Customer reviews from Samsung US
Samsung - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Average customer rating
4.6
(2,320 Reviews)
Rating breakdown 2,320 reviews
5 Stars
1,714
4 Stars
388
3 Stars
127
2 Stars
45
1 Star
46
87%of customers recommend this product.
(
630 out of
721)
Customer Reviews for Samsung - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Customer Rating
3
Battery got hot
on March 13, 2026
Posted by: Jumpingworld
[This review was collected as part of a promotion.] At the time of purchase, the watch worked great. After a certain time, the watch was holding the charge. Battery would get to hot that I couldn't use it for more than a hour. Even when it would work, the watch would fo into full reset mode and I would have to constantly update watch. For that reason I stopped using it.
Value
3
Response from Samsung USBy R&R Team, March 14, 2026
Howdy Jumpingworld,
Thank you for taking the time to share your experience with using the Samsung Galaxy Watch8. We're taking action to improve the functionality and performance of our product line, based on consumer feedback. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Although your Galaxy devices may get warm sometimes, they have built-in safeguards to alert you and protect themselves if their temperature exceeds the normal operating range. Please feel free to review, "Keep your Galaxy device at its normal operating temperature" to learn what factors may be impacting the temperature of your device. Feel free to reach out to Samsung Support afterward if you would like any further assistance. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Thank you for taking the time to share your experience with using the Samsung Galaxy Watch8. We're taking action to improve the functionality and performance of our product line, based on consumer feedback. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Although your Galaxy devices may get warm sometimes, they have built-in safeguards to alert you and protect themselves if their temperature exceeds the normal operating range. Please feel free to review, "Keep your Galaxy device at its normal operating temperature" to learn what factors may be impacting the temperature of your device. Feel free to reach out to Samsung Support afterward if you would like any further assistance. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung watch fan for life
on March 13, 2026
Posted by: Maverick3837
[This review was collected as part of a promotion.] This is my 5th Samsung watch that I've owned. It's rugged, great looking and has functions that I use daily. The Galaxy AI feature is the best! I always forget my phone, so it's nice to be able to answer calls from my watch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Simple good great
on March 13, 2026
Posted by: Limebluepink86
[This review was collected as part of a promotion.] Decent love no hands and the accessories . I love Samsung i dislike Samsung account and I love google
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Simple good great
on March 13, 2026
Posted by: Limebluepink86
[This review was collected as part of a promotion.] Decent love no hands and the accessories . I love Samsung i dislike Samsung account and I love google
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love this watch
on March 13, 2026
Posted by: Morgdalt
[This review was collected as part of a promotion.] This galaxy watch does everything .
Works great with Galaxy AI it will help you do anything you want the only thing I would change Is the battery life. It need a long battery life. But in saying that, this watch is awesome!
Works great with Galaxy AI it will help you do anything you want the only thing I would change Is the battery life. It need a long battery life. But in saying that, this watch is awesome!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Love this watch
on March 13, 2026
Posted by: Morgdalt
[This review was collected as part of a promotion.] This galaxy watch does everything .
Works great with Galaxy AI it will help you do anything you want the only thing I would change Is the battery life. It need a long battery life. But in saying that, this watch is awesome!
Works great with Galaxy AI it will help you do anything you want the only thing I would change Is the battery life. It need a long battery life. But in saying that, this watch is awesome!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Liking my upgrade
on March 13, 2026
Posted by: PsychNP
[This review was collected as part of a promotion.] I upgraded from a Galaxy Watch4 to the Galaxy Watch8. I am really enjoying it so far. I like the new features like Vascular load and AGEs Index. I am looking forward to seeing how I can use Galaxy AI on it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love the features of tracking me sleep and healt
on March 13, 2026
Posted by: EvilQueen1977
[This review was collected as part of a promotion.] I enjoy using the AI for questions and that it voices back the answers for me
Value
5
Written by a customer while visiting Samsung US