Customer reviews from Samsung US
Samsung - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Average customer rating
4.6
(2,320 Reviews)
Rating breakdown 2,320 reviews
5 Stars
1,714
4 Stars
388
3 Stars
127
2 Stars
45
1 Star
46
87%of customers recommend this product.
(
630 out of
721)
Customer Reviews for Samsung - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Customer Rating
3
Issues with fitness apps
on April 2, 2026
Posted by: Scotty
from Oklahoma
Expertise:Intermediate
I love the watch but not happy with the latest software update that removed the display option to leave the last app on when it goes into screen saver. This was a bad idea, especially for cycling or running apps because now we have to divert our attention from the environment to navigate back to the app to get our heartrate or mileage. Somebody is going to crash or fall and sue samsung over this.
I would recommend this to a friend!
Response from Samsung USBy R&R Team, April 3, 2026
Howdy Scotty,
Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch8. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Your Galaxy Watch8 isn't all cogs and gears, it's wires, processors, data chips, and software! Just like with any other smart device, the watch's software and apps will need to be updated every so often. Luckily, you can update both whether or not you have a phone! If you encounter some issues when updating your watch’s software and apps, you can try rebooting or restarting your watch. For example, if a software update fails and results in a boot loop of your watch, you may need to uninstall apps or try factory resetting your watch. This method also works when an app fails to update, freezes, or crashes. Please feel free to check out the resources shared below to help resolve what you've described to be experiencing with your device. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Update software and apps on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10001571/
Samsung Smart watch is stuck in a boot loop
https://www.samsung.com/us/support/troubleshoot/TSG10007068/
Samsung smart watch app freezes, crashes, or doesn't respond
https://www.samsung.com/us/support/troubleshoot/TSG10007123/
Product Manuals
https://www.samsung.com/us/support/downloads/
Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch8. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Your Galaxy Watch8 isn't all cogs and gears, it's wires, processors, data chips, and software! Just like with any other smart device, the watch's software and apps will need to be updated every so often. Luckily, you can update both whether or not you have a phone! If you encounter some issues when updating your watch’s software and apps, you can try rebooting or restarting your watch. For example, if a software update fails and results in a boot loop of your watch, you may need to uninstall apps or try factory resetting your watch. This method also works when an app fails to update, freezes, or crashes. Please feel free to check out the resources shared below to help resolve what you've described to be experiencing with your device. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Update software and apps on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10001571/
Samsung Smart watch is stuck in a boot loop
https://www.samsung.com/us/support/troubleshoot/TSG10007068/
Samsung smart watch app freezes, crashes, or doesn't respond
https://www.samsung.com/us/support/troubleshoot/TSG10007123/
Product Manuals
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
5
Very responsive
on April 4, 2026
Posted by: Zombae1000
[This review was collected as part of a promotion.] I use the watch to take phone calls and get notifications for the most part. However. The watch is super responsive. I track my steps, sleep, skin temperature, and overall health stats on the watch. Galaxy AI really gave me tools to try to help lose weight as well.
