Customer reviews from Samsung US
Samsung - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Average customer rating
4.6
(2,324 Reviews)
Rating breakdown 2,324 reviews
5 Stars
1,717
4 Stars
388
3 Stars
128
2 Stars
45
1 Star
46
87%of customers recommend this product.
(
631 out of
722)
Customer Reviews for Samsung - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Customer Rating
5
I love the sleep tracking numbers!!!
on April 6, 2026
Posted by: Luvyankees99
[This review was collected as part of a promotion.] I love how it tracks my workouts effortlessly!! I start walking and, bam its picked up and noted!! All of the voice features are helpful! I left my phone inside my work after I locked the door... and I could still call my coworker to let me back in for my phone!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I am so glad I upgraded to the Galaxy watch 8
on April 6, 2026
Posted by: Summer360grad
[This review was collected as part of a promotion.] This watch is awesome for work or playing outside with the grand baby and knowing I do not need my phone with me. Just in case something happens, I have my watch on, which has the same features of a phone with emergency contacts set and great signal. I had an old galaxy watch for ever and it was time for a new one, she got old, and Im so so glad I upgraded. Makes life so much easier.
Value
5
Written by a customer while visiting Samsung US
Posted by: Mike
from NV
Expertise:Intermediate
Verified Purchase:Yes
A really nice watch with many great features. The only fault is the battery life. I chose the 40mm but found out later that it had a smaller battery. I ran out of power the first night. Since then I've had to turn off many features to make it day to day. I have to charge daily even with features turned off. I like the watch otherwise.
I would recommend this to a friend!
Features
4
Performance
3
Design
5
Value
3
Response from Samsung USBy R&R Team, April 7, 2026
Howdy Mike,
Thank you for finding the opportunity to share your thoughts with us about your experience using the Samsung Galaxy Watch8. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model provides a 435mAh battery. Both of which can offer up to 30 hours of use with the Always On Display (AOD) mode enabled. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your Galaxy Watch8. Please feel free to let us know if you have any questions or if you would like any further assistance afterward by reaching out to Samsung Support. Thanks for choosing to be an integral part of the Samsung community!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for finding the opportunity to share your thoughts with us about your experience using the Samsung Galaxy Watch8. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model provides a 435mAh battery. Both of which can offer up to 30 hours of use with the Always On Display (AOD) mode enabled. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your Galaxy Watch8. Please feel free to let us know if you have any questions or if you would like any further assistance afterward by reaching out to Samsung Support. Thanks for choosing to be an integral part of the Samsung community!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
3
Without bluetooth it has no use. Disapointed
on April 9, 2026
Posted by: IAMWHOIAM
[This review was collected as part of a promotion.] Really liked the heart health feature and the overall quality of the product.
Value
3
Response from Samsung USBy R&R Team, April 10, 2026
Good day IAMWHOIAM,
Thanks for providing us with detailed feedback regarding your experience using the Samsung Galaxy Watch8. We appreciate your candor as we continue to make improvements on our product line to best suit the needs of our customers. If your watch will not pair to a phone, or if it randomly disconnects, restart your watch. You should also make sure the Galaxy wearable app is up to date, but it may be necessary to reset the app and unpair your watch. Take a moment to check out, "Samsung smart watch will not connect to a phone" to help resolve what you've described to be experiencing with your connectivity. Feel free to reach out to Samsung Support afterward if you would like any further assistance. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshoot/TSG10007320/
Thanks for providing us with detailed feedback regarding your experience using the Samsung Galaxy Watch8. We appreciate your candor as we continue to make improvements on our product line to best suit the needs of our customers. If your watch will not pair to a phone, or if it randomly disconnects, restart your watch. You should also make sure the Galaxy wearable app is up to date, but it may be necessary to reset the app and unpair your watch. Take a moment to check out, "Samsung smart watch will not connect to a phone" to help resolve what you've described to be experiencing with your connectivity. Feel free to reach out to Samsung Support afterward if you would like any further assistance. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshoot/TSG10007320/
Written by a customer while visiting Samsung US
Customer Rating
3
Inaccurate Heart Rate
on April 10, 2026
Posted by: WildcatLover
from Eugene OR
Expertise:Intermediate
I bought this watch because the product said it had the best heart rate monitor and I have AFIB so this was important... When I work out and use different exercise modes I get varied results. In stationary bike mode the heart rate seems to be fairly accurate, but in treadmill or weight machine mode it seems to double the heart rate. Today I was on the treadmill and the machine has a heart rate monitor on it and showed my heart rate at 78 bpm which it what it was... but the watch showed my heart rate at 156 bpm. This happens all of the time when I use the weight machines also. I will set the mode to weight machines and even before I start exercising the heart rate will start to climb to 130 before I have even done anything and will then go up to 160 or so after I start exercising. Don't tell me I am wearing the watch band to loose, or too tight. This works just fine when I am riding the stationary bike and shows correct results, but change to weight machine or treadmill and it seems to double my reading. If I didn't know what my pulse was, I would worry that I had gone into AFIB. I was hopeful when my watch did a system update that this problem might be fixed, but so far it stays alarmingly inaccurate and I cannot depend on the BP ready to how what my heart is actually doing.
