Customer reviews from Samsung US
Samsung - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Average customer rating
4.6
(2,317 Reviews)
Rating breakdown 2,317 reviews
5 Stars
1,713
4 Stars
387
3 Stars
127
2 Stars
45
1 Star
45
87%of customers recommend this product.
(
630 out of
721)
Customer Reviews for Samsung - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Graphite - (2025)
Posted by: Agustin endonu
from Colorado
Expertise:Expert
Verified Purchase:Yes
I was very fascinated by it; it's better than the previous one. I would buy it again and I recommend it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Ms GPS
Verified Purchase:Yes
The watch continues to disconnect from my phone. It doesn't automatically reconnect.
Value
4
Written by a customer while visiting Samsung US
Posted by: Laura
from Fargo ND
Expertise:Intermediate
Verified Purchase:Yes
The watch is attractive. Works well. Good service with a trade in.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: M W Canada
from Vancouver
Expertise:Intermediate
Verified Purchase:Yes
Great watch functionality but mediocre battery life. Having camera control from the watch is the best upgrade feature. I like the band and how it feels to wear it just wish the battery lasts longer
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Pamela C
from Ohio
Expertise:Intermediate
Verified Purchase:Yes
I really like it for its practicality, size and usage characteristics.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Watch just setting up was unnecessarily bad
on December 22, 2025
Posted by: Ehatewue
from Riverside, ca
Expertise:Intermediate
Verified Purchase:Yes
The watch is great, set up process lacking though, restored from my previous galaxy watch only to find that the wallet app would lose the cards set on it.
Ended up setting up as new watch after weeks of struggling to get everything working.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
5
Written by a customer while visiting Samsung US
Posted by: User25
from Ga
Expertise:Intermediate
Verified Purchase:Yes
I like the features and display, but I'm unable to setup with standalone mobile plan.
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
3
Written by a customer while visiting Samsung US
Posted by: Henry B
Expertise:Intermediate
Verified Purchase:Yes
Nice upgrade from older galaxy watch. The watch band buckle broke from 2 months of wear.
Features
3
Performance
4
Design
4
Value
3
Response from Samsung USBy R&R Team, December 26, 2025
Howdy Henry,
Thank you for taking the opportunity to share your thoughts with us about your experience using the Samsung Galaxy Watch8. We appreciate you taking the time to leave such a thoughtful review. It's great to hear that you've been enjoying your recent upgrade in devices. For your convenience, I have included your compatible watch bands to help narrow down a replacement for the band that is no longer working adequately for you. Feel free to check them out when you have the time. Let us know if you have any questions or if you would like any further assistance by reaching out to Samsung Support at your leisure. Thanks for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Watch8 Bands
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/?category_names=Smartwatches&wearables_compatibility=Galaxy+Watch8
Thank you for taking the opportunity to share your thoughts with us about your experience using the Samsung Galaxy Watch8. We appreciate you taking the time to leave such a thoughtful review. It's great to hear that you've been enjoying your recent upgrade in devices. For your convenience, I have included your compatible watch bands to help narrow down a replacement for the band that is no longer working adequately for you. Feel free to check them out when you have the time. Let us know if you have any questions or if you would like any further assistance by reaching out to Samsung Support at your leisure. Thanks for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Watch8 Bands
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/?category_names=Smartwatches&wearables_compatibility=Galaxy+Watch8
Written by a customer while visiting Samsung US