Customer reviews from Samsung US
Samsung - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Average customer rating
4.6
(2,318 Reviews)
Rating breakdown 2,318 reviews
5 Stars
1,714
4 Stars
387
3 Stars
127
2 Stars
45
1 Star
45
87%of customers recommend this product.
(
630 out of
721)
Customer Reviews for Samsung - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Customer Rating
4
Highly useful add to my life
on April 3, 2026
Posted by: Deadgiveawayx
[This review was collected as part of a promotion.] This has easily become the must have for me. The ability to track my health, hand free my media while I drive, answer phonecalls and txt, its comforting to know this small change to my life has become so much better from a small comforting watch.
Would recommend 👌
Would recommend 👌
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best gift i got myself
on April 4, 2026
Posted by: Mrhelloyall
[This review was collected as part of a promotion.] Love this watch can't wait for my next one already
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
5 Star Love it
on April 4, 2026
Posted by: Pitbulldad
[This review was collected as part of a promotion.] Galaxy AI IS GREAT BUT THIS Watch does all I need from it. I am by no means easy on it either its just that good
Value
5
Written by a customer while visiting Samsung US
Posted by: Mona B
from Elkhart indiana
Verified Purchase:Yes
The watch has nice features. The only downfall is the battery life and the inaccurate steps. I have to charge my watch daily, sometimes I forget to and then im stuck without a watch. Also, The watch doesnt count short distance walks. I normally have over 15,000 steps at work but with this watch it only records 11,000. It it wasnt for the features, I deff would have returned the watch.
Features
3
Performance
3
Design
4
Value
3
Response from Samsung USBy R&R Team, April 6, 2026
Good day Mona,
Thanks for sharing your detailed feedback with us regarding your experience using your Samsung Galaxy Watch8. Your critiques provide valuable insights that will assist us with improving our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also have Samsung Care+ as an option which can be added to an eligible device. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It may cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when it comes to protecting your investment. The Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model offers a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your device. Some typical causes for inaccurate step count include inactive arm movement, low activity intensity, or power-saving modes. The accuracy of the watch's step measurement can be affected by the following factors:
*Make sure your watch and the Samsung Health app are using the latest software.
Environmental and skin conditions may affect how well the steps are recorded.
*Steps are not counted when there is no hand movement in the exercise. For example, steps may not be recorded when pushing a lawn mower or cart because your hands are not moving. The watch is intended to calculate real step counts while walking.
*Walk naturally without looking at the watch or your shoulders, elbow and wrist being raised. When you walk looking at the watch, the accelerometer will not properly measure your steps taken, distance traveled, or even calories burned.
*The step count may not increase immediately when walking or exercising due to the step count algorithm. When the algorithm detects 10 continuous steps, the algorithm starts to count your steps taken and updates the step count.
*You may experience a brief delay before the Steps app displays your latest step count. There may also be a delay before the Goal pop-up window appears.
*If you use the steps tracker while traveling by car or train, vibration may affect your step count.
Please also take a look at, "Inaccurate steps on your Samsung smart watch" to help resolve your step count. Please feel free to let us know if you would like any further assistance after reviewing the resources shared below by reaching out to Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Inaccurate steps on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003112/
Thanks for sharing your detailed feedback with us regarding your experience using your Samsung Galaxy Watch8. Your critiques provide valuable insights that will assist us with improving our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also have Samsung Care+ as an option which can be added to an eligible device. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It may cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when it comes to protecting your investment. The Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model offers a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your device. Some typical causes for inaccurate step count include inactive arm movement, low activity intensity, or power-saving modes. The accuracy of the watch's step measurement can be affected by the following factors:
*Make sure your watch and the Samsung Health app are using the latest software.
Environmental and skin conditions may affect how well the steps are recorded.
*Steps are not counted when there is no hand movement in the exercise. For example, steps may not be recorded when pushing a lawn mower or cart because your hands are not moving. The watch is intended to calculate real step counts while walking.
*Walk naturally without looking at the watch or your shoulders, elbow and wrist being raised. When you walk looking at the watch, the accelerometer will not properly measure your steps taken, distance traveled, or even calories burned.
*The step count may not increase immediately when walking or exercising due to the step count algorithm. When the algorithm detects 10 continuous steps, the algorithm starts to count your steps taken and updates the step count.
*You may experience a brief delay before the Steps app displays your latest step count. There may also be a delay before the Goal pop-up window appears.
*If you use the steps tracker while traveling by car or train, vibration may affect your step count.
Please also take a look at, "Inaccurate steps on your Samsung smart watch" to help resolve your step count. Please feel free to let us know if you would like any further assistance after reviewing the resources shared below by reaching out to Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Inaccurate steps on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003112/
Written by a customer while visiting Samsung US
Customer Rating
5
1st time watch user
on April 4, 2026
Posted by: andreaemt
[This review was collected as part of a promotion.] Love all features offered,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on April 4, 2026
Posted by: Streaky
[This review was collected as part of a promotion.] If you’ve been waiting for a reason to upgrade, the Galaxy Watch 8 is it. The integration of Gemini makes it the first smartwatch that feels like it's saving me time rather than just giving me another screen to manage. It’s powerful, proactive, and worth every penny for the Galaxy AI features alone.
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Plano Texas
Expertise:Intermediate
Verified Purchase:Yes
Battery life is not that much. Almost every day I' ve to charge
I would recommend this to a friend!
Features
3
Performance
3
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great its because a watch
on April 5, 2026
Posted by: Watchlover224
[This review was collected as part of a promotion.] It's because you can take care of your health and you can monitor it on your wrist
Value
5
Written by a customer while visiting Samsung US