
3
Value
1
Response from Samsung USBy R&R Team, February 12, 2026
Hi there Fragocole,
Thanks for sharing your thoughts with us about your experience using the Samsung Galaxy Watch8. The Galaxy Watch8's functionality with non-Samsung Android phones includes core fitness tracking, Wear OS apps, and notifications, however, premium health features like ECG, Sleep Apnea Detection, Camera Controller, and Mode Sync are restricted to Samsung devices. Please keep in mind that essential features like sleep tracking, Body Composition, GPS, and Google Pay/Wallet work fully on your device even if you're utilizing a non-Galaxy phone. When it comes to battery life, the Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model provides a 435mAh battery. Both of which can offer up to 30 hours of use with the Always On Display (AOD) mode enabled. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your Galaxy Watch8. Feel free to reach out to Samsung Support afterward if you have any questions or if you would like any further assistance. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for sharing your thoughts with us about your experience using the Samsung Galaxy Watch8. The Galaxy Watch8's functionality with non-Samsung Android phones includes core fitness tracking, Wear OS apps, and notifications, however, premium health features like ECG, Sleep Apnea Detection, Camera Controller, and Mode Sync are restricted to Samsung devices. Please keep in mind that essential features like sleep tracking, Body Composition, GPS, and Google Pay/Wallet work fully on your device even if you're utilizing a non-Galaxy phone. When it comes to battery life, the Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model provides a 435mAh battery. Both of which can offer up to 30 hours of use with the Always On Display (AOD) mode enabled. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your Galaxy Watch8. Feel free to reach out to Samsung Support afterward if you have any questions or if you would like any further assistance. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
4
Great Replacement for Fitbit
on August 2, 2025
Posted by: ItsMMM
[This review was collected as part of a promotion.] I've worn Fitbits for 10 years and decided to switch to the Samsung 8. I'm still learning how to use the various features, but so far I like it! I do wish the battery life was longer. I'm used to the 4+ days on the Fitbit, so I've run out of battery a few times.
Value
4
Written by a customer while visiting Samsung US
Posted by: Tonja
from North Carolina
Expertise:Intermediate
Verified Purchase:Yes
Battery life is poor . It often does not hold a charge 24 hours.
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
5
Value
3
Response from Samsung USBy R&R Team, August 27, 2025
Howdy Tonja,
Thanks for sharing your thoughts with us about your experience using the Samsung Galaxy Watch8. We value your feedback as we continue to improve the functionality and performance of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Galaxy Watch8 battery life varies depending on the usage. The 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both offer up to 30 hours of use in Always On Display (AOD) mode. If you're experiencing less than optimal battery life, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to see what factors may be impacting your device. Let us know if you have any questions for us afterward or if you would like any further assistance by contacting Samsung Support at your leisure. Thanks for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for sharing your thoughts with us about your experience using the Samsung Galaxy Watch8. We value your feedback as we continue to improve the functionality and performance of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Galaxy Watch8 battery life varies depending on the usage. The 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both offer up to 30 hours of use in Always On Display (AOD) mode. If you're experiencing less than optimal battery life, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to see what factors may be impacting your device. Let us know if you have any questions for us afterward or if you would like any further assistance by contacting Samsung Support at your leisure. Thanks for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: Saurin
from Newjersey
Expertise:Intermediate
Verified Purchase:Yes
Niec watch at decent price, especially with trade in option its much cheaper
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Slick easy to use
on October 25, 2025
Posted by: Bozton82
[This review was collected as part of a promotion.] This is the watch to use to beon point with everything u want to get the best of it to come up with plans and ai technology is gonna help you boost ur awareness of the time u will make it up to you to get on your phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very happy
on November 25, 2025
Posted by: Shop2love
[This review was collected as part of a promotion.] Went from a 6 to an 8, love the health apps. Always will stick with Samsung!
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
Unresponsive, freezes occasionally. Never had an issue like this with version 6 or 7.
I would recommend this to a friend!
Response from Samsung USBy R&R Team, December 1, 2025
Hey Jon,
Thank you for taking the opportunity to share your thoughts with us about your experience using the Samsung Galaxy Watch8. We appreciate your constructive input as we improve our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. If the watch screen is slow to respond, frozen, or not responding at all the issue could be caused by outdated software, a third party app, or even the watch's physical condition. Unclean hands, optional accessories, gloves, and sharp objects can also prevent the screen from responding properly. Please take a moment to review, "Samsung smart watch screen is slow, frozen, or not responding" to help resolve what you've described to be experiencing with your device. Let us know if you have any questions afterward or if you would like any further assistance by reaching out to Samsung Support. Thanks for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch8
https://www.samsung.com/us/watches/galaxy-watch8
Samsung smart watch screen is slow, frozen, or not responding
https://www.samsung.com/us/support/troubleshooting/TSG01003105/
Thank you for taking the opportunity to share your thoughts with us about your experience using the Samsung Galaxy Watch8. We appreciate your constructive input as we improve our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. If the watch screen is slow to respond, frozen, or not responding at all the issue could be caused by outdated software, a third party app, or even the watch's physical condition. Unclean hands, optional accessories, gloves, and sharp objects can also prevent the screen from responding properly. Please take a moment to review, "Samsung smart watch screen is slow, frozen, or not responding" to help resolve what you've described to be experiencing with your device. Let us know if you have any questions afterward or if you would like any further assistance by reaching out to Samsung Support. Thanks for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch8
https://www.samsung.com/us/watches/galaxy-watch8
Samsung smart watch screen is slow, frozen, or not responding
https://www.samsung.com/us/support/troubleshooting/TSG01003105/
Written by a customer while visiting Samsung US