Customer reviews from Samsung US
Samsung - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Average customer rating
4.6
(2,319 Reviews)
Rating breakdown 2,319 reviews
5 Stars
1,714
4 Stars
388
3 Stars
127
2 Stars
45
1 Star
45
87%of customers recommend this product.
(
630 out of
721)
Customer Reviews for Samsung - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Customer Rating
5
Amazing so far!
on March 30, 2026
Posted by: DiggityDizzle
[This review was collected as part of a promotion.] All the same features I've known and used, but a bit more refined and cleaner.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very nice watch
on March 30, 2026
Posted by: NachoSupreme
[This review was collected as part of a promotion.] It is a very great watch that I want to get another
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my watch
on March 30, 2026
Posted by: Galaxy4luv
[This review was collected as part of a promotion.] I love my watch, very easy to operate and fast. I can get to everything that i need without having to pull my watch out of my pocket or purse. I love it so much that i also brought my daughter one for her birthday.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Physically tough
on March 30, 2026
Posted by: Lsmack
[This review was collected as part of a promotion.] I really like the way that the watch band can be changed very easily. I'm also out in the field a lot and the face hasn't been too damaged.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This watch has a clear watch face
on March 30, 2026
Posted by: AndreaisDre67
[This review was collected as part of a promotion.] Was needing a new watch for a few months now, decided on this one after comparing to other watches. The watch is comfortable the screen is clear and bright, messages are easy to read and the notifications are great, accessing them are easy, I was able to change the weather location on my watch versus the last watch I had, glad I made this purchase
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Pretty good, but could be better
on March 30, 2026
Posted by: Halloween1397
[This review was collected as part of a promotion.] Charges lasts less than a day. I cant use the sleep features because I have to charge at night. The galaxy Ai is really cool, but for me its a bit confusing to work due to layout of the features and apps. Its a good watch but could be a lot better.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Stopped charging
on March 30, 2026
Posted by: Madtown9221
[This review was collected as part of a promotion.] I really liked my watch at first. It was easy to use, could customize to see pictures etc, answer calls, send text
But....one day it just stopped charging
Have no idea what happened. Disappointing
But....one day it just stopped charging
Have no idea what happened. Disappointing
Value
1
Response from Samsung USBy R&R Team, March 31, 2026
Aloha Madtown9221,
Thank you for finding the opportunity to share your sentiments with us about your experience using the Samsung Galaxy Watch8. We value your feedback as we continue to strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your watch's battery is completely discharged, it will not power on. You'll need to charge it before turning it on. If the watch will not power on, it doesn't seem to charge, or the light on the charger blinks, the problem could be anything from the battery, connection, the charger, or the watch itself. Please take a moment to review, "Samsung smart watch will not hold charge or power on" to help resolve what you've described to be experiencing with your battery life. Let us know afterward if you would like any further assistance by contacting Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Samsung smart watch will not hold charge or power on
https://www.samsung.com/us/support/troubleshoot/TSG10007153/
Thank you for finding the opportunity to share your sentiments with us about your experience using the Samsung Galaxy Watch8. We value your feedback as we continue to strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your watch's battery is completely discharged, it will not power on. You'll need to charge it before turning it on. If the watch will not power on, it doesn't seem to charge, or the light on the charger blinks, the problem could be anything from the battery, connection, the charger, or the watch itself. Please take a moment to review, "Samsung smart watch will not hold charge or power on" to help resolve what you've described to be experiencing with your battery life. Let us know afterward if you would like any further assistance by contacting Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Samsung smart watch will not hold charge or power on
https://www.samsung.com/us/support/troubleshoot/TSG10007153/
Written by a customer while visiting Samsung US
Customer Rating
3
Good internals, uuuuugly design
on March 30, 2026
Posted by: Ka0s42p
[This review was collected as part of a promotion.] The Watch 8 series has great hardware and decent software, but the squircle design is the ugliest thing for a watch and Samsung should go back to circle designs before I will ever buy another Galaxy Watch. Seriously, whoever designed the shape needs to be fired and possibly put in prison.
Value
3
Response from Samsung USBy R&R Team, March 31, 2026
Salutations Ka0s42p,
Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch8. We appreciate your candor as we make every effort to improve the design and functionality of our product line. We're pleased to hear that your Galaxy Watch8 is performing as to be expected. Please feel free to reach out to Samsung Support if you would like to share additional feedback with us or if you would like any further assistance. We're here to listen and help in every way that we can! Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch8. We appreciate your candor as we make every effort to improve the design and functionality of our product line. We're pleased to hear that your Galaxy Watch8 is performing as to be expected. Please feel free to reach out to Samsung Support if you would like to share additional feedback with us or if you would like any further assistance. We're here to listen and help in every way that we can! Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Written by a customer while visiting Samsung US