Features
4
Performance
3
Design
4
Value
3
Response from Samsung USBy R&R Team, April 13, 2026
Greetings WildcatLover,
Thanks for reaching out to share your feedback with us regarding your experience using the Samsung Galaxy Watch8. Your candor allows us to make improvements on our product line to better suit the needs of our customers. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. If the heart rate tracking feature is not working properly on your watch, the watch band or strap may be too loose or the watch's software might need updating. However, a simple reboot may solve the problem. Please take a moment to review, "Step tracking and heart rate monitoring not working properly on Galaxy watch" to help resolve what you've described. For your convenience, I have included some additional resources down below for your review. Please keep in mind that the Galaxy Watch8 has been designed for screening purposes, not diagnosis. Smartwatches are not substitutes for medical-grade devices and should not be relied upon solely for diagnosing or monitoring Afib, especially if symptoms exist. Feel free to reach out to Samsung Support afterward if you have any questions or if you would like any further assistance. Thanks for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Step tracking and heart rate monitoring not working properly on Galaxy watch
https://www.samsung.com/us/support/troubleshoot/TSG10007041/
Monitor your heart rate on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003311/
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003364/
Samsung Health Monitor
https://www.samsung.com/us/apps/samsung-health-monitor/
Thanks for reaching out to share your feedback with us regarding your experience using the Samsung Galaxy Watch8. Your candor allows us to make improvements on our product line to better suit the needs of our customers. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. If the heart rate tracking feature is not working properly on your watch, the watch band or strap may be too loose or the watch's software might need updating. However, a simple reboot may solve the problem. Please take a moment to review, "Step tracking and heart rate monitoring not working properly on Galaxy watch" to help resolve what you've described. For your convenience, I have included some additional resources down below for your review. Please keep in mind that the Galaxy Watch8 has been designed for screening purposes, not diagnosis. Smartwatches are not substitutes for medical-grade devices and should not be relied upon solely for diagnosing or monitoring Afib, especially if symptoms exist. Feel free to reach out to Samsung Support afterward if you have any questions or if you would like any further assistance. Thanks for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Step tracking and heart rate monitoring not working properly on Galaxy watch
https://www.samsung.com/us/support/troubleshoot/TSG10007041/
Monitor your heart rate on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003311/
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003364/
Samsung Health Monitor
https://www.samsung.com/us/apps/samsung-health-monitor/
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on April 12, 2026
Posted by: Cpou852
[This review was collected as part of a promotion.] Really good battery live and amazing features and nice fit
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Watch 8 strength and durability.
on April 12, 2026
Posted by: Golfer1
[This review was collected as part of a promotion.] Works great. More functions than shown on the add including AI assist and Bixby. Can survive under water or in the rain. Used outdoors and was fine practicing golf. Now to test out a trail run/ hike.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fun new features!
on April 13, 2026
Posted by: ExPokemonMaster
[This review was collected as part of a promotion.] Haven't upgraded a watch in a while. Everything that got added to this is amazing and runs so smooth. The pinch fingers to do things like take photos is very nice. While we don't care about AI galaxy AI has been fine
Value
5
Written by a customer while visiting Samsung US