Customer reviews from Samsung US
Samsung - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Average customer rating
4.6
(2,324 Reviews)
Rating breakdown 2,324 reviews
5 Stars
1,717
4 Stars
388
3 Stars
128
2 Stars
45
1 Star
46
87%of customers recommend this product.
(
631 out of
722)
Customer Reviews for Samsung - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Customer Rating
2
Trash Battery
on September 25, 2025
Posted by: SAdams97
[This review was collected as part of a promotion.] This watch has a battery life of zilch. I can't wear it at night to track my sleep because as soon as I get home I have to put in on the charger. What's the point of having notifications on a watch if I need to limit the notifications to conserve battery? I put my watch on at 5:15 am fully charged only to make it home by 5pm and it be at 15% or lower. EVERYDAY. I experienced the same with my S7 watch so I upgraded thinking the 8 would be better. NO AT ALL. SO DISAPPOINTED
Value
2
Response from Samsung USBy R&R Team, September 26, 2025
Howdy SAdams97, Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch8. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The battery life on the Galaxy Watch8 can vary depending on usage. The 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to check out, "Reduced battery life on your Samsung smart watch" to see what factors may be impacting your device. If you would like further assistance afterward or if you have any questions, please do not hesitate to contact Samsung Support at your earliest convenience. Thank you for being a devoted Samsung customer. - Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
1
Glorified clock
on October 15, 2025
Posted by: DisappointedAb
[This review was collected as part of a promotion.] Notifications don't come through. Doesn't last a whole day on a single charge. Not for me at all. I won't spend my money on a galaxy watch again. AI features have been tested out but there isn't a reason I can think of as to why AI is needed on a watch???
Value
1
Response from Samsung USBy R&R Team, October 16, 2025
Howdy DisappointedAb, thanks for reaching out to share your experience using the Samsung Galaxy Watch8 with us. We value your candor as we strive to improve the functionality and performance of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to eligible devices. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when it comes to protecting your investment. You can easily choose which apps send notifications to your watch and how much information is displayed on your screen. Once you customize your preferences, you’ll only see the reminders and messages that you want to. Take a look at, "Manage notifications on your Samsung smart watch" to help resolve what you may be experiencing with your notifications. The Galaxy Watch8 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to also review, "Reduced battery life on your Samsung smart watch" to see what factors may be impacting your device. The Galaxy Watch8 features Google Gemini AI, a powerful assistant for voice commands, and enhanced health-focused AI for coaching, sleep tracking, and new health metrics like vascular load and antioxidant measurement. It also includes AI-powered features for a personalized Energy Score and Wellness Tips, alongside an intuitive new One UI 8 interface with an AI-driven Now Bar. These features aim to provide more personalized, proactive, and insightful health and fitness tracking by using AI to analyze data and offer actionable advice directly from the wrist. The watch also integrates Google Gemini for on-wrist assistance with tasks and questions. If you would like to share additional feedback with us or if you would like further assistance after reviewing the resources shared, please do not hesitate to reach out to Samsung Support. Thanks for choosing Samsung! - Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Manage notifications on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10002855/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Manage notifications on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10002855/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Fl
Expertise:Intermediate
Verified Purchase:Yes
Great upgrade from the Galaxy 7. Longer battery life. Great look with a variety of bands. Highly recommend.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Angie C
from Fort Smith, AR
Expertise:Intermediate
Verified Purchase:Yes
Loaded with features and still tells time. Samsung does not disappoint.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Dave
from Northeast PA
Expertise:Intermediate
Verified Purchase:Yes
This was an upgrade from my Watch6, and it's a little bit better across the board: slightly thinner, slightly better battery, slightly faster performance. If you're into the health insights, that's probably the area of greatest progress. Seamless pairing with my Flip7. Highly recommend.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Connection Issues
on November 25, 2025
Posted by: PoorConnections
from TX
It won't stay connected to my phone. I've only had it 2 days.
Done all the trouble shooting. My options are to return or replace, why replace with another watch that wont connect (I had 2 6's with the same issue). Everything is up to date and my phone has no issues staying connected to anything else.
Done all the trouble shooting. My options are to return or replace, why replace with another watch that wont connect (I had 2 6's with the same issue). Everything is up to date and my phone has no issues staying connected to anything else.
Performance
1
Response from Samsung USBy R&R Team, November 26, 2025
Hey there PoorConnections,
Thank you for taking the opportunity to share your thoughts with us about your experience using the Samsung Galaxy Watch8. Your insights provide valuable critiques that will assist us with improving our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. If your watch will not pair to a phone, or if it randomly disconnects, restart your watch. You should also make sure the Galaxy wearable app is up to date, but it may be necessary to reset the app and unpair your watch. Please take a moment to review, "Samsung smart watch will not connect to a phone" to help resolve what you've described to be experiencing with your connectivity. Let us know afterward if you would like any further assistance by reaching out to Samsung Support at your leisure. Thanks for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
Thank you for taking the opportunity to share your thoughts with us about your experience using the Samsung Galaxy Watch8. Your insights provide valuable critiques that will assist us with improving our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. If your watch will not pair to a phone, or if it randomly disconnects, restart your watch. You should also make sure the Galaxy wearable app is up to date, but it may be necessary to reset the app and unpair your watch. Please take a moment to review, "Samsung smart watch will not connect to a phone" to help resolve what you've described to be experiencing with your connectivity. Let us know afterward if you would like any further assistance by reaching out to Samsung Support at your leisure. Thanks for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
Written by a customer while visiting Samsung US
Customer Rating
2
Pretty watch but not good for measuring exercise
on August 12, 2025
Posted by: Rainie
from Seattle
Expertise:Intermediate
I love that this watch is very light-weighted, I can easily wear it to sleep. The band is also very comfortable. However, this watch doesn't record my exercise well, especially during HIIT or hot yoga when I start to sweat. Watch 7 never had this issue. My watch 8 just keep stop measuring my heart rate; thus, the calories keep increasing automatically. I took the watch out several times during exercising to wipe it dry, but it doesn't help.
Response from Samsung USBy R&R Team, August 13, 2025
Hey there Rainie,
Thank you for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch8. We appreciate your feedback as we improve the functionality and performance of our product line. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. We understand how frustrating it can be to have a device that may not be working quite like you've intended. Sweat, movement type, or specific exercise types interfere with the optical heart rate sensor on your Galaxy Watch8. Watch placement, a clean device, and proper fit can typically resolve this experience. Please take a moment to check out the resources shared below to help resolve what you have described to be experiencing with your device. If you would like further assistance afterward, please do not hesitate to reach out to Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003364/
Use automatic workout detection on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003306/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
Thank you for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch8. We appreciate your feedback as we improve the functionality and performance of our product line. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. We understand how frustrating it can be to have a device that may not be working quite like you've intended. Sweat, movement type, or specific exercise types interfere with the optical heart rate sensor on your Galaxy Watch8. Watch placement, a clean device, and proper fit can typically resolve this experience. Please take a moment to check out the resources shared below to help resolve what you have described to be experiencing with your device. If you would like further assistance afterward, please do not hesitate to reach out to Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003364/
Use automatic workout detection on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003306/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
Written by a customer while visiting Samsung US
Posted by: Cheryl
from Lost River WV
Expertise:Expert
Verified Purchase:Yes
Love my new watch! Best upgrade ever, love the new features!
I would recommend this to a friend!
Design
5
Value
5
Written by a customer while visiting Samsung US