Value
5
Written by a customer while visiting Samsung US
Posted by: Daniel
from Colombia
Expertise:Intermediate
Verified Purchase:Yes
I just switched it from a Galaxy Watch 4 and the difference its huge
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Stephanie Hullberg
from McAlester Oklahoma
Expertise:Expert
Verified Purchase:Yes
So far I love my new watch it has helped me see how I sleep it is better at tracking my steps the battery lasts way longer and it charges faster than my last one so I am very pleased thank you for making quality products I have been a faithful Samsung user for years because there is no other brand of equipment that can stand up to me but Samsung!!!! I have tried them all i do believe and I will not ever use anything else!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy AI
on April 8, 2026
Posted by: Taydoe270
[This review was collected as part of a promotion.] This Product has great features Galaxy AI is amazing 👏
Value
5
Response from Samsung USBy R&R Team, April 9, 2026
Good day Taydoe270,
Thanks for providing us with your feedback regarding your experience using the Samsung Galaxy Watch8. We're ecstatic to hear how much you've been enjoying the new features offered by your new Galaxy Watch8. Your Galaxy Watch8 features a thinner, lightweight design with a 3,000-nit bright AMOLED display, powered by a 3nm processor for improved performance. Some of its key features include AI-powered health insights (Antioxidant Index, Vascular Load), advanced sleep tracking, Gemini AI integration, and real-time running coaching. Please feel free to reach out to Support if you would like any further assistance. We're here to help in any way that we can! Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Thanks for providing us with your feedback regarding your experience using the Samsung Galaxy Watch8. We're ecstatic to hear how much you've been enjoying the new features offered by your new Galaxy Watch8. Your Galaxy Watch8 features a thinner, lightweight design with a 3,000-nit bright AMOLED display, powered by a 3nm processor for improved performance. Some of its key features include AI-powered health insights (Antioxidant Index, Vascular Load), advanced sleep tracking, Gemini AI integration, and real-time running coaching. Please feel free to reach out to Support if you would like any further assistance. We're here to help in any way that we can! Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Written by a customer while visiting Samsung US
Customer Rating
4
Same as last years model
on April 10, 2026
Posted by: Jay505
[This review was collected as part of a promotion.] So the watch 8 is similar to last year's model watch and has the same processor. I didn't understand why Samsung used the same processor for and this years model watch doesn't have much at all for upgrades. I ended up returning my watch 8 and I think that I will stick with my watch 7 for now. Thanks Samsung
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Puerto Rico
Expertise:Intermediate
Verified Purchase:Yes
Awesome product and new features very useful to monitor health
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, April 10, 2026
Good day Nyum0911,
Thank you for taking the time to share your feedback with us about your experience using the Samsung Galaxy Watch8. We appreciate your candor as we continue to make improvements on our product line. We're thrilled to hear how much you've been enjoying your new Galaxy Watch8 since unboxing your device. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support at your leisure. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Thank you for taking the time to share your feedback with us about your experience using the Samsung Galaxy Watch8. We appreciate your candor as we continue to make improvements on our product line. We're thrilled to hear how much you've been enjoying your new Galaxy Watch8 since unboxing your device. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support at your leisure. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Written by a customer while visiting Samsung US
Customer Rating
4
A Paradigm Shift
on July 28, 2025
Posted by: NickyNono
[This review was collected as part of a promotion.] For years, Samsung has been at the forefront of wearable technology, but with the new Galaxy Watch8, they haven't just taken a step forward—they've taken a monumental leap. After spending a week with this masterpiece on my wrist, it's clear that the Watch8 isn't just an iteration; it's a revolution. It seamlessly blends breathtaking design, groundbreaking health monitoring, and intelligent performance into a device that feels less like a gadget and more like an essential life.
From the moment you unbox it, the Watch8 exudes premium quality.
But the real star is the new Dynamic AMOLED 3X display. It's stunningly bright, making it perfectly readable even in direct summer sun, and the colors are unbelievably vibrant. With bezels that are virtually non-existent, the screen seems to float on your wrist, creating a truly immersive experience whether you're checking a notification or admiring a new watch face.
A Paradigm Shift in Health Monitoring
This is where the Galaxy Watch8 leaves the competition in the dust. The new suite of sensors, powered by an advanced Bio-Active 3 chip, offers insights we've only dreamed of in a consumer wearable.
This is where the Galaxy Watch8 leaves the competition in the dust. The new suite of sensors, powered by an advanced Bio-Active 3 chip, offers insights we've only dreamed of in a consumer wearable.
Galaxy AI is now fully integrated into the watch, allowing you to summarize lengthy messages, draft intelligent replies, and get proactive suggestions right on your wrist, all processed on-device for speed and privacy.
Value
4
Written by a customer while visiting Samsung US