Customer reviews from Samsung US
Samsung - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Average customer rating
4.6
(2,319 Reviews)
Rating breakdown 2,319 reviews
5 Stars
1,714
4 Stars
388
3 Stars
127
2 Stars
45
1 Star
45
87%of customers recommend this product.
(
630 out of
721)
Customer Reviews for Samsung - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Posted by: Dianne
from Scarborough Maine
Expertise:Intermediate
Verified Purchase:Yes
The battery is wonderful compared to the 7 that i traded in!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Teri
Expertise:Beginner
Verified Purchase:Yes
I have largw battery it still goes dead in no time i hate watches 2nd brand from them does the same
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, January 14, 2026
Howdy Teri,
Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch8. We appreciate your candor as we make every effort to improve the design and functionality of our product line as well as our customer satisfaction. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Watch8 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your device. Let us know afterward if you have any questions for us or if you would like any further assistance by reaching out to Samsung Support. We're always here to assist you in any way that we can! Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch8. We appreciate your candor as we make every effort to improve the design and functionality of our product line as well as our customer satisfaction. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Watch8 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your device. Let us know afterward if you have any questions for us or if you would like any further assistance by reaching out to Samsung Support. We're always here to assist you in any way that we can! Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: Scott
from Omaha NE
Expertise:Expert
Verified Purchase:Yes
Main reason I bought this watch was to be able to use the health feature to measure my blood pressure which isn't enabled in the United States so it's worthless to me. Thanks for charging me for sensors I can't use. Worthless product if it doesn't have functions you advertise.
Features
1
Performance
2
Design
5
Value
1
Response from Samsung USBy R&R Team, January 20, 2026
Hi there Scott,
Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch8. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers. We understand how frustrating it may be to purchase a device, and it does not offer all of the features you were expecting. As you know, the Galaxy Watch8 does not offer blood pressure tracking at this time in the U.S. due to FDA regulations. However, your device is packed with Galaxy AI features which you may just fall in love with. The Galaxy Watch 8 brings Galaxy AI features to your wrist, including the Google Gemini assistant for voice commands, enhanced personalized coaching, advanced health tracking like Vascular Load and Antioxidant Index, and an AI-powered Energy Score, all within the new One UI 8 Watch, making fitness, health, and daily tasks more intuitive and customized. For your convenience, I have included a few resources that you can review at your leisure. If you would like further assistance afterward, do not hesitate to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Product Manual
https://www.samsung.com/us/support/downloads/
Galaxy AI
https://www.samsung.com/us/galaxy-ai/
Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch8. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers. We understand how frustrating it may be to purchase a device, and it does not offer all of the features you were expecting. As you know, the Galaxy Watch8 does not offer blood pressure tracking at this time in the U.S. due to FDA regulations. However, your device is packed with Galaxy AI features which you may just fall in love with. The Galaxy Watch 8 brings Galaxy AI features to your wrist, including the Google Gemini assistant for voice commands, enhanced personalized coaching, advanced health tracking like Vascular Load and Antioxidant Index, and an AI-powered Energy Score, all within the new One UI 8 Watch, making fitness, health, and daily tasks more intuitive and customized. For your convenience, I have included a few resources that you can review at your leisure. If you would like further assistance afterward, do not hesitate to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Product Manual
https://www.samsung.com/us/support/downloads/
Galaxy AI
https://www.samsung.com/us/galaxy-ai/
Written by a customer while visiting Samsung US
Posted by: Debbie Drake
Verified Purchase:Yes
Watch 8 is nice but changing the way bands connect make my old band worthless.
The battery life is awful. You can't use animated watch faces or some apps because they drain the battery fast. My watch 5 was better.
The battery life is awful. You can't use animated watch faces or some apps because they drain the battery fast. My watch 5 was better.
Performance
3
Response from Samsung USBy R&R Team, January 20, 2026
Hello Debbie,
Thank you for finding the time to share your thoughts with us about your experience using the Samsung Galaxy Watch8. We value your transparency as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Watch8 offers a powerful 3nm processor that has longer battery life and improved performance. The battery life on the Galaxy Watch8 varies depending on the usage. The 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both offer up to 30 hours of use in Always On Display (AOD) mode. If you're experiencing less than anticipated battery life on your device, please take a moment to review "Reduced battery life on your Samsung smart watch" to help resolve what you may be experiencing. If you would like to share additional feedback with us or if you would like further assistance after checking out the resources shared below, please do not hesitate to contact Samsung Support. Thank you for being an unwavering Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Product Manuals
https://www.samsung.com/us/support/downloads/
Thank you for finding the time to share your thoughts with us about your experience using the Samsung Galaxy Watch8. We value your transparency as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Watch8 offers a powerful 3nm processor that has longer battery life and improved performance. The battery life on the Galaxy Watch8 varies depending on the usage. The 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both offer up to 30 hours of use in Always On Display (AOD) mode. If you're experiencing less than anticipated battery life on your device, please take a moment to review "Reduced battery life on your Samsung smart watch" to help resolve what you may be experiencing. If you would like to share additional feedback with us or if you would like further assistance after checking out the resources shared below, please do not hesitate to contact Samsung Support. Thank you for being an unwavering Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Product Manuals
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Posted by: Shan
Expertise:Expert
Verified Purchase:Yes
While the watch 8 is an upgrade from my watch 4. It's still not better than my watch 2. The sleekness, quality, colour range, battery life and comfort of the watch 2 cannot be beat. Also, the watch 8 turns off wrist to wake ever so often and samsung has not fixed that even with multiple complains. Otherwise, it's works as expected.
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Tishas new Samsung review
Verified Purchase:Yes
I love my new watch. Its much easier to text and the new faces and the features
Written by a customer while visiting Samsung US
Posted by: Speedy N
from Atlanta, GA
Expertise:Intermediate
Verified Purchase:Yes
Excellent build quality, customizability, and design. Compared to my Watch 5, battery life and performance are much better and I can comfortably go 3-4 days without charging it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Andi T
from Coral Springs FL
Verified Purchase:Yes
If I had a bigger wrist I would have purchased a bigger watch. Unfortunately the 40 mm watch face is all I can wear and has 12 to 14 hours of battery life before needing to be charged. I've given up sleep tracking so I have watch access during the day.
I am new to wearable devices and have no idea if battery life like this is common. I have no intention of returning it - will just adjust my schedule to the watch's charging needs.
Response from Samsung USBy R&R Team, February 2, 2026
Howdy Andi,
Thank you for taking the opportunity to share your thoughts with us about your experience using the Samsung Galaxy Watch8. Your feedback allows us to improve the functionality and performance of the Galaxy Watch. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also have Samsung Care+ as an option which can be added to an eligible device. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It may cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when it comes to protecting your investment. The Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model offers a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your device. Let us know afterward if you have any questions or if you would like further assistance by contacting Samsung Support at your earliest convenience. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for taking the opportunity to share your thoughts with us about your experience using the Samsung Galaxy Watch8. Your feedback allows us to improve the functionality and performance of the Galaxy Watch. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also have Samsung Care+ as an option which can be added to an eligible device. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It may cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when it comes to protecting your investment. The Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model offers a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your device. Let us know afterward if you have any questions or if you would like further assistance by contacting Samsung Support at your earliest convenience. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US