Customer reviews from Samsung US
Samsung - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Average customer rating
4.6
(2,318 Reviews)
Rating breakdown 2,318 reviews
5 Stars
1,714
4 Stars
387
3 Stars
127
2 Stars
45
1 Star
45
87%of customers recommend this product.
(
630 out of
721)
Customer Reviews for Samsung - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Customer Rating
4
It’s very lightweight.
on March 30, 2026
Posted by: GalaxyWatchEK
[This review was collected as part of a promotion.] I really like the design, and it’s very lightweight. Compared to previous models, it’s flatter, which makes it more comfortable and better to wear.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
User friendly watch
on March 30, 2026
Posted by: John58
[This review was collected as part of a promotion.] I wear it for everyday use and for heart rate monitoring during exercise and bike riding.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
The band breaks me out
on March 30, 2026
Posted by: BlackWidow
[This review was collected as part of a promotion.] I upgraded from a Galaxy Watch 4 to the Galaxy Watch 8. I do like the new things that you can do with it, and I feel like it's just more updated. It doesn't slow down as much as my old one did. However, the only thing that I don't like is that the band on the watch irritates my skin and gives me rashes.
Value
2
Response from Samsung USBy R&R Team, March 31, 2026
Hey there BlackWidow,
Thank you for finding the time to share your thoughts with us about your experience using the Samsung Galaxy Watch8. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you're experiencing irritation while wearing your new watch, please be sure to clean the watch/band, keep skin dry, loosen the band, and take breaks from wearing it. Feel free to check out the resources shared below to help resolve what you've described to be experiencing with your watch band. If you have any questions for us afterward or if you would like any further assistance, please do not hesitate to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
sng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch8
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003364/
Thank you for finding the time to share your thoughts with us about your experience using the Samsung Galaxy Watch8. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you're experiencing irritation while wearing your new watch, please be sure to clean the watch/band, keep skin dry, loosen the band, and take breaks from wearing it. Feel free to check out the resources shared below to help resolve what you've described to be experiencing with your watch band. If you have any questions for us afterward or if you would like any further assistance, please do not hesitate to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
sng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch8
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003364/
Written by a customer while visiting Samsung US
Customer Rating
3
Works great. Battery does not last long enough. Ha
on March 30, 2026
Posted by: gch211
[This review was collected as part of a promotion.] Watch works great. Dome issues with working with Whatsapp correctly come up on e in a while as well as answering phone calls .
Battery life is poor
Battery life is poor
Value
3
Response from Samsung USBy R&R Team, March 31, 2026
Howdy Gch211,
Thanks for sharing your feedback with us regarding your experience using your Samsung Galaxy Watch8. Your critiques provide valuable insights that will assist us with improving our product line to better suit our customer's needs. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also have Samsung Care+ as an option which can be added to an eligible device. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It may cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when it comes to protecting your investment. The Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model offers a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your device. Please feel free to let us know if you would like any further assistance after reviewing the resources provided below by reaching out to Samsung Support. Thank you for being a treasured Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for sharing your feedback with us regarding your experience using your Samsung Galaxy Watch8. Your critiques provide valuable insights that will assist us with improving our product line to better suit our customer's needs. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also have Samsung Care+ as an option which can be added to an eligible device. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It may cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when it comes to protecting your investment. The Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model offers a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your device. Please feel free to let us know if you would like any further assistance after reviewing the resources provided below by reaching out to Samsung Support. Thank you for being a treasured Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
I love my watch in the features that it has
on March 30, 2026
Posted by: Jinx23
[This review was collected as part of a promotion.] I use my Watch for Galaxy AI daily questions that I need answers for I love my watch and my phone Samsung is a great company and makes great products
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful, Sleek, Lightweight!
on March 30, 2026
Posted by: PrettyMindy
[This review was collected as part of a promotion.] I'm so thrilled with my brand new watch! It's definitely lighter than my old one, which is a welcome improvement. I really appreciate the new features that it offers. I haven't gotten a chance to try out the Galaxy AI functionality on this device yet, but I'm eager to give it a spin.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Not sure why I thought I needed this
on March 30, 2026
Posted by: Imadethis
[This review was collected as part of a promotion.] I dont wear this watch often. I feel like I need a group I can shadow for a while to see how someone would use this functionality. My phone died once and a call came over the watch thats what I know can happen
Value
1
Response from Samsung USBy R&R Team, March 31, 2026
Hello there Imadethis,
Thank you for finding the time to share your sentiments with us about your Samsung Galaxy Watch8. We value your feedback as it allows us the opportunity to improve the functionality and design of our products as we strive to be innovative. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We realize that transitioning to new devices can come with a bit of a learning curve. This is one of the main driving forces behind why we have a plethora of resources in place to make the transition as seamless as possible. We currently offer informative videos on our YouTube channel that highlight your device and its features, and we offer easy access to device manuals, software updates, troubleshooting guides, and interactive simulators on our website. For your convenience, I have linked a few of these resources below for your review. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Thank you for finding the time to share your sentiments with us about your Samsung Galaxy Watch8. We value your feedback as it allows us the opportunity to improve the functionality and design of our products as we strive to be innovative. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We realize that transitioning to new devices can come with a bit of a learning curve. This is one of the main driving forces behind why we have a plethora of resources in place to make the transition as seamless as possible. We currently offer informative videos on our YouTube channel that highlight your device and its features, and we offer easy access to device manuals, software updates, troubleshooting guides, and interactive simulators on our website. For your convenience, I have linked a few of these resources below for your review. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Written by a customer while visiting Samsung US
Customer Rating
4
I like my watch so far!
on March 30, 2026
Posted by: Cassie512
[This review was collected as part of a promotion.] It's nice to keep up with your health and answer calls on the go.
Value
4
Written by a customer while visiting Samsung US