Customer reviews from Samsung US
Samsung - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Average customer rating
4.6
(2,320 Reviews)
Rating breakdown 2,320 reviews
5 Stars
1,714
4 Stars
388
3 Stars
127
2 Stars
45
1 Star
46
87%of customers recommend this product.
(
630 out of
721)
Customer Reviews for Samsung - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Posted by: Sasy
from Independence MO
Expertise:Intermediate
Verified Purchase:Yes
Love the sleek design and how smooth the interface is compared to the watch 5.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: JudiK
from Clayton, Al
Expertise:Expert
Verified Purchase:Yes
Really like the new watch. My only complaint is that the battery doesn't last as long as I would like. As I see other smart watches being advertised as lasting up to 15 days on a single charge, it makes me wonder why Samsung can't keep up.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5
This watch is the best!
on March 25, 2026
Posted by: Josiesmom
[This review was collected as part of a promotion.] I have not worn a watch in 20 + years and I will not ever be without a Galaxy watch again. It has so may features I didn't even know I could have on a watch. I love that it counts my steps and tells me calories burned. You are totally missing out if you dont have one plus it look great on my arm!
Value
5
Written by a customer while visiting Samsung US
Posted by: Bill williamns
Expertise:Intermediate
Verified Purchase:Yes
Constant updates and new firmware ruins watch, constant resetting of entire watch after updates
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, March 25, 2026
Hey there Bill,
Thank you for finding the time to share your thoughts with us about your experience using the Samsung Galaxy Watch8. We appreciate your feedback as we strive to be innovative while improving the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Software updates are like oil changes and tune-ups for your device; they keep things running smoothly. They also help improve the user interface, enhance security, and remove minor bugs. We recommend updating the software whenever a new version is available so you can make sure your device stays in tip-top shape. If you would like any further assistance or if you would like to share additional feedback with us, please do not hesitate to contact Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Update software and apps on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10001571/
Thank you for finding the time to share your thoughts with us about your experience using the Samsung Galaxy Watch8. We appreciate your feedback as we strive to be innovative while improving the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Software updates are like oil changes and tune-ups for your device; they keep things running smoothly. They also help improve the user interface, enhance security, and remove minor bugs. We recommend updating the software whenever a new version is available so you can make sure your device stays in tip-top shape. If you would like any further assistance or if you would like to share additional feedback with us, please do not hesitate to contact Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Update software and apps on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10001571/
Written by a customer while visiting Samsung US
Posted by: AMRA
from Virginia
Expertise:Intermediate
Verified Purchase:Yes
I upgraded to a watch 8 from a watch 4. I'm enjoying the upgraded health features and the battery life. I also like the new look and the ease of changing the watch bands.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
Much better battery than my 7. Got the 44mm. To big for my wrist but don't care. Love it. Easy to read which is why I got the big one.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Watch 8
on March 26, 2026
Posted by: SeTTLeNeVeR
[This review was collected as part of a promotion.] Great smart watch for my collection! The Samsung Galaxt Watch 8 has all the bells & whistles you need!
Galaxy AI features included on the watch make taking notes, adding calendar events and setting up timers just a few examples of ALL this great watch offers!!
I highly recommend if you have the means!!!
Value
5
Written by a customer while visiting Samsung US
Posted by: Courtney F
from New York
Expertise:Expert
Verified Purchase:Yes
The watch is so easy to use. I also love the new face.
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US