Customer reviews from Samsung US
Samsung - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Average customer rating
4.6
(2,321 Reviews)
Rating breakdown 2,321 reviews
5 Stars
1,715
4 Stars
388
3 Stars
127
2 Stars
45
1 Star
46
87%of customers recommend this product.
(
630 out of
721)
Customer Reviews for Samsung - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Posted by: Trebor
from Philadelphia suburb
Expertise:Expert
Verified Purchase:Yes
Great band choices. Nice new feature to save battery and limit charging to 90 %. Light and so many watch faces choices!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Time to replace my Samsung Watch
on October 21, 2025
Posted by: DeuceDeuce
[This review was collected as part of a promotion.] It was time for me to replace my original.Samsung watch with the new samsung Galaxy Watch8. Thought I would miss the dial, but I don't. The Galaxy Watch8 feels great on my wrist, I bought some additional bands since they are much easier to change than the original Samsung Watch bands. Has some new features that im getting use to. So far I love it.
M
Value
4
Written by a customer while visiting Samsung US
Posted by: Wally
from Minnesota
Expertise:Intermediate
Verified Purchase:Yes
I upgraded from my galaxy watch 4 because this version had significant upgrades, including the exterior look. I love the squircle design and the apps and functionality are super fast and responsive. The trade in process was easy. Highly recommend!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A must have for anyone on the go!
on October 24, 2025
Posted by: PaulBurk
[This review was collected as part of a promotion.] I could never justify buying a smart watch until I started doing field service work but after actually owning the watch I see how much I was missing out! The watch is fantastic and I could never go back to life without it. The new galaxy AI is amazing and handles all the mundane tasks I used to do manually.
Value
5
Written by a customer while visiting Samsung US
Posted by: Ana H
Verified Purchase:Yes
The design is beautiful but the battery life is really not that great
Response from Samsung USBy R&R Team, October 27, 2025
Hi there Ana, thank you for contacting us to share your thoughts about your experience using the Samsung Galaxy Watch8. Your feedback is invaluable to us as we continue to improve the functionality and performance of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to eligible devices. It's like extended warranty and an insurance package coupled together to provide protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. Our partners at UbreakIfix are also standing by and are available to assist you with any repair needs you may have. The Galaxy Watch8 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to see what factors may be impacting your device. If you have any questions for us afterward or if you would like any further assistance, please do not hesitate to reach out to Samsung Support at your leisure. Thanks for being a loyal Samsung customer. - Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
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Facebook Messenger
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https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
Bigger and Better
on October 25, 2025
Posted by: TileStacker
[This review was collected as part of a promotion.] Recently upgraded from a Galaxy watch4 to a Galaxy watch8. Everything about the 8 is bigger and better!! The tiles are expandable, the notifications can stack into specific app lists!!! And the bigger screen makes seeing the details all the more easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Buy, Samsung GW8
on October 26, 2025
Posted by: DarkWr8h
from Sahuarita, AZ
Expertise:Expert
Great Samsung GW8! Coming from a round Galaxy Active 2(44mm), I was skeptical about the fit and appearance of the actual watch. Before my purchase, I compared the Green GW7 and this one. I am glad I chose the Graphite GW8.
Pros:
It connected flawlessly to my S22 Ultra with no issues, as I assumed it would. I was unable to restore a lot of my backup from Samsung, but I figured as much since the old Active 2 was TIZEN. Battery life is more than the Active 2, and the interface looks great, too! The screen is crisp and sharp, and swiping and opening apps is faster. I was surprised by the extra sensors made available now, which include the use of AI.
It connected flawlessly to my S22 Ultra with no issues, as I assumed it would. I was unable to restore a lot of my backup from Samsung, but I figured as much since the old Active 2 was TIZEN. Battery life is more than the Active 2, and the interface looks great, too! The screen is crisp and sharp, and swiping and opening apps is faster. I was surprised by the extra sensors made available now, which include the use of AI.
Cons:
My only gripe is the bands. They need to be more flexible, meaning right at the band's loop to the watch clip. Regardless of which band you choose, you will get the same result. Charging using the newer triple charger requires me to unclasp one side of the band to charge the watch. I know Samsung! I know I can use the included charger that comes with the watch, but seriously, more thought and research should have been done on the watch's band to accommodate or fix this issue. I thought Samsung R&D would have caught this. I'm expecting someone from Samsung to write an auto-generated rebuttal to my review regarding this issue with no excuse or correction for future buyers. Unfortunately, one is forced to look at after-market support for a watch band that has this kind of flexibility. (I will be doing so).
My only gripe is the bands. They need to be more flexible, meaning right at the band's loop to the watch clip. Regardless of which band you choose, you will get the same result. Charging using the newer triple charger requires me to unclasp one side of the band to charge the watch. I know Samsung! I know I can use the included charger that comes with the watch, but seriously, more thought and research should have been done on the watch's band to accommodate or fix this issue. I thought Samsung R&D would have caught this. I'm expecting someone from Samsung to write an auto-generated rebuttal to my review regarding this issue with no excuse or correction for future buyers. Unfortunately, one is forced to look at after-market support for a watch band that has this kind of flexibility. (I will be doing so).
Conclusion:
It is a great upgrade from an older watch. I am glad my Active 2 has lasted this long, but I needed something newer, as many apps have abandoned Tizen support. Aside from the band issue, I would recommend the GW8 or even the GW7.
It is a great upgrade from an older watch. I am glad my Active 2 has lasted this long, but I needed something newer, as many apps have abandoned Tizen support. Aside from the band issue, I would recommend the GW8 or even the GW7.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Dalilia
from Texas
Expertise:Intermediate
Verified Purchase:Yes
The only thing is the battery life. I expected that the battery life would be more days.
Design
5
Value
5
Written by a customer while visiting Samsung US