Customer reviews from Samsung US
Samsung - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Average customer rating
4.7
(400 Reviews)
Rating breakdown 400 reviews
5 Stars
313
4 Stars
61
3 Stars
15
2 Stars
9
1 Star
2
82%of customers recommend this product.
(
46 out of
56)
Customer Reviews for Samsung - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Customer Rating
5
As a first time watch user IT IS AMAZING!
on July 29, 2025
Posted by: Galaxywatchuser
[This review was collected as part of a promotion.] I never owned a watch before so i was eager to get the galaxy watch 8 when i seen it was coming out. The watch is beautiful. The graphite band just looks so stylish and the watch itself really turns heads. I love to use it to monitor my steps and it also helps as a sleep coach. I love the Galaxy AI features.. especially when i need to find out an answer to a question without having too do alot.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Similar to predecessor but w/ style!
on July 30, 2025
Posted by: Kiwigirl
[This review was collected as part of a promotion.] The galaxy watch 8 is very similar in functionality to the 7, main difference I see is instead of swipe right to left capabilities it is now stacked. The only a few negatives and reasons for a non perfect score, 1) battery life is still an issue - specifically when using location. 2) the new interface requires a new charger 3) and most important for me... messages apps (both Samsung & Google) don't seem to be operating correctly with the watch!!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Watch 8 is Great!
on July 30, 2025
Posted by: Sllc160
[This review was collected as part of a promotion.] Very excited about my Samsung Galaxy 8! It is my 1st upgrade since they Active 2 watch. I love the new shape and size of buttons on the side. It has all the new AI options and with just a press of the top button you can ask Gemini anything. I love the immediate notifications of text and emails but my favorite is using the Samsung health. Keeping track of my workouts and steps for the day right on my watch is so convenient. I think I am going to just LOVE this upgrade!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Slim and Sleek
on July 31, 2025
Posted by: Samsungian
[This review was collected as part of a promotion.] Everyone said the squircle design wasn't their favorite, but once I saw it in person I disagreed. I upgraded from the 40 mm watch 7 LTE and this is amazing watch. I really like the new strap design.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch, amazing performance!
on July 31, 2025
Posted by: maryv3
[This review was collected as part of a promotion.] I just bought my Samsung watch 8 44mm, as a trade in to the watch 7.
At first glance, it was obvious that the size of it. The thickness and the design, was definitely a winning point.
I really like the the new version of tile options and the watch faces, as well as the notifications. The ui 8 gives it a smooth operation and speed.
I noticed the display as brighter even at lower setting and easier to see in the sunlight.
The new band design is the only thing that made me pause. I have had Samsung watches for many years, many of them I was able to use the bands form the old to the new. Unfortunately I can't do this with this watch, because of the new design change. It is great, I love the button and how easy to change the bands, but I can't use the ones I already have. If you could offer the option with an attachment to be able to use regular 22mm bands, I bet a lot of customers would buy it, myself included.
Overall the watch is great. I am finding it very comfortable and a great addition to my Samsung devices.
At first glance, it was obvious that the size of it. The thickness and the design, was definitely a winning point.
I really like the the new version of tile options and the watch faces, as well as the notifications. The ui 8 gives it a smooth operation and speed.
I noticed the display as brighter even at lower setting and easier to see in the sunlight.
The new band design is the only thing that made me pause. I have had Samsung watches for many years, many of them I was able to use the bands form the old to the new. Unfortunately I can't do this with this watch, because of the new design change. It is great, I love the button and how easy to change the bands, but I can't use the ones I already have. If you could offer the option with an attachment to be able to use regular 22mm bands, I bet a lot of customers would buy it, myself included.
Overall the watch is great. I am finding it very comfortable and a great addition to my Samsung devices.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Battery and cord!
on August 2, 2025
Posted by: Meolili
[This review was collected as part of a promotion.] The battery life isn't great and I've only had the watch for 2 weeks at the most. And for whatever reason they will NOT make the charger cord longer!!!
Value
3
Response from Samsung USBy R&R Team, August 4, 2025
Hi Meolili,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch8. We value your feedback as we improve the functionality and design of our product line. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. The battery life on the Galaxy Watch8 varies depending on the usage. The 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both offer up to 30 hours of use in Always On Display (AOD) mode. If you're experiencing less than anticipated battery life on your device, please take a moment to check out "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the battery life of your device. If you have any questions for us afterward or if you would like any further assistance, please do not hesitate to contact Samsung Support at your earliest convenience. Thanks for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshoot
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch8. We value your feedback as we improve the functionality and design of our product line. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. The battery life on the Galaxy Watch8 varies depending on the usage. The 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both offer up to 30 hours of use in Always On Display (AOD) mode. If you're experiencing less than anticipated battery life on your device, please take a moment to check out "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the battery life of your device. If you have any questions for us afterward or if you would like any further assistance, please do not hesitate to contact Samsung Support at your earliest convenience. Thanks for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshoot
Written by a customer while visiting Samsung US
Customer Rating
5
Comfortability
on August 3, 2025
Posted by: smarttracker2
[This review was collected as part of a promotion.] The watch 8 feels really comfortable and lighter, now I can wear a Samsung smart watch during sleep time for tracking sleep.
It incorporated more features making it smarter.
It incorporated more features making it smarter.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Watchs8
on August 4, 2025
Posted by: Rachel94
[This review was collected as part of a promotion.] I love my Watch 8 I had the 7 and 6 and now I got the ring
Value
5
Written by a customer while visiting Samsung US