Customer reviews from Samsung US
Samsung - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Average customer rating
4.6
(2,321 Reviews)
Rating breakdown 2,321 reviews
5 Stars
1,715
4 Stars
388
3 Stars
127
2 Stars
45
1 Star
46
87%of customers recommend this product.
(
630 out of
721)
Customer Reviews for Samsung - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Posted by: Alondra
from Atlanta, Georgia
Verified Purchase:Yes
It's cute and works just fine! Only issue I have is how it frequently disconnects from my phone when it's literally close? It's annoying but a minor issue I can handle. Other than that i like it, works just fine and is convenient for me.
I would recommend this to a friend!
Features
4
Performance
3
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Longer battery life than previous models
on October 31, 2025
Posted by: Joedca
[This review was collected as part of a promotion.] Longer battery life and love that Galaxy AI is integrated!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
No connectivity.
on October 31, 2025
Posted by: Kayg87
Great looking watch but it doesn't connect to my watch. Have the Galaxy 6 classic and had no problems. Seriously not happy. None of the suggested fixes do not work!
Response from Samsung USBy R&R Team, November 3, 2025
Hi Kayg87,
Thanks for taking the time to reach out about your experience with your Samsung Galaxy Watch8. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If I'm understanding correctly, it seems as though you may be having trouble connecting your phone. If your watch will not pair to a phone, or if it randomly disconnects, restart your watch. You should also make sure the Galaxy wearable app is up to date, but it may be necessary to reset the app and unpair your watch. Feel free to review, "Samsung smart watch will not connect to a phone: to help resolve what you may be experiencing. If you would like any further assistance afterward, please let us know by contacting Samsung Support. Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
Thanks for taking the time to reach out about your experience with your Samsung Galaxy Watch8. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If I'm understanding correctly, it seems as though you may be having trouble connecting your phone. If your watch will not pair to a phone, or if it randomly disconnects, restart your watch. You should also make sure the Galaxy wearable app is up to date, but it may be necessary to reset the app and unpair your watch. Feel free to review, "Samsung smart watch will not connect to a phone: to help resolve what you may be experiencing. If you would like any further assistance afterward, please let us know by contacting Samsung Support. Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
Written by a customer while visiting Samsung US
Posted by: Mimi
Expertise:Intermediate
Verified Purchase:Yes
It doesnt hold a charge as well as my Fitbit versa did.
The only reason i git it was bc ny FB quit working
The only reason i git it was bc ny FB quit working
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, November 3, 2025
Hello Mimi,
Thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy Watch8. We appreciate your feedback as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to an eligible device. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It may cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when it comes to protecting your investment. The Galaxy Watch8 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to check out, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting your device. If you have any questions for us afterward or if you would like any further assistance, please do not hesitate to reach out to Samsung Support at your leisure.Thank you for being a treasured Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy Watch8. We appreciate your feedback as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to an eligible device. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It may cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when it comes to protecting your investment. The Galaxy Watch8 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to check out, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting your device. If you have any questions for us afterward or if you would like any further assistance, please do not hesitate to reach out to Samsung Support at your leisure.Thank you for being a treasured Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
It's fantastic
on November 1, 2025
Posted by: Altairedragon
[This review was collected as part of a promotion.] The new Galaxy Watch 8 with Galaxy AI is fantastic smart watch. The size, shape and new tile layouts are fantastic. Highly recommended
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The features on the device is different (better) .
on November 2, 2025
Posted by: Concept60
[This review was collected as part of a promotion.] Using my galaxy A15 for almost everyday activities is great and I get good responses on the things that I choose to use here with the A15. I have relayed on the device for complex situations and was appreciative with the results. My Samsung A15 is one phone I would like to up grade to the time is right.
Value
4
Written by a customer while visiting Samsung US
Posted by: Amber B
from Cape Cod MA
Expertise:Expert
Verified Purchase:Yes
The Galaxy 8 watch trumps the Galaxy 6. The 8 is way more user friendly even tho they are pretty much almost the same in design. I almost didn't buy a new watch bc I hated my Galaxy 6 so much. I liked my Galaxy 3 better than the 6!!!
So if you're looking to upgrade, this is your sign!
So if you're looking to upgrade, this is your sign!
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome watch
on November 3, 2025
Posted by: Ilvmywtch
[This review was collected as part of a promotion.] This watch is absolutely amazing.
The style is very comfy, perfect for any small wrist. My favorite part is the alarm clock. You can play music instead of a chirp sound and boy is it loud.
The health options are also great. And very acurate.
The style is very comfy, perfect for any small wrist. My favorite part is the alarm clock. You can play music instead of a chirp sound and boy is it loud.
The health options are also great. And very acurate.
Value
5
Written by a customer while visiting Samsung US